Executive Summary

PyjamaHR offers integrations with popular job boards and HR tools, but many customers need to connect with platforms not currently supported. This article explains exactly how to request integration with a new platform, what to expect from the process, and best practices to maximize your chances of success. Whether you want to automate workflows, connect with a specific job board, or streamline candidate data, this guide covers every step and scenario based on real customer experiences.

Detailed Overview

What Is a Platform Integration Request?

A platform integration request is when you ask PyjamaHR to connect with a third-party tool or service not currently supported—such as a job board, HRMS, automation tool (e.g., Zapier, Make, Pabbly, n8n), or productivity app (e.g., Google Sheets, DocuSign, Razorpay, CloudHQ, Wellfound, etc.). Integrations can automate data flow, reduce manual work, and enable advanced workflows.

When to Request an Integration:
- You need to automate data transfer between PyjamaHR and another tool (e.g., HRMS, onboarding, payroll, analytics).
- You want to post jobs to a job board not currently supported.
- You want to import/export candidate data in real time to/from another system.
- You need to trigger workflows in tools like Zapier, Make, or Google Sheets.

Business Impact:
- Streamlines hiring and onboarding processes.
- Reduces manual data entry and errors.
- Enables advanced automations and reporting.
- Centralizes candidate data for better decision-making.

Step-by-Step Guide: How to Request a New Integration

1. Check Existing Integrations and Roadmap

Go to Settings > Integrations in PyjamaHR to see current supported platforms.
Review the Help Center for the latest on available integrations and roadmap updates.
If your desired platform is not listed, proceed to request.

2. Gather Key Information

Platform Name: (e.g., Make, Zapier, Google Sheets, DocuSign, Razorpay, CloudHQ, Wellfound, etc.)
Type of Integration Needed: (e.g., job posting, candidate import/export, webhook/API, workflow automation)
Specific Use Case: Describe exactly what you want to achieve (e.g., "automate onboarding data from PyjamaHR to our HRMS," "push new applicants to Google Sheets in real time," "send offer letters via DocuSign").
Volume/Frequency: Estimate how often you’d use the integration (helps prioritize requests).
Contact Details: Your registered email and company name.

3. Submit Your Request

Via Support Chat: Use the in-app chat and clearly state your integration request with all details above.
Via Email: Email [email protected] with subject “Integration Request: [Platform Name]” and include all details.
For Partnerships: If you represent another platform or have a partnership proposal, email [email protected] directly.

4. What Happens Next

Support will acknowledge your request and may ask for additional details.
Your request is shared with the product team for evaluation.
For premium/custom plan users, some integrations (e.g., custom API, webhooks, white-label career page, CloudHQ, etc.) may be available as a paid add-on or custom build. Sales will reach out if this applies.
If the integration is not on the immediate roadmap, your request is logged as feedback for future prioritization.

5. Follow Up and Track Progress

You may receive updates if your integration is prioritized or if more information is needed.
For urgent or high-volume requests, provide as much business context as possible to help the product team assess impact.

[Screenshot Suggestion: Show where to find the Integrations section in Settings, and an example of submitting a request via chat.]

Advanced Usage & Best Practices

Be Specific: Clearly describe your workflow, data fields, and triggers needed. Vague requests are less likely to be prioritized.
Volume Matters: If you have a high-volume or high-impact use case (e.g., automating onboarding for hundreds of hires), mention this.
Custom Plan Options: Some integrations (e.g., webhooks, custom APIs, white-label career pages, custom assessments) are available only on custom or premium plans, often with a one-time or per-use fee.
Workarounds: While waiting for direct integration, use available export/import features (e.g., export candidate data to Excel, use Chrome extension for job boards, upload resumes in bulk).
Feedback Loop: If you’re evaluating PyjamaHR and need integration to make a purchase decision, mention this for prioritization.

