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Understanding Job Posting Statuses in PyjamaHR: Draft, Under Review, Spam, and Blocked

Updated over 2 weeks ago

Executive Summary

This article explains the job posting statuses in PyjamaHR so you can confidently manage your job listings and troubleshoot issues. Understanding these statuses helps you avoid common pitfalls, ensures your jobs go live smoothly, and keeps your hiring process running without unnecessary delays.


Detailed Overview

What Are Posting Statuses in PyjamaHR?

When you create or manage job postings in PyjamaHR, each job moves through a series of statuses that reflect its current state in the publishing process. These statuses are critical for:

  • Tracking where your job is in the publishing workflow

  • Identifying and resolving issues that prevent jobs from going live

  • Ensuring compliance with job board (especially LinkedIn) policies

  • Preventing account or job-level blocks due to policy violations

The 2 Key Statuses

  1. Under Review
    - The job has been submitted for publishing (e.g., to LinkedIn or other job boards).
    - The job board (most often LinkedIn) is reviewing the post for compliance with their terms and conditions.
    - This review typically takes 48–72 hours but can sometimes be longer.
    - No candidates can apply via the external job board until the review is complete.

  2. Published but with an error message
    - The job has been flagged as potential spam by PyjamaHR’s anti-spam AI or by an external job board (usually LinkedIn).
    - Common reasons: suspicious content, fake salary ranges, misleading job titles, or policy violations.
    - The job will not be published or will be removed from job boards.
    - Repeated spam flags can lead to account-level blocks.
    - The job has been blocked from posting due to serious violations or repeated issues.
    - Causes include: fraudulent company details, multiple policy violations, excessive duplicate postings, or suspicious activity.
    - Blocked jobs/accounts cannot publish or receive applications until the issue is resolved with support.


Step-by-Step Guide: Managing Job Posting Statuses

1. Publishing a Job (Moving to Under Review)

  1. Click on "Create a new job"

  2. Select the job boards you want to publish to (e.g., LinkedIn, internal, others).

  3. Confirm and submit.

  4. The job status will change to Under Review.
    - To check the status, click the three dots (⋮) on the job card and select Publish.
    - Under each job board, you’ll see the current status (e.g., "Under Review" for LinkedIn).


2. Monitoring and Troubleshooting "Under Review" Status

  • Normal Review Time: 48–72 hours for LinkedIn.

  • If it takes longer:

  • Check for error messages or notifications in the job details.

  • Ensure your job description, salary, and company details comply with LinkedIn’s terms.

  • If the job remains "Under Review" for more than 72 hours, contact PyjamaHR support.


3. Published but it also says "The job couldn't be published. Please Contact Support"

  • If you see this error message, Contact Support via chat support.

  • If you see an error message: "This job has been flagged for violations. Please contact LinkedIn Support." contact LinkedIn support by clicking on the hyperlink

  • Common causes:

    • Unrealistic salary ranges (e.g., "USD 20,000 - USD 40,000 for data entry in India")

    • Duplicate job postings

    • External links in job descriptions

    • Misleading or incomplete company information

  • Action Steps:

    • Review and correct the job details.

    • Remove any external links or suspicious content.

    • Republish the job.

    • If the issue persists, contact PyjamaHR support.


4. Resolving "Blocked" Status

If an account is Blocked:

  • You’ll see a message: "Your account has been blocked. Please contact support."

  • Common causes:

    • Failing business verification (missing or invalid website, LinkedIn, or registration documents)

    • Multiple accounts from the same company (duplicate accounts)

    • Repeated spam or policy violations

  • Action Steps:

    1. Contact PyjamaHR support immediately via the Support chat.

    2. Provide all requested links and documents (valid website, LinkedIn company page, business registration document).

    3. Wait for manual review and unblock confirmation.


Advanced Usage & Best Practices

Power User Tips

  • Internal Posting: You can publish jobs internally (not visible on external job boards) for confidential or test roles.

  • Status Monitoring: Regularly check the "Publish" section for each job to monitor status across all job boards.

  • Compliance: Always use accurate job titles, realistic salary ranges, and genuine company information to avoid spam/blocked statuses.

Optimization Strategies

  • Avoid duplicate postings: Don’t post the same job multiple times; LinkedIn will flag duplicates.

  • No external links: Do not include external links in job descriptions or emails; this triggers spam filters.

  • Business Verification: Keep your company website and LinkedIn page up to date and consistent with your registration documents.


Troubleshooting & Common Issues

Common Error Messages & Solutions

  • "Job Under Review" for more than 72 hours:

    Check for compliance issues in the job description.

    Contact support if unresolved.

  • "This job was marked as spam by LinkedIn":

    Review job content for policy violations.

    Remove external links, correct salary, and ensure company info is valid.

    Republish or contact support.

  • "Your account has been blocked":

    Provide required business document and links

    Wait for manual review.

  • Not receiving candidates:

    Check if the job is still "Under Review" or "Flagged by LinkedIn".

    If you are a staffing agency, note that LinkedIn may restrict agency postings (see LinkedIn’s policy).

    Contact support for alternative solutions if the job is published but still not visible on your LinkedIn page. Contact LinkedIn Support if it has been flagged by LinkedIn.


Comprehensive FAQs

Q1: Why is my job stuck in "Under Review"?
A: LinkedIn reviews all jobs for 48–72 hours. If it takes longer, check for compliance issues or contact support.

Q2: What causes a job to be flagged by LinkedIn?
A: Contact LinkedIn Support.

Q4: Why is my account blocked after posting jobs?
A: Repeated policy violations, suspicious activity, or failed business verification can trigger a block. Contact support and provide required documents.

Q5: What documents are needed for business verification?
A: Valid company website, LinkedIn company page, and an official business registration document.

Q6: Can I use a personal LinkedIn page for verification?
A: No, only a LinkedIn company page is accepted.

Q7: Why are my jobs not visible on LinkedIn even after publishing?
A: The job may still be under review, or your company page may be flagged (especially for staffing agencies).

Q8: What if my job is blocked on LinkedIn but not on other boards?
A: Each board has its own review process. Address LinkedIn-specific issues as per their guidelines.

Q9: Can I post jobs for multiple companies from one account?
A: No, each PyjamaHR account is for one company. Multiple accounts from the same company may be blocked.

Q11: How can I check the status of my job on each job board?
A: Go to the job card, click the three dots (⋮), select "Publish," and view the status for each board.

Q12: What happens to candidates if a job is unpublished or blocked?
A: Existing candidates remain in your database, but new applications are not accepted until the job is live again.


Related Features & Next Steps

  • Business Verification Process: [See full guide]

  • LinkedIn Integration: [How to connect your LinkedIn company page]

  • Candidate Export: [How to export candidate data]

  • User Access Types: [Understanding user roles and permissions]

  • Troubleshooting LinkedIn Posting Issues: [Read more]


Key Takeaways

  • Always review your job content for compliance before publishing.

  • Monitor job statuses regularly and act quickly on "Spam" or "Blocked" notifications.

  • Keep your company details and documentation up to date.

  • Contact PyjamaHR support promptly if you encounter persistent issues.


Still have questions?
Contact PyjamaHR Support with your job ID and a description of your issue for fastest resolution.



This article is based on real customer conversations and reflects the latest PyjamaHR workflows and best practices as of June 2024.

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