Executive Summary
PyjamaHR enforces job posting limits based on your subscription plan to ensure fair usage, maintain job quality, and comply with job board partner requirements. This article explains exactly how job posting limits work for each plan, what happens when you exceed them, how to resolve "limit exceeded" warnings, and best practices to avoid disruptions to your hiring workflow.
Detailed Overview
What Are Job Posting Limits in PyjamaHR?
Job posting limits define the maximum number of active job postings your organization can have on PyjamaHR at any given time. These limits vary by plan type—Premium and Trial—and are enforced to:
Prevent spam and low-quality listings
Ensure fair visibility for all employers
Comply with requirements from job boards like LinkedIn and Indeed
Active jobs are those currently open and visible to candidates. Closed jobs do not count toward your limit.
Why Are There Job Posting Limits?
Quality Control: Prevents duplicate, low-effort, or spam jobs
Fairness: Ensures all employers get visibility
Platform Integrity: Required by job board partners to prevent abuse
How Do Job Posting Limits Integrate with Other Features?
User Limits: On some plans, user and job limits are linked
Job Board Integrations: Limits apply regardless of whether jobs are posted to job boards, your career site, or managed internally
Team Management: Adding more billable users increases your total job posting capacity on paid plans.
Job Posting Limits by Plan
Plan Type | Active Job Limit | Notes |
Premium (Paid) | 10 per billable user | E.g., 2 users = 20 jobs, 3 users = 30 jobs, etc. |
Trial | 3 | Jobs are on a company level, not user level |
Note: "Billable user" means Super Admin, Admin, Hiring Manager, and Recruiter. Interviewers and External Recruiters do not increase your job slot count.
Step-by-Step Guide: Managing Job Posting Limits
1. Check Your Current Job Limit and Usage
Go to the Jobs section in your PyjamaHR dashboard.
At the top, you’ll see your current active job count and your plan’s job limit (e.g., “4 of 5 jobs used”).
[Screenshot: Jobs dashboard with job count and limit highlighted]
2. What Happens When You Reach the Limit?
You will see a warning:
"⚠️ Job posting limit exceeded! You have exceeded your limit of X open jobs. Please close some jobs to comply with your limit."
You will not be able to create new jobs until you free up slots, purchase additional job slots from the My Plans section or Close a job.
3. How to Free Up Job Slots?
Close Jobs:
Go to the Jobs section.
Find jobs you are no longer hiring for.
Click on Close after clicking on the 3 dots on a job card.
[Screenshot: Close job button]
Check for Duplicates:
Remove duplicate or outdated jobs to free up slots.
4. Adding/Removing Users to Adjust Job Capacity (Paid Plans Only)
Go to Settings > Team Members.
Add or remove billable users (Super Admin, Admin, Hiring Manager, Recruiter).
Your job posting limit increases or decreases accordingly.
5. Purchase additional job slots
Go to Settings > My Plans.
Under the Add-ons Purchased section, click on 'Buy More' next to Job Slots.
Complete the payment to increase your job posting limit.
[Screenshot: Subscription upgrade page]
Advanced Usage & Best Practices
Power User Tips
Plan Ahead: Regularly review open jobs and close those that are filled or inactive.
Team Coordination: Assign a team member to monitor job limits and clean up old postings.
User Management: Only add billable users you need; each one increases your job slot capacity (on paid plans).
Location Strategy: If you have the same role in multiple locations, consider using a single job post with multiple locations (if your workflow allows).
Do's and Don'ts
Do:
- Close jobs as soon as hiring is complete.
- Regularly audit your job list for duplicates or stale postings.
- Communicate job limits to your recruiting team.
Don't:
- Attempt to bypass limits by creating multiple accounts (violates terms of service).
- Leave old jobs open “just in case”—this blocks new postings.
- Confuse “closed” jobs with “active” jobs—only active jobs count toward your limit.
Troubleshooting & Common Issues
Common Error Messages & Solutions
Error Message | Solution |
"You have exceeded the usage limit on your free plan. Upgrade now to continue using PyjamaHR." | Upgrade your plan to the Premium Plan from Free Trial. |
"Job posting limit exceeded! You have exceeded your limit of X open jobs." | Close jobs for which you've already hired, add billable users or purchase additional jobs. |
What If Scenarios
I closed jobs but still see the warning:
Try a hard refresh (Ctrl+F5).
Check if there are any jobs still marked as active.
Contact Support if nothing works.
I can't access my account to close jobs:
Contact support
I want to post more jobs than my limit:
Close jobs, add more billable users or purchase additional job slots.
I’m on a legacy plan (AppSumo) or have a special agreement:
AppSumo customers can post unlimited jobs.
Comprehensive FAQs
1. What is the job posting limit in the Free trial?
Up to 3 active jobs.
2. How many jobs can I post on a paid plan?
10 active jobs per billable user. For example, 2 users = 20 jobs.
3. What counts as an "active job"?
Any job that is open and visible to candidates. Closed jobs do not count.
4. Do Interviewers and External Recruiters count toward my job or user limits?
No, only Super Admin, Admin, Hiring Manager, and Recruiter roles are billable and count toward limits.
5. Why am I seeing a "limit exceeded" warning when I have only 4 jobs?
Refresh your dashboard or Contact Support.
6. Can I buy extra job slots?
Yes you can purchase extra job slots by going to Settings > My Plans. You can increase your job limit by adding more billable users also.
7. How do I close a job?
Go to the Jobs section, find the job, and click "Close".
8. Can I reopen a closed job?
Yes, but it will count toward your active job limit again.
9. Why did my plan change from unlimited to limited jobs?
Due to job board partner requirements and to prevent spam, PyjamaHR now enforces strict job posting limits for all plans.
10. What if I need to access my data but my account is locked?
Contact Support.
11. I was promised unlimited jobs when I purchased—why did this change?
All plans are now subject to the job posting limits described above, regardless of previous agreements, due to platform-wide policy changes.
12. Do job limits apply to jobs posted only on my career site?
No, limits apply to all active jobs, regardless of where they are posted.
13. How do I check which users are billable?
Go to Settings > Team Members.
Billable roles are Super Admin, Admin, Hiring Manager, and Recruiter.
14. Can I get a higher limit if I disable job board integrations?
Not at this time; limits apply platform-wide.
Related Features & Next Steps
Team Management: Understanding Access Types in PyjamaHR
Subscription Management: How to Upgrade or Downgrade Your PyjamaHR Plan
Job Quality Policy: PyjamaHR’s Job Post Limit Policy
Troubleshooting Access Issues: Account Access and Recovery
Recommended Next Steps:
- Regularly review your active jobs and users to stay within your plan’s limits.
- Communicate job and user limits to your team.
- Contact support if you need a temporary unlock to adjust jobs or users.
Summary Table: Job Posting Limits at a Glance
Plan Type | Active Job Limit | How to Increase Limit |
Premium Plan | 10 per billable user | Add more billable users, close a job or purchase additional job slots |
Trial | 3 | Upgrade to premium (paid) plan |
Still have questions?
If you encounter issues not covered here, please contact PyjamaHR Support with your registered email and a description of your issue. Our team is here to help!
Article last updated: June 2024
Based on real customer conversations and current PyjamaHR platform policies.