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How to Set Up Your Company Profile and Branding in PyjamaHR: The Complete Guide

Updated over 3 weeks ago

Executive Summary

Setting up your company profile and branding in PyjamaHR is essential for creating a professional, trustworthy candidate experience and ensuring your job postings reflect your organization’s identity. This guide covers every step, from entering company details and uploading your logo to customizing your career page and integrating your brand with LinkedIn. Learn best practices, avoid common mistakes, and troubleshoot issues—so your team and candidates see your company at its best.

Detailed Overview

What Is the Company Profile & Branding Setup in PyjamaHR?

Your company profile in PyjamaHR is the foundation for all your recruitment communications, job postings, and integrations. It includes your company name, logo, description, website, email domain, and LinkedIn page. Branding basics extend to your career page—where you can customize banners, colors, and some layout elements to match your corporate identity.

Why It Matters:
- Candidate Trust: A complete, branded profile increases candidate confidence and application rates.
- Seamless Integrations: Accurate details ensure smooth job posting to your website and LinkedIn.
- Internal Consistency: Keeps your team’s communications and workflows aligned.

Key Integrations:
- Career page (iframe or script integration with your website)
- LinkedIn company page (for job posting and company verification)
- Email templates (for candidate communications)

Step-by-Step Guide: Setting Up Your Company Profile and Branding

Prerequisites

  • You must be a Super Admin or have admin access to your PyjamaHR account.

  • Have your official company logo, website, and LinkedIn company page ready.

  • Ensure you have access to the company email domain you want to use.

1. Access Company Profile Settings

  1. Log in to your PyjamaHR account.

  2. Click on your profile icon (top-right corner).

  3. Select Settings from the dropdown.

  4. Navigate to Company Details.

2. Enter and Update Company Information

  • Company Name: Enter your official company name. If you are rebranding, update this field to the new name.

  • Logo: Upload your company logo (recommended: square, high-resolution PNG or JPG).

  • Description: Add a concise, professional company description.

  • Website: Enter your official company website URL.

  • Email Domain: Input your company’s email domain (e.g., @yourcompany.com). This is used for user invitations and verification.

  • LinkedIn Company Page: Paste the URL of your official LinkedIn company page (not a personal profile).

Screenshot Callout: [Insert screenshot of Company Details settings page, highlighting each field.]

3. Customize Your Career Page Branding

  1. Go to Settings > Career Page.

  2. Banner Image: Upload a banner (recommended size: 1080 x 400 px to avoid cropping).

  3. Primary & Secondary Colors: Set your brand colors. (Note: Colors may only display after you post your first job.)

  4. Header & Description: Edit or remove as needed. (Some elements can only be removed via iframe customization.)

  5. Button Styles: Adjust button background color (transparency supported). Font family cannot be changed.

  6. Contact Details: Leave phone/email fields blank if you do not want them displayed.

Screenshot Callout: [Insert screenshot of Career Page customization panel.]

4. Integrate Your Career Page with Your Website

  • Copy the iframe or script code from the Career Page settings.

  • Paste the code into your website’s HTML (e.g., WordPress code block).

  • For advanced customization (removing header/description), use the provided iframe code and consult your web developer.

Note: Custom domain mapping (e.g., jobs.yourdomain.com) is not natively supported—use iframe integration for best results.

5. Connect and Verify Your LinkedIn Company Page

  • Ensure your LinkedIn page is a company page (not a personal profile).

  • The company name and email domain in PyjamaHR must match those on LinkedIn for successful integration and job posting.

  • If your brand and legal entity differ, provide business registration documents to [email protected] for manual verification.

6. Save and Review

  • Click Save after each change.

  • Review your public career page and job postings to ensure branding displays correctly.

Advanced Usage & Best Practices

Power User Tips

  • Rebranding or Domain Change: Invite new users with the updated domain, transfer Super Admin rights, and remove old users for a seamless transition.

  • Multiple Brands: PyjamaHR supports only one brand per account. For multiple brands, create separate accounts.

  • White Labeling: Full white-labeling (removal of PyjamaHR branding/footer) is available only on custom plans—contact support for details.

