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How to Purchase Add-Ons in PyjamaHR: Job Slots and AI Recruiter credits

Updated over a month ago

Executive Summary

PyjamaHR offers powerful add-ons—Job Slots and AI Recruiter Credits—to help you maximize your hiring reach, automate candidate screening, and assess applicants efficiently. This guide explains what each add-on does, how to purchase and manage them, and best practices to avoid common pitfalls, ensuring you get the most value from your PyjamaHR subscription.


Detailed Overview

What Are PyjamaHR Add-Ons?

Add-ons in PyjamaHR are optional, pay-as-you-go features that extend the core ATS functionality. The two most in-demand add-ons are:

  • AI Recruiter Credits: Automate first-round candidate screening with AI-driven interviews, saving recruiter time and standardizing evaluation.

  • Job Slots: Job slots are additional job posting credits that allow your company to post more active jobs beyond your current subscription limits. Each job slot represents one active job posting that your team can maintain on PyjamaHR.

Why Use Add-Ons?
- Screen faster and more objectively (AI Interviews)

- You've reached your current job posting limit (Job Slots)

Integration: Add-ons work seamlessly with your existing jobs, candidate pipelines, and reporting in PyjamaHR.


Step-by-Step Guide: Purchasing Add-Ons

Prerequisites

  • You must be a Super Admin or have billing permissions.

  • Only card payments are accepted (ensure international payments are enabled if using a non-Indian card).

  • Some add-ons may be temporarily paused (like Job Boosts and Candidate Assessments) during feature revamps—check your dashboard for availability.


1. Accessing the Add-Ons Store

  1. Log in to your PyjamaHR account.

  2. Click on your profile icon (top right).

  3. Navigate to Settings > My Plans

  4. Here, you’ll see your current plan, usage, and available add-ons.


2. Purchasing AI Recruiter Credits

What is AI Interview?
- AI conducts first-round interviews, scores candidates, and generates reports.
- Credits are consumed per candidate interview.

How to Buy:
1. In My Plans find the AI Interviews section.
2. Click Buy More.
3. Choose the number of credits (minimum 100, can be purchased in multiples of 100).
4. Complete payment with your card.
5. Credits are added instantly.

6. Note: Each interview is INR 15 (for Indian Companies) $0.50 (for International Companies)

Special Notes:
- New users get 20 free AI interview credits/billable user to try the feature.


3. Checking Your Add-On Usage

  • Go to Settings > My Plans to see your add-on purchases.

  • Usage resets monthly for free quotas (e.g., AppSumo plans).


4. Purchasing Job Slots

  1. When you hit your limit: You'll see a notification that you've reached your job posting limit

  2. Click "Purchase Job Slots" or go to your billing settings

  3. Select the number of slots you need (minimum 10 slots)

  4. Complete payment through our secure checkout

  5. Start posting immediately - your new slots are available right away

Key things to note:

-Job slots are purchased as one-time credits

-Each slot allows one active job posting

  • 10 slots: ₹1,000 (India) / $15 (International)

  • 50 slots: ₹5,000 (India) / $75 (International)

  • 100+ slots: 10% discount applies automatically


Advanced Usage & Best Practices

Power User Tips

  • Monitor usage: Regularly check your credits to avoid running out at critical times.

  • Bulk purchases: For large hiring drives, request bulk pricing or custom payment links from support.

  • Export data: Use the Compare View to export candidate data for reporting or sharing with stakeholders.

Do’s and Don’ts

Do:
- Ensure your job descriptions are high quality—poor descriptions may get flagged by job boards, reducing boost effectiveness.
- Use screening questions and AI interviews together for efficient filtering.
- Contact support if you need a custom quantity or encounter payment issues.

Don’t:
- Attempt to pay with non-card methods; only cards are accepted.
- Confuse free plan features with add-ons—add-ons are always chargeable.


Troubleshooting & Common Issues

Common Error Messages & Solutions

“Unable to create checkout session for add-ons payment”
- Solution: Ensure your card supports international payments. Try a different card or contact your bank.

“Can’t see Boost button”
- Solution: The feature is temporarily paused for revamp. Watch for platform announcements or contact support for ETA.

“AI Interview credits not reflecting after payment”
- Solution: Refresh your browser. If still not visible, contact support with transaction ID.

Recovery Procedures

  • For failed payments, check card settings and retry.

  • For missing credits, provide payment proof to support for manual crediting.

  • For technical issues (buttons missing, features unavailable), clear cache, refresh, or try a different browser.

When to Contact Support

  • Payment processed but credits not received within 10 minutes.

  • Feature is missing or not working as described.

  • You encounter persistent error messages.


Comprehensive FAQs

1. Can I see which job boards my job is posted to?
- The full list is not disclosed, but you can request confirmation for specific boards via support.

2. Do unused AI Recruiter credits roll over?
- Yes. AI Recruiter credits don't come with an expiry.

3. What payment methods are accepted?
- Only credit/debit cards (international payments must be enabled).

4. Can I get a refund if a boost or credit is not used?
- Generally, add-on purchases are non-refundable unless there is a technical issue.

5. Are add-ons included in my subscription?
- No, all add-ons are chargeable, even on premium or AppSumo plans (except for included free quotas).

6. How do I check my remaining credits?
- Go to Settings > My Plans.

7. Can I use add-ons for jobs outside India?
- Yes, AI interviews and job slots work globally. Pricing is in USD for international users.

8. What if I get an error during payment?
- Check your card’s international payment status. If the issue persists, contact support.

9. Can I purchase add-ons via bank transfer or other methods?
- No, only card payments are supported.

10. Are there minimum purchase quantities?
- Yes, 100 for AI interviews and 10 for job slots.


Related Features & Next Steps

  • AI Resume Match: Included in premium plans; works alongside AI interviews and assessments.

  • Bulk Candidate Import: For large hiring drives, consider bulk resume upload (may incur a separate fee).

  • Reporting & Exports: Use Compare View to export candidate data for analysis.

  • Career Page Integration: Drive more applicants to your jobs and use add-ons for maximum reach.


Summary Table: Add-On Quick Reference

Add-On

What It Does

Cost for 1 interview credit

How to Buy

Notes

AI Interviews

AI-driven candidate screening

INR 15 (For Indian Companies)

$0.50 (For International Companies)

My Plans > Buy More

Free trial credits for new users

Assessments

(currently paused for revamp)

Candidate skill tests

$1–$2/each

My Plans > Buy More

Minimum 50 credits per purchase


Final Tips

  • Always check your available credits before launching a hiring campaign.

  • For large-scale or recurring needs, discuss bulk pricing with support.

  • Keep your job descriptions high quality to maximize boost effectiveness.

  • If you encounter any issues, document error messages and contact support promptly.

Still have questions? Reach out via the in-app chat or Help Center for personalized assistance.


This article is based on real customer conversations and is updated regularly to reflect the latest PyjamaHR features and best practices.

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