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Understanding Job Posting Limits Per Plan and "Limit Exceeded" Warnings in PyjamaHR

Updated this week

Executive Summary

PyjamaHR enforces job posting limits based on your subscription plan to ensure fair usage, maintain job quality, and comply with job board partner requirements. This article explains exactly how job posting limits work for each plan, what happens when you exceed them, how to resolve "limit exceeded" warnings, and best practices to avoid disruptions to your hiring workflow.


Detailed Overview

What Are Job Posting Limits in PyjamaHR?

Job posting limits define the maximum number of active job postings your organization can have on PyjamaHR at any given time. These limits vary by plan type—Forever Free, Premium (Growth/Pro/Enterprise), and Trial—and are enforced to:

  • Prevent spam and low-quality listings

  • Ensure fair visibility for all employers

  • Comply with requirements from job boards like LinkedIn and Indeed

Active jobs are those currently open and visible to candidates. Closed or archived jobs do not count toward your limit.

Why Are There Job Posting Limits?

  • Quality Control: Prevents duplicate, low-effort, or spam jobs

  • Fairness: Ensures all employers get visibility

  • Platform Integrity: Required by job board partners to prevent abuse

How Do Job Posting Limits Integrate with Other Features?

  • User Limits: On some plans, user and job limits are linked (e.g., Forever Free plan)

  • Job Board Integrations: Limits apply regardless of whether jobs are posted to job boards, your career site, or managed internally

  • Team Management: Adding more billable users increases your total job posting capacity on paid plans


Job Posting Limits by Plan

Plan Type

Active Job Limit

User Limit

Notes

Forever Free

5

5

Only for Indian companies; no premium AI features or reports

Premium (Paid)

10 per billable user

Unlimited

E.g., 2 users = 20 jobs, 3 users = 30 jobs, etc.

Trial

3 (sometimes 5)

Varies

Trial plans have lower limits; see your dashboard for details

Note: "Billable user" means Super Admin, Admin, Hiring Manager, or Recruiter. Interviewers and External Recruiters do not increase your job slot count.


Step-by-Step Guide: Managing Job Posting Limits

1. Check Your Current Job Limit and Usage

  • Go to the Jobs section in your PyjamaHR dashboard.

  • At the top, you’ll see your current active job count and your plan’s job limit (e.g., “4 of 5 jobs used”).

  • [Screenshot: Jobs dashboard with job count and limit highlighted]

2. What Happens When You Reach the Limit?

  • You will see a warning:

    "⚠️ Job posting limit exceeded! You have exceeded your limit of X open jobs. Please close some jobs to comply with your limit."

  • You will not be able to create new jobs until you free up slots.

3. How to Free Up Job Slots

  • Close Jobs:

  • Go to the Jobs section.

  • Find jobs you are no longer hiring for.

  • Click the Close or Archive button next to the job.

  • [Screenshot: Close job button]

  • Archive Jobs:

  • Archiving also removes jobs from your active count.

  • Check for Duplicates:

  • Remove duplicate or outdated jobs to free up slots.

4. Upgrading Your Plan to Increase Limits

  • Go to Settings > Subscription.

  • Click Upgrade Now.

  • Select the number of billable users you need (each adds 10 job slots).

  • Complete payment to activate higher limits.

  • [Screenshot: Subscription upgrade page]

5. Adding/Removing Users to Adjust Job Capacity (Paid Plans Only)

  • Go to Settings > Team Members.

  • Add or remove billable users (Super Admin, Admin, Hiring Manager, Recruiter).

  • Your job posting limit increases or decreases accordingly.

6. If You Exceed the Limit by Accident

  • Your account may be temporarily locked or you may see persistent warnings.

  • Contact support to request a temporary unlock (usually 24 hours) so you can close jobs or remove users.

  • [Screenshot: Example warning message]


Advanced Usage & Best Practices

Power User Tips

  • Plan Ahead: Regularly review open jobs and close those that are filled or inactive.

  • Batch Close: Use bulk actions to close multiple jobs at once.

  • Team Coordination: Assign a team member to monitor job limits and clean up old postings.

  • User Management: Only add billable users you need; each one increases your job slot capacity (on paid plans).

  • Location Strategy: If you have the same role in multiple locations, consider using a single job post with multiple locations (if your workflow allows).

Do's and Don'ts

Do:
- Close jobs as soon as hiring is complete.
- Regularly audit your job list for duplicates or stale postings.
- Communicate job limits to your recruiting team.

