Executive Summary
New to PyjamaHR? This guide highlights the most recommended Help Center articles for new users, based on real customer questions and onboarding pain points. Whether you want to manage candidates, export data, integrate your careers page, or understand reporting, these articles will help you get productive fast and avoid common pitfalls.
Detailed Overview
Getting started with PyjamaHR is simple, but new users often have similar questions about candidate management, data export, and platform integration. This guide curates the most useful Help Center articles—directly reflecting what real customers ask—so you can find answers quickly and set up your hiring workflows with confidence.
Why use these articles?
- Save time by learning proven workflows and best practices.
- Avoid common mistakes that slow down new users.
- Unlock the full value of PyjamaHR from day one.
Key topics covered:
- Viewing and exporting candidate data
- Bulk actions and notifications
- Integrating your careers page with your website
- Understanding reporting and analytics
- Troubleshooting common issues
Step-by-Step Guide: How to Use the Recommended Help Center Articles
Identify Your Immediate Needs
- Are you looking to export candidate data, send mass notifications, or integrate your careers page?
- Do you need to understand reporting or troubleshoot a specific issue?Access the Help Center
- Go to PyjamaHR Help Center.
- Use the search bar with keywords like “export candidates,” “mass actions,” or “career page integration.”Start with These Top Articles for New Users
- Exporting Candidate Data Using Comparison ViewLearn how to export candidate information at the job level, including resume links.
Using Mass Actions in PyjamaHR
Send bulk emails or notifications to candidates.
Article: Using Mass Actions in PyjamaHR (search in Help Center)
Career Page Integration
Step-by-step guide to embed your job listings on your company website (e.g., WordPress).
Understanding the Talent Pool
Learn how to view your entire candidate database, including those imported manually or who applied to jobs.
Article: Talent Pool Overview (search in Help Center)
Current Pipeline and Reporting
How to view the status of applicants for each job and understand basic reporting.
Article: Current Pipeline Report (search in Help Center)
Follow the Step-by-Step Instructions in Each Article
- Each article includes numbered steps, screenshots, and tips.
- For exporting, look for the “Compare Candidates” button within a job.
- For career page integration, copy the code snippet from Settings > Careers Page.Bookmark These Articles for Future Reference
- Save links to your browser or internal documentation for quick access.
Advanced Usage & Best Practices
Exporting Data: Use the Compare View for each job to export candidate data. Resume links are included in the Excel export, but bulk downloading all resumes at once is not currently supported.
Bulk Actions: Use Mass Actions to send notifications or emails to multiple candidates at once, saving time on repetitive communication.
Talent Pool: Regularly review your Talent Pool to keep your candidate database organized and up to date.
Career Page Integration: Collaborate with your web developer to embed the careers page code on your website for seamless job posting.
Reporting: Use the Current Pipeline report to track candidate progress. For more advanced reporting needs, provide feedback to the PyjamaHR team.
Do’s:
- Always export data at the job level for the most complete information.
- Use filters in Compare View to customize your exports.
- Keep your workflow stages (e.g., “Submitted”) consistent for easier reporting.
Don’ts:
- Don’t expect to export all candidate data across all jobs in one click—this is a common misconception.
- Don’t try to bulk download resumes; currently, only links are provided in exports.
Troubleshooting & Common Issues
Issue: Can’t export all candidate data across all jobs at once.
- Solution: Use Compare View to export data at the job level. Access all candidates in the Talent Pool, but export is job-specific.
Issue: Resume files not included in export.
- Solution: Resume links are included in the Excel export. Download resumes individually as needed.
Issue: Unable to integrate careers page.
- Solution: Ensure your web developer uses the code snippet from Settings > Careers Page. Refer to the integration article for step-by-step instructions.
Issue: Reporting is too basic or not customizable.
- Solution: Use Current Pipeline for basic reporting. For custom reports, provide feedback to PyjamaHR support.
Issue: Feature not available in free version.
- Solution: Some features may be restricted based on your plan. Contact support for details.
Comprehensive FAQ
How do I export candidate data from PyjamaHR?
- Use the Compare View at the job level. See this article.Can I export all candidate data across all jobs at once?
- No, exports are currently available only at the job level.How do I send a mass notification or email to candidates?
- Use the Mass Actions feature within a job. See Using Mass Actions in PyjamaHR.Can I bulk download all resumes?
- No, you can only download resumes individually. Resume links are included in the Excel export.Where can I see all candidates, including those imported manually?
- In the Talent Pool section.How do I integrate my careers page with my website?
- Use the code snippet from Settings > Careers Page. See Career Page Integration.Is exporting candidate data available in the free version?
- Some features may be restricted. Contact support for your plan details.How do I view the status of all applicants for a job?
- Use the Current Pipeline report.Can I generate custom reports or analytics?
- Basic reporting is available. For advanced needs, provide feedback to PyjamaHR.What if I need to run my own analytics on candidate data?
Export data at the job level and use your own tools for analysis.
How do I find the Compare View option?
Within each job, look for the “Compare Candidates” button.
What if I have not created any jobs yet?
Create a job to access export and reporting features.
Related Features & Next Steps
Explore the Talent Pool: Organize and manage your entire candidate database.
Set Up Your Careers Page: Attract more applicants by integrating with your website.
Use Mass Actions: Streamline communication with candidates.
Review Reporting Options: Track hiring progress and identify bottlenecks.
Contact Support: For feature requests or advanced needs, reach out via the Help Center.
Recommended Articles:
- How to export candidate data using Comparison View
- Career Page Integration
- Using Mass Actions in PyjamaHR (search in Help Center)
- Talent Pool Overview (search in Help Center)
- Current Pipeline Report (search in Help Center)
Pro Tip: Bookmark this guide and the linked articles for quick reference as you get started with PyjamaHR. If you have unique needs or run into issues, the Help Center and support team are always ready to assist!