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Daily Candidate Outreach Limits and Throttle Settings in PyjamaHR

Updated this week

Executive Summary

PyjamaHR enforces daily limits on candidate outreach emails to ensure reliable delivery and compliance with email provider policies. Understanding these limits—and how to increase them through email integration—empowers recruiters to maximize outreach efficiency, avoid disruptions, and maintain seamless candidate communication.


Detailed Overview

What Are Daily Candidate Outreach Limits?

PyjamaHR sets a default daily limit of 100 emails sent via the platform’s built-in email system (using the PyjamaHR domain). This limit helps prevent spam, protects your sender reputation, and ensures high deliverability rates for all users.

Why Do These Limits Exist?

  • Prevent spam and blacklisting of PyjamaHR’s sending domains

  • Comply with email provider policies (e.g., Gmail, Outlook)

  • Maintain platform reliability for all customers

When and Why to Use Email Integration

If your recruitment workflow requires sending more than 100 emails per day (for example, high-volume sourcing, bulk candidate updates, or mass interview scheduling), you can integrate your own work email (e.g., Gmail, Outlook) with PyjamaHR. This lifts the daily sending cap, allowing you to leverage your own provider’s limits.

Integration Benefits

  • Higher daily email limits (based on your provider’s policies)

  • Improved email tracking (see replies and threads inside PyjamaHR)

  • Personalized sender address (candidates see your actual work email)

Business Impact

  • Avoid outreach bottlenecks during high-volume campaigns

  • Maintain candidate engagement with timely follow-ups

  • Centralize communication for better tracking and collaboration


Step-by-Step Guide: Managing Outreach Limits and Email Integration

1. Check Your Current Email Sending Limit

  • Default: 100 emails per day via PyjamaHR’s built-in sender

  • Integrated Email: Limit depends on your email provider (often 500–2000/day for business accounts)

2. Monitor Your Daily Usage

  • Go to Candidates or Mass Actions page

  • Attempt to send an email; if you’ve reached your limit, you’ll see an error message indicating the cap

3. Integrate Your Work Email to Increase Limits

Prerequisites: Access to your work email account (Gmail, Outlook, etc.)

Steps:
1. Navigate to Settings > Integrations (or Settings > Email)
2. Click Integrate Email (look for “Connect Gmail” or “Connect Outlook”)
3. Follow the on-screen prompts to authorize PyjamaHR to send emails on your behalf
4. Confirm integration status (should show as “Connected”)

Screenshot Callouts:
- Settings > Integrations page
- “Connect Email” button
- Confirmation of successful integration

4. Verify Integration and Test Sending

  • Send a test email to yourself or a colleague

  • Check that emails appear in your work email’s “Sent” folder

  • Ensure candidate replies show up in PyjamaHR’s messaging thread

5. If You Hit a Limit

  • Wait for the daily reset (see FAQ for timing)

  • Integrate your work email to remove the platform cap

  • Contact support if limits persist after integration


Advanced Usage & Best Practices

Power User Tips

  • Track Email Threads: Integrated emails ensure all candidate replies are visible in PyjamaHR for seamless tracking.

  • Bulk Actions: Use Mass Actions to send emails to multiple candidates efficiently (subject to your daily limit).

  • Monitor Integration Status: Periodically check Settings > Email to ensure your integration hasn’t disconnected (can happen due to provider changes).

Do’s and Don’ts

Do:
- Integrate your work email for high-volume outreach
- Regularly check for integration status and reconnect if needed
- Use PyjamaHR’s messaging for all candidate communication to centralize records

Don’t:
- Attempt to bypass limits by creating multiple PyjamaHR accounts (violates terms)
- Ignore integration errors—disconnected emails revert to the 100/day limit
- Use personal email accounts for mass outreach (risk of provider throttling)

Integration Caveats

  • If your email disconnects, PyjamaHR reverts to the 100/day limit

  • Some users report issues with email threads or unrelated emails appearing in PyjamaHR after integration—review your integration settings and consult support if needed


Troubleshooting & Common Issues

Common Error Messages & Solutions

“You have reached your daily email limit”
- Wait for the reset (see FAQ)
- Integrate your work email to increase the limit

Integrated email but still limited to 100/day
- Go to Settings > Email and confirm integration status
- Reconnect if necessary (integration may have dropped due to provider changes)
- If still limited, contact support with a screen recording

Candidate replies not showing in PyjamaHR
- Check if your email integration is active
- Ensure candidates are replying to the correct email address

What If Scenarios

  • What if I need to send more than 100 emails urgently?

  • Integrate your work email or split outreach across multiple days

  • What if my integration keeps disconnecting?

  • Check for changes in your email provider’s security settings (e.g., password changes, 2FA)

  • Reauthorize PyjamaHR as needed

  • What if unrelated emails appear in PyjamaHR?

  • Adjust your integration settings to limit access to only recruitment-related folders


Comprehensive FAQ

  1. What is the daily email sending limit in PyjamaHR?
    100 emails per day via the platform’s built-in sender.

  2. When does the daily limit reset?
    The limit resets every 24 hours. If you sent your 100th email at 8:00 PM, the reset typically occurs at midnight UTC, but delays may occur. If you’re still blocked after 24 hours, contact support.

  3. How can I increase my daily email limit?
    Integrate your work email (Gmail, Outlook, etc.) via Settings > Integrations.

  4. What if I’ve integrated my email but still see the 100/day limit?
    Double-check your integration status in Settings > Email. Reconnect if needed.

  5. Can I send emails without integrating my work email?
    Yes, but you’re limited to 100 emails per day.

  6. What happens if my email integration disconnects?
    PyjamaHR reverts to the 100/day limit until you reconnect.

  7. Will candidate replies appear in PyjamaHR if I use my integrated email?
    Yes, as long as the integration is active and candidates reply to your integrated address.

  8. Can I use multiple work emails to increase my limit?
    Not recommended; this may violate terms of service and complicate tracking.

  9. Why do some emails not appear in PyjamaHR after integration?
    Check your integration settings and ensure all recruitment communication is routed through your integrated account.

  10. What if I see unrelated emails in PyjamaHR after integration?
    Adjust your integration permissions or consult support for advanced filtering.

  11. How do I know if I’ve hit my daily limit?
    You’ll receive an error message when attempting to send additional emails.

  12. Can I schedule emails to send after the reset?
    Currently, all emails are subject to the daily cap at the time of sending.


Related Features & Next Steps

  • Mass Actions: Use for bulk candidate communication (subject to daily limits)

  • Candidate Messaging: Centralize all communication for better tracking

  • Settings > Integrations: Manage and monitor your email connections

Recommended Next Steps:
- Integrate your work email for higher outreach capacity
- Regularly monitor your integration status
- Review Using Mass Actions in PyjamaHR for efficient bulk communication


Still have questions?
If you encounter persistent issues with daily limits or email integration, contact PyjamaHR Support with a detailed description and (if possible) a screen recording of the problem for faster resolution.


Keywords:
PyjamaHR daily email limit, candidate outreach cap, email integration, bulk email, mass actions, throttle settings, reset time, troubleshooting email limits


This article is designed to answer all your questions about daily candidate outreach limits and throttle settings in PyjamaHR, so you can focus on building great teams—without hitting unnecessary roadblocks.

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