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PyjamaHR Product Walkthroughs & Interactive Tours: Your Complete Guide to Getting Started and Mastering the Platform

Updated over 3 weeks ago

Executive Summary

PyjamaHR offers comprehensive product walkthroughs and interactive tours to help new and existing users quickly understand, set up, and optimize their recruitment workflows. Whether you’re onboarding for the first time, testing features before going live, or exploring advanced tools like AI Recruiter, our guided demos, video walkthroughs, and live sessions ensure you get the most out of PyjamaHR—without the guesswork.

Detailed Overview

What Are Product Walkthroughs and Interactive Tours in PyjamaHR?

Product walkthroughs and interactive tours are guided experiences—delivered via video, live demo, or step-by-step in-app guidance—that show you exactly how to use PyjamaHR’s features. These resources are designed to:

  • Accelerate onboarding for new users and teams

  • Demonstrate key workflows (job posting, candidate management, AI tools, integrations)

  • Reduce setup errors and confusion

  • Enable self-service testing before going public with your recruitment

When to Use:
- Right after signing up (especially for AppSumo or new customers)
- When testing features privately before public job posting
- For team training or onboarding new HR staff
- When evaluating advanced features (e.g., AI Recruiter, internal job posting, integrations)

Integration with Other Features:
- Walkthroughs cover everything from job posting (internal/external), career page setup, AI interviews, to integrations with email and LinkedIn.
- They are often referenced in support conversations and can be accessed via video links, live demo scheduling, or in-app guides.

Business Impact:
- Faster time-to-value for new users
- Fewer support tickets and onboarding calls
- Higher adoption of advanced features (AI Recruiter, internal job posting, integrations)

Step-by-Step Guide: Accessing and Using PyjamaHR Product Walkthroughs

1. Accessing Video Walkthroughs

a. From Support or Onboarding Emails
- Look for links such as:
- YouTube Product Walkthrough
- Google Drive Demo Recording
- These videos cover the full platform, including job posting, candidate management, AI interviews, and more.
- Screenshot callout: Show the email or chat with the video link highlighted.

b. In the PyjamaHR Dashboard
- New users may see a “Quick Guide” or onboarding checklist on the dashboard.
- Follow prompts for a guided tour of core features.
- Screenshot callout: Dashboard with “Quick Guide” highlighted.

2. Booking a Live Product Demo

a. Via Support Chat or Email
- Request a demo directly in chat (“I’d like to book a demo”).
- Provide your preferred time zone and availability.
- Support will send a Google Meet or Zoom link (e.g., https://meet.google.com/vca-bzpw-eox or https://zoom.us/j/98976555881?...).
- Screenshot callout: Example of a chat with demo scheduling.

b. Self-Booking
- Use provided Calendly links (e.g., https://calendly.com/adarsh-pyjamahr/meeting-with-adarsh) to book a slot.
- Enter your email and select a time.
- Screenshot callout: Calendly booking page.

3. Interactive In-App Tours (If Available)

  • Some users may see in-app prompts or tooltips guiding them through setup (e.g., linking email, posting jobs).

  • Follow the on-screen instructions for step-by-step guidance.

  • Note: If you don’t see these, request a walkthrough video or live demo.

4. Testing Features Privately

  • To test job posting and candidate workflows without going public:

    • Use the “Post Job Internally” feature (see internal job posting article).

    • Create a dummy job, share the internal link with yourself, and submit a test application.

    • Explore candidate scoring, AI interviews, and integrations in a safe environment.

  • Screenshot callout: Internal job posting screen.

5. Requesting Advanced Feature Walkthroughs

  • For features like AI Recruiter, ask for a dedicated walkthrough or demo.

  • Support may share pricing and activation steps via email before enabling the feature.

  • Screenshot callout: AI Recruiter activation page.

Advanced Usage & Best Practices

Power User Tips

  • Record Your Live Demo: Ask support to record your demo session for future reference and team training.

  • Test End-to-End: Use internal job posting to simulate the entire candidate journey, including resume submission, AI interviews, and feedback.

