Executive Summary

Freelance recruiters and solopreneurs often face unique challenges when verifying their business on PyjamaHR. This guide explains PyjamaHR’s verification process for freelancers and solo practitioners, including required documentation, common pitfalls, and step-by-step instructions to ensure your account is approved quickly. Learn how to avoid the most frequent issues and get back to hiring with minimal disruption.

Detailed Overview

What Is the PyjamaHR Verification Process for Freelancers and Solopreneurs?

PyjamaHR requires all business accounts—including freelance recruiters and solopreneurs—to complete a verification process. This is designed to protect candidates from scams and ensure only legitimate businesses can post jobs and manage candidate data. The process involves submitting a valid company website, a company LinkedIn page, and official business registration documents.

Why Is This Important?
- Security: Prevents fraudulent job postings and protects candidate data.
- Compliance: Meets LinkedIn and job board partner requirements.
- Access: Only verified accounts can post jobs, access candidate pipelines, and use premium features.

When and Why You Need Verification

During Sign-Up: Required before you can fully use PyjamaHR.
If Flagged by AI Filters: Accounts may be blocked if provided details appear suspicious or incomplete.
After Plan Upgrade: Some users report being blocked immediately after upgrading to premium if verification is incomplete.

Integration with Other Features

LinkedIn Integration: Verification is required to post jobs to LinkedIn and other job boards.
Team Management: Only verified accounts can invite team members or purchase additional user seats.

Step-by-Step Guide: How to Verify as a Freelance Recruiter or Solopreneur

Prerequisites

A registered business entity (sole proprietorship, LLC, etc.)
A live company website (not under construction, not a landing page builder)
A company LinkedIn page (not a personal profile)
Official business registration documents (see below for accepted types)

1. Prepare Your Documentation

You will need:
- Company Website URL: Must be live, functional, and reflect your business name.
- Company LinkedIn Page URL: Must be a company page, not a personal profile.
- Business Registration Document: Examples include:
- Certificate of Incorporation (LLC, Pvt Ltd, etc.)
- GST Certificate (India)
- Udyam Registration (India)
- EIN/Business License (US)
- Sole Proprietor Registration
- DBA/Fictitious Name Certificate (if operating under a brand)
- Any government-issued document showing your business is registered

Note: If your business operates under a brand name (DBA), you must provide documentation linking the brand to your legal entity.

2. Submit Your Details

Log in to PyjamaHR.
If prompted, click “Verify with LinkedIn” and connect your company LinkedIn page.
- Screenshot suggestion: Show the “Verify with LinkedIn” button and LinkedIn connection dialog.
When blocked or prompted for manual verification, provide:
- Company website URL
- Company LinkedIn URL
- Business registration document (upload or email as instructed)
If your account is blocked, use the chat to submit these details directly to support.
- Screenshot suggestion: Show chat window with fields for website, LinkedIn, and document upload.

3. Complete a Verification Call (If Requested)

In some cases, PyjamaHR will require a Zoom or Google Meet call for manual verification.
You will receive a link and a time slot; join with your camera on and have your documents ready.
The call is mandatory if requested—there is no alternative process.

4. Wait for Approval

Most accounts are reviewed and unblocked within 10–15 minutes after successful verification.
If additional information is needed, support will reach out via chat or email.

Advanced Usage & Best Practices

Power User Tips

Optimize Your LinkedIn Page: Ensure your company page is complete, with a logo, description, and matching business name.
Website Quality: Use a professional domain (not a free builder or temporary page). The site should clearly state your business name and services.
Document Consistency: All documents, website, and LinkedIn should reference the same business name or provide clear proof of relationship (e.g., DBA certificate).
Multiple Brands: If you operate under multiple brands, clarify the relationship with legal documents.

Do’s and Don’ts

Do:
- Use a work email with your business domain.
- Respond promptly to support requests for additional info.
- Join verification calls on time and with your camera enabled.