Troubleshooting & Common Issues

Common Issues & Solutions

Issue/Question	Solution/Next Step
“Do you support [Platform] integration?”	Check Integrations in Settings and Help Center. If not listed, submit a request as above.
“Is Zapier/Make/Pabbly/n8n supported?”	Not currently live; on roadmap for future. Submit your use case for prioritization.
“Can I get real-time updates to Google Sheets?”	Not natively supported; request integration. For now, use Excel export via Compare View.
“Do you have webhook/API access?”	Webhooks/API are available only on custom plans. Request via support with your use case.
“Can I integrate with DocuSign/Razorpay/CloudHQ?”	Not currently available; custom integration may be possible for premium users. Request via support.
“How do I automate candidate import from my career page?”	Use Career Page API or iframe. For advanced needs, request custom integration.
“Why is my request taking time?”	Integration requests are prioritized by demand, technical feasibility, and business impact. Provide detailed use case and volume for faster consideration.
“Can I use Zapier or Pabbly to automate workflows?”	Not yet supported. Submit your use case for future roadmap consideration.
“Is there a workaround while waiting?”	Use available export/import features, Chrome extension, or manual uploads.

What If Scenarios

If your integration is rejected: You’ll be informed if it’s not feasible or not allowed (e.g., for security or policy reasons).
If you need urgent integration: Clearly state business urgency and volume; consider custom plan options.
If you’re a developer: Ask for API documentation or webhook access (custom plan required).

Comprehensive FAQ

1. Can I request integration with any platform?
Yes, but feasibility depends on demand, technical compatibility, and business impact.

2. How long does it take to get a new integration?
There is no guaranteed timeline. Requests are reviewed and prioritized based on demand and feasibility.

3. Is there a cost for custom integrations?
Yes, some integrations (e.g., webhooks, custom APIs, white-label features) are available only on premium/custom plans and may incur a one-time or per-use fee.

4. What information should I include in my request?
Platform name, use case, workflow details, data fields, volume, and contact info.

5. Can I automate candidate data to Google Sheets in real time?
Not currently; you can export to Excel. Real-time sync requires a custom integration—submit a request.

6. Do you support Zapier, Make, Pabbly, or n8n?
Not yet, but these are on the roadmap. Submit your use case for prioritization.

7. Can I integrate my own HRMS or onboarding tool?
If your tool supports API/webhooks, request a custom integration. Provide your technical requirements.

8. What if I need to integrate with a job board not listed?
Submit a request with the job board name and your use case. Some boards may not support API integration.

9. Can I get API access for my developers?
API access is available on custom plans. Request via support with your requirements.

10. How do I track the status of my request?
Support will update you if there’s progress or if more info is needed. For urgent cases, follow up via chat or email.

11. What if I’m evaluating PyjamaHR and need integration to decide?
Mention this in your request for prioritization.

12. Are there workarounds while waiting for integration?
Yes—use export/import features, Chrome extension, or manual uploads.

13. Can I request integration as a partner or vendor?
Yes, email [email protected] with your proposal.

Career Page API & iframe: For integrating your own careers page with PyjamaHR.
Chrome Extension: For importing candidates from job boards not directly integrated.
Bulk Resume Upload: For manual candidate data import.
Export to Excel: For reporting and data transfer to other tools.
Custom Plan Upgrades: For advanced integrations, webhooks, and API access.

Key Takeaways

Always provide detailed use cases and business context when requesting new integrations.
Some integrations are only available on premium or custom plans.
Use available workarounds while waiting for direct integration.
Follow up with support for urgent or high-impact requests.
PyjamaHR is actively developing new integrations based on customer demand—your feedback shapes the roadmap.

Still have questions?
Contact support via in-app chat or email [email protected] with your integration needs.

This article is based on hundreds of real customer conversations and is updated regularly to reflect the latest PyjamaHR capabilities and best practices.

How to Request Integration with a New Platform in PyjamaHR: Complete Guide