Executive Summary
PyjamaHR offers comprehensive product walkthroughs and interactive tours to help new and existing users quickly understand, set up, and optimize their recruitment workflows. Whether you’re onboarding for the first time, testing features before going live, or exploring advanced tools like AI Recruiter, our guided demos, video walkthroughs, and live sessions ensure you get the most out of PyjamaHR—without the guesswork.
Detailed Overview
What Are Product Walkthroughs and Interactive Tours in PyjamaHR?
Product walkthroughs and interactive tours are guided experiences—delivered via video, live demo, or step-by-step in-app guidance—that show you exactly how to use PyjamaHR’s features. These resources are designed to:
Accelerate onboarding for new users and teams.
Demonstrate key workflows (job posting, candidate management, AI tools, integrations)
Reduce setup errors and confusion
Enable self-service testing before going public with your recruitment
When to Use:
- Right after signing up
- For team training or onboarding new HR staff (available only for companies with more than 3 users monthly/annually)
Integration with Other Features:
- Walkthroughs cover everything from job posting (internal/external), career page setup, AI interviews, to integrations with email and LinkedIn.
- They are often referenced in support conversations and can be accessed via video links, live demo scheduling, or in-app guides.
Business Impact:
- Faster time-to-value for new users
- Fewer support tickets and onboarding calls
- Higher adoption of advanced features (AI Recruiter, internal job posting, integrations)
Step-by-Step Guide: Accessing and Using PyjamaHR Product Walkthroughs
1. Accessing Video Walkthroughs
a. From Support or Onboarding Emails
- Look for links such as:
- YouTube Product Walkthrough
- Google Drive Demo Recording
- These videos cover the full platform, including job posting, candidate management, AI interviews, and more. (Please note that the tests shown in the video, if, are not available)
b. In the PyjamaHR Dashboard
- New users may see a “Quick Guide” or onboarding checklist on the dashboard.
- Follow prompts for a guided tour of core features.
- Click on the question mark "?" next to your name > Get Demo > Watch the YouTube video for a seamless walkthrough
2. Booking a Live Product Demo
a. Via Support Chat or Email
- Request a demo directly in chat (“I’d like to book a demo”).
- Provide your preferred time zone and availability.
- Support will send a Google Meet link
b. Self-Booking (only available for companies outside India)
- Use provided Calendly links to book a slot.
- Enter your company email and select a time.
5. Requesting Information on Advanced Feature
For features like AI Recruiter, please refer here.
Advanced Usage & Best Practices
Power User Tips
Record Your Live Demo: Ask support to record your demo session for future reference and team training.
Test End-to-End: Use internal job posting to simulate the entire candidate journey, including resume submission, AI interviews, and feedback.
Integrate Early: Set up email and LinkedIn integrations during your walkthrough to avoid setup delays later.
Bookmark Walkthrough Links: Keep video/demo links handy for onboarding new team members.
Optimization Strategies
Schedule Team Walkthroughs: Involve all stakeholders in a single session to streamline adoption.
Leverage In-App Guides: Use any available tooltips or onboarding checklists to ensure nothing is missed.
Do’s and Don’ts
Do:
- Clarify feature availability with support if you see “not enabled by default” messages.
- Confirm demo times and check your spam/junk folder for invites and recordings.
Don’t:
- Assume all features are enabled by default—some (like AI Recruiter) require activation.
- Skip walkthroughs if you’re new; they save significant setup time.
- Share demo links publicly—use them internally for training.
Troubleshooting & Common Issues
Common Issues
Demo/Invite Emails Not Received
Solution: Check your spam/junk folder. Ask support to resend if needed.
AI Recruiter Activation Confusion
Issue: Clicking “AI Recruiter” leads to a signup/upgrade page.
Solution: Confirm your plan with support; activation is manual after purchase.
What If Scenarios
What if I miss a scheduled demo?
Request the recording or reschedule via support.
What if I need a walkthrough for a specific feature?
Ask support for a feature-specific demo or video.
Comprehensive FAQs
How do I access a product walkthrough?
- Via video links from support, in-app Quick Guide, or by booking a live demo.Are walkthroughs available for advanced features like AI Recruiter?
- Yes, request a dedicated video from support.How do I schedule a live demo?
- Ask support or use the provided Calendly link.What if I don’t receive the demo invite or recording?
- Check your spam/junk folder or request a resend.Can I integrate email and LinkedIn during the walkthrough?
- Yes, these are commonly covered in demos.Can I get a walkthrough for my whole team?
Yes, request a group demo session if there are 3 or more users as per your subscription.
How do I activate the AI Recruiter?
Purchase credits from the My Plans section and click on Activate AI in the specific job.
Where can I find help articles for specific features?
Click on the "?" next to "Hi, (your name)" > Help Center
Related Features & Next Steps
AI Recruiter: Learn More About AI Recruiter
Integrations: Email and LinkedIn setup during onboarding
Candidate Workflow: Test end-to-end with internal postings
Team Onboarding: Share walkthrough recordings for internal training
Recommended Next Steps:
- Watch the product walkthrough video
- Book a live demo for your team
- Test features using internal job posting
- Explore advanced features with a guided walkthrough
Still have questions?
Contact [email protected] or use the in-app chat to request a personalized walkthrough or troubleshooting session.
Related Help Articles:
- AI Recruiter Overview
- Setting Up Integrations (link to be updated)
This article is based on real customer conversations and is designed to address your most common questions and scenarios. If you need further assistance, our support team is ready to help!