Executive Summary

This article provides a comprehensive, up-to-date comparison of PyjamaHR’s Free (Trial) and Premium (Paid) plans. Learn exactly what features, limits, and capabilities are included in each plan and how recent changes may affect your account in your hiring needs. This guide is based on real customer questions and scenarios, ensuring you get actionable answers before you need to contact Support.

Detailed Overview

PyjamaHR offers two primary plans:

Free Plan : Includes core ATS functionality with specific usage limits for 7 days.
Premium Plan: Unlocks advanced AI features, premium reports, higher usage limits, and global job posting.

Why does this matter?
Choosing the right plan ensures uninterrupted access to PyjamaHR, prevents unexpected account blocks, and helps you scale your hiring efficiently. Understanding the feature matrix and plan limits is essential to avoid common pitfalls like hitting user or job caps, losing access to data, or missing out on advanced features when your team grows.

Integration with Other Features:
Both plans integrate with PyjamaHR’s job boards, email tools, and reporting, but only the Premium plan unlocks advanced AI, premium analytics, and global job posting.

PyjamaHR Plan Feature Matrix

Feature / Limit	Free Plan (Trial)	Premium Plan (Paid)
Active Jobs	Up to 3	10 jobs/billable user
Users	Unlimited	Unlimited (per contract)
Email Sends (Platform)	100/day	6,000/day
Job Posting Geography	India + International	India + International
AI Features	AI Resume match score is not included, 20 AI Recruiter credits on a company level are included	AI Resume match score is included, 20 AI Recruiter credits/billable user are included
Premium Reports	Not included	Included
Job Board Integrations	All integrations	All integrations
Support	Standard	Priority
Trial Period	7 days	-
Data Access	Full (within limits)	Full
Add-ons (Job Slots, AI Recruiter credits)	Paid add-ons	Paid add-ons

Note:
- “Users” includes all team members with access, including external recruiters.
- Email limit applies to emails sent via PyjamaHR platform. Integrating your company email removes this cap.

Step-by-Step Guide: How to Check and Manage Your Plan Features

1. Check Your Current Plan and Usage

Log in to your PyjamaHR dashboard.
Navigate to Settings > My Plan (Billing)
View your current plan status, remaining job posting, AI Recruiter credits left etc.

2. Upgrading to Premium Plan

If you wish to upgrade to the Premium Plan:
1. Go to Settings > My Plan (Billing)
2. Click Upgrade and follow the prompts.
3. This will redirect you to the payments page.

Advanced Usage & Best Practices

External Recruiters Count Toward User Limit:
Always include external recruiters in your user count to avoid accidental overages.
Email Integration:
Integrate your company email to bypass the 6,000/day cap and ensure deliverability.
Data Access:
If your account is blocked due to overages, reduce jobs/users promptly to regain access and avoid data loss.

Do’s:
- Regularly check your job and user counts.
- Remove unused users and archive old jobs.
- Use department fields creatively for internal categorization (e.g., client names).

Don’ts:
- Don’t ignore warning messages about plan limits.
- Don’t assume external recruiters are exempt from user limits.
- Don’t expect premium AI or advanced reports on the free plan.

Comprehensive FAQs

1. What are the main differences between the Free Trial and Premium plans?
Free trial has limits (3 jobs, 20 AI Recruiter credits, 100 emails/day). Premium removes these limits and adds advanced features.

2. Who counts as a “user” for the free trial?
All team members with access, including external recruiters, interviewers and pending invites.

3. How do I check my current usage?
Go to Settings > My Plan for a summary.

4. How do I send more than the stipulated emails in either plan?
Integrate your company email under Settings > Integrations.

5. Can I post jobs outside India on the free plan?
Yes

6. How do I switch from trial to free plan?

You can only Upgrade after your Free trial is over

7. Can I use department fields for client names?
Yes, for internal categorization. Not visible to candidates.

8. How do I remove users or jobs?
Go to Settings > Team Members and Jobs > Click on the 3 dots in the job card > Close to remove/deactivate.

9. What support is included in each plan?
Standard support for Free; priority support for Premium.

Integrations: Connect your company email for unlimited sends.
Job Board Integrations: Premium plan unlocks more job boards.
Reports: Use productivity reports for job/client tracking; request custom reports as needed.
Account Management: Regularly audit users and jobs to avoid overages.

Summary Table: Quick Reference

Plan Feature	Free Trial	Premium Plan
Active Jobs	3	10 jobs/billable user
Users	Unlimited	Unlimited
Email Sends (platform)	100/day	6,000/day
Job Geography	Global	Global
AI Features	Only 20 free AI Recruiter credits on a company level	AI Resume Match and 20 free AI Recruiter credits per billable user
Premium Reports	No	Yes
Support	Standard	Priority

Still have questions?
If you’ve followed the steps above and still need help, contact PyjamaHR support with your registered email and a description of your issue. We’re here to help you get the most from your plan!

Article last updated: June 2024
Based on real customer conversations and the latest PyjamaHR platform updates.

PyjamaHR Plan Comparison: Feature Matrix, Limits, and What’s Included in Free (Trial) vs. Paid Plans