Skip to main content

PyjamaHR AI Recruiter Credit Packages & Pricing: The Complete Guide

Updated over a week ago

Executive Summary

PyjamaHR’s AI Recruiter is a powerful add-on that automates candidate screening through AI-driven interviews, saving you time and ensuring objective, data-backed shortlisting. This article explains everything you need to know about AI Recruiter credit packages, pricing, purchasing, usage, and best practices—so you can confidently select the right plan and avoid common pitfalls.

Detailed Overview

What Is the PyjamaHR AI Recruiter?

The AI Recruiter is a separately charged feature within PyjamaHR that automates the candidate screening process. It sends AI-powered interview links to candidates, evaluates their responses based on customizable criteria, and generates detailed reports with job fitment scores. This allows recruiters to efficiently shortlist top candidates without manual effort.

Key Benefits:
- Saves recruiter time by automating first-round interviews and screening.
- Objective scoring and fitment reports for every candidate.
- Customizable screening criteria for role-specific assessments.
- Scalable: Handles high candidate volumes with ease.

Integration:
AI Recruiter works seamlessly with PyjamaHR’s ATS, job posting, and candidate management features. It does not automatically move candidates between stages, but highlights top candidates for your review.

AI Recruiter Credit Packages & Pricing

USD Pricing (International Customers)

$0.50 per interview

INR Pricing (India)

INR 15 per interview

Special Offers & Free Credits

All companies receive 20 free AI Recruiter credits/billable user for testing

Step-by-Step Guide: Purchasing & Using AI Recruiter Credits

Prerequisites

  • You must have a registered PyjamaHR account.

  • Only Super Admins and Admins can purchase or upgrade plans.

  • Ensure your billing information is up to date.

1. Accessing AI Recruiter Packages

  1. Log in to your PyjamaHR account.

  2. Navigate to Settings > My Plans (Add-ons purchased).
    - [Screenshot: Settings > My Plans page]

2. Purchasing Credits

  • Direct Purchase:

  • Click Buy More next to AI Recruiter

  • Choose your desired number of credits

  • Complete the payment

  • Please note that credits can be purchased in multiples of 100 with 100 being the minimum.

    [Screenshot: Plan selection and payment screen]

3. Using AI Recruiter Credits

  1. Go to your job

  2. Click on Activate AI

  3. Configure screening criteria/questions.

  4. Select the candidates you want to send out the AI Interviews to

  5. Click Screen with AI

  6. Please make note that each sent interview deducts 1 credit.

  7. Review candidate reports and fitment scores as they complete interviews.
    - [Screenshot: Candidate report with fitment score]

4. Managing Credits

  • Check balance:

    Go to Settings > My Plans to view remaining credits.

  • Refunds:

    If a candidate does not complete the interview within the deadline (typically 72 hours), the credit is automatically refunded.

Advanced Usage & Best Practices

Power User Tips

  • Bulk Invites: Use bulk actions to send AI interviews to multiple candidates at once.

  • Custom Screening: Tailor questions for each role to improve fitment accuracy.

  • Track Usage: Regularly check your credit balance to avoid workflow interruptions.

Do’s and Don’ts

Do:
- Use the free AI Recruiter credits to try the feature.
- Set clear screening criteria for each job.

Don’t:
- Assume AI Recruiter will move candidates between stages automatically (manual review required).

Troubleshooting & Common Issues

Common Problems & Solutions

1. Credits Not Showing After Purchase

- Solution: Refresh your browser and check Settings > My Plans. If still missing, contact support with your payment details.

2. “Not Enough Credits” Error
- Solution: Verify your plan is active and payment is complete. If you recently paid, allow a few minutes for credits to appear.

3. Candidate Didn’t Complete Interview
- Solution: After 72 hours, the credit is automatically refunded if the candidate does not participate.

4. Invoice or Billing Discrepancies
- Solution: Contact support immediately with the paid invoice.

6. Can’t Find Upgrade or Purchase Section
- Solution: Go to Settings > My Plans. Only Super Admins and Admins can upgrade.

7. Plan Not Renewed/No Credits Added
- Solution: Check if your payment method failed or if the plan was not renewed. Complete payment to restore credits.

Comprehensive FAQs

1. What is the minimum number of AI Recruiter credits I can purchase?
The smallest standard package is 100 credits.

2. Do unused credits roll over to the next month?
Yes because the credits don't expire .

3. Is there a free trial for AI Recruiter?
Yes, companies get 20 free AI Recruiter credits for testing.

4. How do I check my remaining credits?
Go to Settings > My Plans to view your current balance.

5. What happens if a candidate doesn’t take the interview?
If the candidate doesn’t complete the interview within the deadline (usually 72 hours), the credit is automatically refunded.

6. Can I reclaim unused credits?
No, unless the candidate did not participate.

7. Can I purchase additional credits mid-cycle?
Yes, you can buy more credits at any time via the platform.

8. Are AI Recruiter credits included in the Premium plan?
No, AI Recruiter is a separately charged add-on.

9. How are credits billed for AppSumo customers?
AppSumo customers can purchase credits directly from the platform.

10. Can I upgrade/downgrade my plan at any time?
Yes, but changes take effect at the next billing cycle.

Related Features & Next Steps

  • ATS Integration: Use AI Recruiter alongside PyjamaHR’s pipeline management for end-to-end hiring.

  • User Management: Ensure only Super Admins and Admins handle plan upgrades and purchases.

Recommended Next Steps:
- Review your average monthly hiring volume.
- Use your free AI Recruiter credits to try the feature.
- Set up screening criteria for your open roles.
- Monitor your credit usage to plan for next purchase.

Related Articles:
- How to Set Up AI Interviews in PyjamaHR
- Managing Your PyjamaHR Subscription & Billing
- Best Practices for Candidate Screening with AI

Still Have Questions?

If you have unique requirements, billing issues contact PyjamaHR Support or use the in-app chat for prompt assistance.

This guide is based on real customer questions and experiences. For the latest updates, always check your PyjamaHR dashboard or reach out to support.

Did this answer your question?