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Sending Bulk WhatsApp Messages to Candidates in PyjamaHR: What You Need to Know

Updated this week

Executive Summary

Many recruiters want to streamline communication by sending bulk WhatsApp messages to candidates directly from PyjamaHR. This article explains the current capabilities, limitations, and best practices for bulk messaging, based on real customer questions and workflows. Learn what’s possible today, how to optimize your candidate outreach, and the best alternatives for bulk communication.


Detailed Overview

What Is Bulk WhatsApp Messaging in PyjamaHR?

Bulk WhatsApp messaging refers to sending the same message to multiple candidates at once via WhatsApp, directly from your ATS dashboard. This is a highly requested feature for recruiters who want to quickly update candidates about job status, interview schedules, or next steps.

Current Status:
As of now, PyjamaHR does NOT support sending bulk WhatsApp messages to candidates. This is a common question from customers, especially those managing high-volume hiring or seeking to automate candidate engagement.

Why Customers Ask for This Feature

  • To save time on repetitive communication

  • To ensure all candidates receive timely updates

  • To leverage WhatsApp’s high open rates for urgent notifications

What’s Available Instead

  • Bulk Emailing: PyjamaHR supports sending bulk emails to candidates.

  • Manual WhatsApp Messaging: You can message candidates individually via WhatsApp, but not in bulk.

  • Chrome Extension for Naukri: While not related to WhatsApp, some customers use the Chrome extension to import candidates from Naukri.

Integration with Other Features

  • Candidate Dashboard: Access candidate lists by tapping on a job.

  • Email Integration: Set up bulk email via Settings > Integrations.


Step-by-Step Guide: Bulk Messaging Options in PyjamaHR

Prerequisites

  • Access to your PyjamaHR account

  • Candidates added to your jobs

  • Email integration set up (for bulk email)

How to Communicate with Multiple Candidates

  1. Go to the Job Dashboard:
    Tap on a job to view all associated candidates.
    - [Screenshot: Job Dashboard with Candidates List]

  2. Select Candidates:
    Use checkboxes to select multiple candidates.
    - [Screenshot: Candidate selection checkboxes]

  3. Click “Send Email”:
    Use the “Bulk Email” button to compose and send your message.
    - [Screenshot: Bulk Email button and compose window]

  4. Track Delivery:
    Monitor email status in the candidate timeline.

2. Manual WhatsApp Messaging

  1. Open Candidate Profile:
    Tap on a candidate to view their details.

  2. Copy WhatsApp Number:
    Copy the candidate’s phone number.

  3. Send Message via WhatsApp:
    Use WhatsApp Web or your mobile app to send a message.

  4. Repeat for Each Candidate:
    There is no bulk option—each message must be sent individually.


Advanced Usage & Best Practices

  • Segment Candidates: Use filters (e.g., shortlisted, rejected, on hold) to target the right group for communication.

  • Template Messages: Prepare WhatsApp message templates for faster manual outreach.

  • Bulk Email for Announcements: Use bulk email for updates that don’t require instant delivery.

  • Respect Candidate Preferences: Not all candidates may want to be contacted via WhatsApp; always check consent.

Do’s:
- Use bulk email for mass communication.
- Keep WhatsApp messages concise and professional.

Don’ts:
- Don’t attempt to automate WhatsApp messaging via PyjamaHR (feature not available).
- Don’t share sensitive information over WhatsApp without candidate consent.


Troubleshooting & Common Issues

Common Questions

  • “Why can’t I send bulk WhatsApp messages?”
    This feature is not currently supported in PyjamaHR.

  • “Is there a workaround?”
    Use bulk email for mass communication, or message candidates individually via WhatsApp.

  • “Can I integrate WhatsApp or Naukri?”
    WhatsApp bulk messaging is not available. Naukri integration is not supported, but a Chrome extension can help import candidates.

What If…

  • I need to contact all shortlisted candidates urgently?
    Use bulk email, then follow up with WhatsApp individually for high-priority candidates.

  • I see a “No option for bulk WhatsApp messages” message?
    This is expected; use available alternatives.

When to Contact Support

  • If you experience issues with bulk email delivery.

  • If you need help setting up email integrations.


Comprehensive FAQ

  1. Can I send bulk WhatsApp messages to candidates from PyjamaHR?
    No, this feature is not available.

  2. Is there a plan to add bulk WhatsApp messaging?
    Please contact support for the latest roadmap updates.

  3. How can I communicate with multiple candidates at once?
    Use the bulk email feature.

  4. Can I integrate my WhatsApp account with PyjamaHR?
    No direct integration is available.

  5. How do I send messages to shortlisted/rejected/on-hold candidates?
    Filter candidates by status and use bulk email, or message individually via WhatsApp.

  6. Is there a way to automate WhatsApp messaging?
    Not within PyjamaHR.

  7. Can I use the Chrome extension for WhatsApp messaging?
    The Chrome extension is for importing candidates, not messaging.

  8. How do I set up bulk email?
    Go to Settings > Integrations and connect your email account.

  9. What if I need to send urgent updates?
    Use bulk email and follow up individually via WhatsApp if needed.

  10. Can I export candidate contact details for WhatsApp messaging?
    Export options may be available; check with support for your plan.


Related Features & Next Steps

Next Steps:
- Use bulk email for mass communication.
- Prepare WhatsApp templates for manual outreach.
- Contact support for feature requests or advanced workflows.


Still have questions?
Contact PyjamaHR Support for personalized assistance or to request new features.


This article is based on real customer conversations and reflects the current capabilities of PyjamaHR as of June 2024. For the latest updates, always check the PyjamaHR Help Center or contact support.

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