  • Integrate Early: Set up email and LinkedIn integrations during your walkthrough to avoid setup delays later.

  • Bookmark Walkthrough Links: Keep video/demo links handy for onboarding new team members.

Optimization Strategies

  • Schedule Team Walkthroughs: Involve all stakeholders in a single session to streamline adoption.

  • Leverage In-App Guides: Use any available tooltips or onboarding checklists to ensure nothing is missed.

  • Request Feature-Specific Demos: If you have a unique use case (e.g., IT mock interviews, proctoring), ask for a tailored walkthrough.

Do’s and Don’ts

Do:
- Use internal posting for safe testing.
- Clarify feature availability with support if you see “not enabled by default” messages.
- Confirm demo times and check your spam/junk folder for invites and recordings.

Don’t:
- Assume all features are enabled by default—some (like AI Recruiter) require activation.
- Skip walkthroughs if you’re new; they save significant setup time.
- Share demo links publicly—use them internally for training.

Troubleshooting & Common Issues

Common Issues

  1. Feature Not Enabled by Default

    • Message: “Note: This feature is not available in your account by default…”

    • Solution: Email [email protected] to request activation.

  2. Demo/Invite Emails Not Received

    • Solution: Check your spam/junk folder. Ask support to resend if needed.

  3. AI Recruiter Activation Confusion

    • Issue: Clicking “AI Recruiter” leads to a signup/upgrade page.

    • Solution: Confirm your plan with support; activation is manual after purchase.

  4. Unclear Where Jobs Are Posted

    • Issue: Confusion between internal posting, website, and job boards.

    • Solution: Internal jobs stay within PyjamaHR; share the link manually if needed.

  5. Account Verification Issues

    • Solution: Request a demo or onboarding call for guided setup.

What If Scenarios

  • What if I want to test the platform without going public?

    • Use internal job posting and test with your own email.

  • What if I miss a scheduled demo?

    • Request the recording or reschedule via support.

  • What if I need a walkthrough for a specific feature?

    • Ask support for a feature-specific demo or video.

Comprehensive FAQ

  1. How do I access a product walkthrough?
    - Via video links from support, in-app Quick Guide, or by booking a live demo.

  2. Can I test features without posting jobs publicly?
    - Yes, use the “Post Job Internally” feature.

  3. Are walkthroughs available for advanced features like AI Recruiter?
    - Yes, request a dedicated demo or video from support.

  4. How do I schedule a live demo?
    - Ask support or use the provided Calendly link.

  5. What if I don’t receive the demo invite or recording?
    - Check your spam/junk folder or request a resend.

  6. Is every feature enabled by default?
    - No, some (like internal job posting, AI Recruiter) require activation—contact support.

  7. Can I integrate email and LinkedIn during the walkthrough?
    - Yes, these are commonly covered in demos.

  8. How do I share the internal job posting link?
    - Copy the link from PyjamaHR and share via email or social media.

  9. Will internal jobs appear on my website or LinkedIn?
    - No, they remain within PyjamaHR unless you share the link manually.

  10. Can I get a walkthrough for my whole team?

    • Yes, request a group demo session.

  11. What if I have a unique use case (e.g., IT mock interviews)?

    • Share your scenario with support for a tailored walkthrough.

  12. How do I activate the AI Recruiter?

    • Confirm your plan with support; activation is manual after purchase.

  13. Where can I find help articles for specific features?

Related Features & Next Steps

Recommended Next Steps:
- Watch the product walkthrough video
- Book a live demo for your team
- Test features using internal job posting
- Explore advanced features with a guided walkthrough

Still have questions?
Contact [email protected] or use the in-app chat to request a personalized walkthrough or troubleshooting session.

Related Help Articles:
- Publishing Job Internally
- AI Recruiter Overview
- Setting Up Integrations (link to be updated)

This article is based on real customer conversations and is designed to address your most common questions and scenarios. If you need further assistance, our support team is ready to help!

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