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How to Remove or Manage AI Interview Data from a Candidate Profile in PyjamaHR

Executive Summary

PyjamaHR’s AI Interview feature streamlines candidate screening by tagging AI interview results to specific job roles. However, managing or removing AI interview data—especially when candidates are moved between jobs—can be confusing. This article explains how AI interviews are linked to candidate profiles, what happens when candidates are moved, and best practices for removing or managing AI interview data to avoid data loss and maintain a smooth hiring workflow.


Detailed Overview

What Is the AI Interview Feature?

The AI Interview in PyjamaHR is a screening tool that evaluates candidates based on job-specific criteria. Once enabled for a job, candidates complete an AI interview tailored to that role. The results—summary reports and videos—are attached to the candidate’s profile for that specific job only.

Why Is This Important?

  • Data Integrity: AI interview data is not shared across jobs. Moving a candidate to a new job will remove their AI interview data from their profile in the new job.

  • Recruitment Accuracy: Each job may have unique screening criteria; AI interviews are designed to reflect this.

  • Workflow Impact: Understanding how AI interview data is managed prevents accidental data loss and ensures compliance with your hiring process.

Integration with Other PyjamaHR Features

  • Candidate Movement: Moving vs. copying candidates affects AI interview data retention.

  • Attachments: AI interview reports can be manually downloaded and re-attached to candidate profiles in other jobs.


Step-by-Step Guide: Removing or Managing AI Interview Data

Scenario 1: Removing AI Interview Data by Moving a Candidate

Important: In PyjamaHR, you cannot directly "remove" an AI interview from a candidate profile. However, when you move a candidate from one job to another, their AI interview data is not copied to the new job unless you click the below mentioned checkbox.

Steps:

  1. Go to the Job where the candidate currently resides.

  2. Select the Candidate whose AI interview you want to move/not move to another job.

  3. Move the Candidate to a different job:
    - Click on the candidate’s profile.
    - Use the “Move to Job” option.
    - Select the new job from the dropdown and choose what all you want moved.


Scenario 2: Removing the “Screen with AI” Section from a Job

Once you've enabled the AI Recruiter, the “Screen with AI” pipeline can't be removed from a job.


Advanced Usage & Best Practices

Do’s

  • Download AI Interview Reports before moving candidates to another job.

  • Copy, Don’t Move: To retain AI interview data, always make sure to select "clone AI interview report "

  • Use Attachments: Store AI interview reports in the “Attachments” section for easy access across jobs.

  • Communicate with Team: Ensure all recruiters understand the impact of moving candidates on AI interview data.

Don’ts

  • Don’t Assume AI Data Follows Candidates: AI interviews are strictly job-specific.


Troubleshooting & Common Issues

Issue: AI Interview Data Missing After Moving Candidate

  • Cause: You might have not selected the check box of "Clone AI Interview report"

  • Solution: Download the AI interview report from the original job before moving, then attach it to the new job profile.

Issue: AI Interview Not Visible for Candidate

  • Check: Was the candidate ever screened by AI in the original job?

  • Solution: If not, the AI interview data will not exist. If yes, check the original job for the report.

Issue: “Screen with AI” Section Added by Mistake

  • Solution: Contact support with the job ID to have the section removed.

Recovery Procedures

  • If Data Was Lost: Contact PyjamaHR support with candidate details and job IDs. In some cases, support may be able to regenerate or recover the report.


Comprehensive FAQs

1. What happens to AI interview data when I move a candidate to another job?
You can choose to move the AI interview report or solely move the candidate without any data.

2. Can I remove the AI interview from a candidate profile without moving them?
No direct removal option exists. Moving the candidate to a new job removes the AI interview data from the new profile unless specified.

3. How do I retain AI interview data when considering a candidate for another job?

While moving the candidate, make sure the checkbox "Clone AI interview report" is selected.

4. I enabled AI Recruiter by mistake. How do I remove the “Screen with AI” section?
Removing the screen with AI pipeline is not possible.

5. Can support recover lost AI interview data?
Sometimes, yes—contact support with candidate details and job IDs.

6. Why is the AI interview tied to a specific job?
Each job may have unique screening criteria; AI interviews are tailored per job.

7. What if I don’t see the AI interview report after moving a candidate?
Check the original job; if missing, contact support.

8. Is there a way to bulk download AI interview reports?
Not mentioned in current workflows—download individually as needed.


Related Features & Next Steps


By following these best practices and workflows, you can effectively manage AI interview data in PyjamaHR, avoid accidental data loss, and ensure a seamless candidate evaluation process across multiple jobs.

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