Don’t:
- Use a personal LinkedIn profile for verification.
- Submit incomplete or mismatched documents.
- Attempt to use a website that is under construction or not publicly accessible.
- Ignore requests for a verification call—this will stall your approval.

Troubleshooting & Common Issues

Common Error Messages & Solutions

Error Message / Scenario	Solution
“Your account has been blocked. We are unable to validate your company details.”	Submit your website, LinkedIn, and registration documents via chat.
“Verify with LinkedIn” button does nothing	Try a hard refresh, clear cache, or use an incognito window.
“Website under construction”	Verification cannot proceed. Launch your website first.
“LinkedIn page is a personal profile”	Create a company page and submit that URL.
“Documents do not match business name”	Provide a DBA certificate or legal proof linking the entities.
“No business registration documents”	You cannot be verified. Register your business and return with documentation.
“Zoom call required”	There is no alternative; join the call as scheduled.
“Account blocked after upgrade”	Complete the verification process as above; support will unblock after review.

What If...

I’m a freelancer with no registered business?
You cannot be verified. PyjamaHR only supports registered businesses for compliance and security reasons.
My client won’t share their registration documents?
You must obtain proof of your relationship (e.g., contract) and the client’s registration documents. Otherwise, you cannot be verified.
I operate under a brand, not my legal entity name?
Provide a DBA/Fictitious Name certificate or other legal proof linking your brand to your registered business.

Recovery Procedures

If you are locked out, submit all required details via chat and request a manual review.
If you miss a verification call, respond to reschedule as soon as possible.
If your account is denied, review the reasons provided and correct any documentation or information mismatches before reapplying.

Comprehensive FAQ

1. Can I use PyjamaHR as a freelance recruiter without a registered business?
No. You must have a registered business entity and provide official documentation.

2. What documents are accepted for verification?
Certificate of Incorporation, GST, Udyam, EIN, business license, or DBA certificate. See the full list above.

3. Can I use my personal LinkedIn profile for verification?
No. Only company LinkedIn pages are accepted.

4. My website is under construction. Can I still be verified?
No. Your website must be live and reflect your business.

5. What if my business operates under a different brand name?
Provide legal documentation (DBA, Fictitious Name certificate) linking your brand to your registered business.

6. Why do I need to join a Zoom call for verification?
This is required for manual verification to prevent fraud. There is no alternative.

7. How long does verification take?
Typically 10–15 minutes after all documents are received and the call (if required) is completed.

8. What if my client won’t share their business registration documents?
You cannot be verified without them. PyjamaHR requires proof of legitimacy for all businesses.

9. Can I use PyjamaHR if I am just starting my business?
Yes, as long as you have completed your business registration and have a live website and LinkedIn page.

10. What if my account is blocked after upgrading to premium?
Complete the verification process as outlined; support will unblock your account after review.

11. Can I use a landing page builder or free website for verification?
No. Your website must be a professional, functional site with your business name and services.

12. What if my LinkedIn or website is flagged by LinkedIn or PyjamaHR?
You may be denied service. Ensure all information is accurate, professional, and matches your business documents.

Team Member Management: Only verified accounts can invite additional users. See Inviting Team Members.
LinkedIn Integration: Required for job posting. See Connecting LinkedIn.
Subscription Management: Only verified accounts can upgrade or downgrade plans. See Subscription and Payment Guide.
Job Posting Limits: Learn about job posting policies for agencies and freelancers here.

Summary Checklist

[ ] Registered business entity
[ ] Live company website
[ ] Company LinkedIn page
[ ] Official business registration document
[ ] Ready for a Zoom/Google Meet call if requested

Still Need Help?

If you have followed all steps and are still unable to verify your freelance or solopreneur account, contact PyjamaHR support via chat and provide all requested documentation up front for the fastest resolution.

This article is based on real customer conversations and is updated regularly to reflect the latest PyjamaHR verification requirements and best practices for freelance recruiters and solopreneurs.

Verifying Freelance Recruiters and Solopreneurs on PyjamaHR: Complete Guide to Account Approval, Requirements, and Troubleshooting