Don't:
- Attempt to bypass limits by creating multiple accounts (violates terms of service).
- Leave old jobs open “just in case”—this blocks new postings.
- Confuse “archived” or “closed” jobs with “active” jobs—only active jobs count toward your limit.


Troubleshooting & Common Issues

Common Error Messages & Solutions

Error Message

Solution

"You have exceeded the usage limit on your free plan. Upgrade now to continue using PyjamaHR."

Close active jobs to bring your count within the limit, or upgrade your plan.

"Job posting limit exceeded! You have exceeded your limit of X open jobs."

Close or archive jobs until you are below the limit.

"Your Free plan has ended. You have exceeded the usage limit on your free plan."

Reduce active jobs/users to within the free plan limits, or upgrade to a paid plan.

"Not able to login" after exceeding limits

Contact support for a temporary unlock to adjust jobs/users.

"I have only 5 jobs but still see the warning"

Check for invited users (pending invites count toward user limit); refresh the page.

What If Scenarios

  • I closed jobs but still see the warning:

  • Try a hard refresh (Ctrl+F5).

  • Check if there are any jobs still marked as active.

  • Pending user invites may also count toward user limits.

  • I can't access my account to close jobs:

  • Contact support to request a temporary unlock (usually 24 hours) to make changes.

  • I downgraded users but still see a higher bill:

  • Only billable users (Super Admin, Admin, Hiring Manager, Recruiter) count. Interviewers and External Recruiters do not.

  • I want to post more jobs than my limit:

  • Upgrade your plan or add more billable users.

  • I’m on a legacy plan or have a special agreement:

  • Contact support for clarification; some older plans may have different rules.


Comprehensive FAQ

1. What is the job posting limit on the Forever Free plan?
Up to 5 active jobs and 5 users (including pending invites and external recruiters).

2. How many jobs can I post on a paid plan?
10 active jobs per billable user. For example, 2 users = 20 jobs.

3. What counts as an "active job"?
Any job that is open and visible to candidates. Closed or archived jobs do not count.

4. Do Interviewers and External Recruiters count toward my job or user limits?
No, only Super Admin, Admin, Hiring Manager, and Recruiter roles are billable and count toward limits.

5. Why am I seeing a "limit exceeded" warning when I have only 4 jobs?
Check if you have pending user invites or if some jobs are not fully closed. Refresh your dashboard.

6. Can I buy extra job slots?
Currently, you can only increase your job limit by adding more billable users. Job slot packs may be introduced in the future.

7. What happens if I exceed my job limit?
You cannot create new jobs until you close or archive existing ones. Your account may be temporarily locked if you remain over the limit.

8. How do I close a job?
Go to the Jobs section, find the job, and click "Close" or "Archive".

9. Can I reopen a closed job?
Yes, but it will count toward your active job limit again.

10. Why did my plan change from unlimited to limited jobs?
Due to job board partner requirements and to prevent spam, PyjamaHR now enforces strict job posting limits for all plans.

11. What if I need to access my data but my account is locked?
Contact support for a temporary unlock to retrieve data or adjust jobs/users.

12. I was promised unlimited jobs when I purchased—why did this change?
All plans are now subject to the job posting limits described above, regardless of previous agreements, due to platform-wide policy changes.

13. Do job limits apply to jobs posted only on my career site?
Yes, limits apply to all active jobs, regardless of where they are posted.

14. How do I check which users are billable?
Go to Settings > Team Members. Billable roles are Super Admin, Admin, Hiring Manager, and Recruiter.

15. Can I get a higher limit if I disable job board integrations?
Not at this time; limits apply platform-wide.


Related Features & Next Steps

Recommended Next Steps:
- Regularly review your active jobs and users to stay within your plan’s limits.
- Communicate job and user limits to your team.
- Contact support if you need a temporary unlock to adjust jobs or users.


Summary Table: Job Posting Limits at a Glance

Plan Type

Active Job Limit

User Limit

How to Increase Limit

Forever Free

5

5

Upgrade to paid plan

Paid (Growth/Pro)

10 per billable user

Unlimited

Add more billable users

Trial

3 (sometimes 5)

Varies

Upgrade to paid plan


Still have questions?
If you encounter issues not covered here, please contact PyjamaHR Support with your registered email and a description of your issue. Our team is here to help!


Article last updated: June 2024
Based on real customer conversations and current PyjamaHR platform policies.

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