  • Legal Name vs. Brand Name: If your registered name and brand differ, update both in settings and provide supporting documents for LinkedIn integration.

Optimization Strategies

  • Use a high-quality logo and banner for a professional look.

  • Keep your LinkedIn and website profiles optimized and consistent to avoid account blocks.

  • Regularly review and update your company description and branding assets.

Do’s and Don’ts

Do:
- Use official company assets and accurate information.
- Keep your LinkedIn company page active and up-to-date.
- Use the iframe integration for best website compatibility.

Don’t:
- Use a personal LinkedIn profile for company verification.
- Leave branding fields blank (except contact details if privacy is a concern).
- Attempt to use custom CSS or unsupported fonts—these are not currently supported.

Troubleshooting & Common Issues

Common Error Messages & Solutions

  • “Your account has been blocked”

  • Cause: Suspicious or incomplete company/LinkedIn info.

  • Solution: Provide a valid company website, LinkedIn company page, and business registration documents for manual verification.

  • “Company name already registered”

  • Cause: Name conflict with an existing account.

  • Solution: Contact support to verify your association or resolve duplicate accounts.

  • Banner Image Cropping

  • Solution: Use 1080 x 400 px for best fit.

  • LinkedIn Integration Fails

  • Cause: Mismatch between PyjamaHR and LinkedIn company details, or use of a personal profile.

  • Solution: Update both platforms for consistency; provide legal documents if needed.

  • Contact Details Displayed on Career Page

  • Solution: Leave phone/email fields blank; if still visible, request backend removal via support.

  • Cannot Change Font Family or Button Text

  • Limitation: Only button color/background can be changed; font family and button text are fixed.

What If Scenarios

  • Rebranding or Email Domain Change:

  • Invite new users with the new domain, transfer Super Admin, and remove old users.

  • Multiple Brands Needed:

  • Create separate PyjamaHR accounts for each brand.

  • Blocked During Onboarding:

  • Provide all requested verification documents and ensure your LinkedIn and website are professional and active.

Comprehensive FAQ

1. How do I update my company name or logo?
Go to Settings > Company Details, edit the fields, and click Save.

2. What are the recommended banner dimensions for the career page?
1080 x 400 px.

3. Can I remove my phone number/email from the career page?
Yes—leave those fields blank. If still visible, contact support for backend removal.

4. How do I change my LinkedIn company page link?
Update the field in Company Details. Ensure it’s a company page, not a personal profile.

5. Can I use multiple brands in one PyjamaHR account?
No. Create separate accounts for each brand.

6. How do I handle a company rebrand or domain change?
Invite new users with the new domain, transfer Super Admin, and remove old users.

7. Why is my account blocked after signup?
Usually due to incomplete or suspicious company/LinkedIn info. Provide all requested documents for manual verification.

8. Why can’t I change the font or button text on my career page?
These elements are fixed. Only button color/background can be changed.

9. How do I integrate my career page with my website?
Copy the iframe/script code from Career Page settings and embed it in your website’s HTML.

10. What if my company’s legal name and brand name are different?
Update both in settings and provide supporting documents for LinkedIn integration.

11. Can I use a custom domain (e.g., jobs.mycompany.com) for my career page?
Not natively. Use iframe integration for best results.

12. How do I ensure all jobs from my team appear on the career page?
Any job published to the career page by any team member will appear automatically.

Related Features & Next Steps

  • Career Page Integration: Career Page Integration Guide

  • LinkedIn Integration: Ensure company details match for seamless job posting.

  • Email Templates: Customize candidate communications with your company branding.

  • User Management: Invite team members and manage access as your company evolves.

Recommended Next Steps:
- Review and update your company profile regularly.
- Optimize your LinkedIn and website for verification.
- Explore advanced branding options with a custom plan if needed.

Still have questions?
Contact PyjamaHR Support with your company details, and our team will guide you through any complex scenarios.

Related Articles:
- Career Page Integration
- Changes to PyjamaHR Forever Free Plan
- How to Invite and Manage Team Members
- Troubleshooting LinkedIn Integration

By following this guide, you’ll ensure your company’s presence on PyjamaHR is professional, consistent, and ready to attract top talent—without unnecessary support requests or branding headaches.

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