Executive Summary

PyjamaHR regularly offers beta and early-access programmes for new features such as Boolean Search and the Mobile App. Participating in these programmes allows you to test upcoming capabilities, provide feedback directly to the product team, and get early solutions to your workflow needs. This article explains how to request beta access, what to expect, and best practices for maximizing your experience.

Detailed Overview

Beta and early-access programmes in PyjamaHR are designed to give select customers early hands-on access to new features before they are released to all users. Recent examples include:

Boolean Search in Talent Pool: Early access provided to select users for advanced candidate filtering.
Mobile App: Currently in beta, with limited regional availability and ongoing optimization.

Why join a beta?
- Influence product development with your feedback.
- Solve urgent workflow needs before public release.
- Prepare your team for upcoming changes.

Integration with PyjamaHR:
- Beta features are enabled directly in your existing PyjamaHR account.
- Your feedback is routed to the product and engineering teams for rapid iteration.

Business Impact:
- Early access can resolve bottlenecks (e.g., advanced search, mobile workflows).
- You can shape features to better fit your organization’s needs.

Step-by-Step Guide: How to Join a Beta or Early‑Access Programme

1. Identify Available Betas

Check Announcements: PyjamaHR may announce new betas via email, in-app notifications, or support conversations.
Recent Examples: Boolean Search, Mobile App.

2. Request Access

Contact Support: The most reliable way is to message PyjamaHR Support via chat or email.
- Example message: “Hi, I’d like to join the beta for [feature name], e.g., Boolean Search or Mobile App.”
Provide Details: For faster processing, include:
- Your company name
- Your user email
- The specific feature you want to access

3. Await Confirmation

Support Response: You’ll receive confirmation when beta access is enabled.
- Example from conversation: “We've enabled beta access for the Boolean search for your company. You can now test it out yourself.”
For Mobile App: If not available in your region, support will note your request and update you when it becomes available.

4. Access and Use the Beta Feature

Boolean Search: Appears in your Talent Pool as a new search option.
Mobile App: Download links or access instructions will be provided if/when available for your region.

5. Provide Feedback

Share Inputs: Support may request your feedback to improve the feature.
- Example: “It would be great if you could share your inputs here first, so I can pass them along to the team.”
Report Issues: Share screenshots or screen recordings if you encounter problems.

6. Stay Updated

Ongoing Communication: Support will keep you posted on updates, fixes, and the public release timeline.

Advanced Usage & Best Practices

Be Specific in Feedback: Share detailed scenarios, job IDs, or screen recordings when reporting issues.
Test Thoroughly: Use the beta feature in real workflows (e.g., try Boolean Search on large candidate pools).
Communicate Regularly: If you encounter delays or issues, follow up with support and provide as much context as possible.
Check for Regional Restrictions: For the Mobile App, availability may be limited by country (e.g., not available in Argentina as of now).

Do’s:
- Do provide actionable feedback (e.g., “Boolean Search is not returning expected results for Job ID 141632”).
- Do check your email for beta activation notices.
- Do use the feature as you would in production to uncover real issues.

Don’ts:
- Don’t expect all beta features to be fully stable—report issues promptly.
- Don’t share sensitive data in public forums; use secure support channels.

Troubleshooting & Common Issues

Common Scenarios

Beta Feature Not Visible:
Solution: Hard refresh your browser, log out and back in, or contact support to confirm activation.
Mobile App Not Available in Region:
Solution: Wait for regional rollout; support will notify you when available.
Feature Not Working as Expected:
Solution: Share a screen recording or screenshot with support. Include job IDs or specific steps to reproduce.
No Response After Requesting Access:
Solution: Follow up with support, referencing your previous request and ticket number if available.

Error Messages & Solutions

“App not available for my region” (Mobile App):
The app is in beta and may not be available in all countries yet.
“Only 10 job postings are shown…” (Feature Limitation):
If related to a beta feature, report to support for escalation.

When to Contact Support

If you haven’t received access after confirmation.
If you encounter critical bugs or data issues.
If you need to escalate feedback directly to the product team.

Comprehensive FAQ

1. How do I know if I’m eligible for a beta or early-access programme?
Eligibility is typically based on your use case and company profile. Contact support to express interest.

2. How long does it take to get access after requesting?
Usually within 1-2 business days, but may vary depending on the feature and demand.

3. Is there any cost to join a beta?
No, beta access is provided at no additional cost to existing customers.

4. Can I use beta features on all jobs/candidates?
Yes, once enabled, beta features (like Boolean Search) are available across your account.

5. What if the beta feature causes issues in my workflow?
Report issues immediately to support. You may be able to revert to the previous workflow if needed.

6. Why isn’t the mobile app available in my country?
The mobile app is in beta and being rolled out regionally. Support will notify you when it’s available.

7. How do I provide feedback on a beta feature?
Reply to the support thread or use the feedback channel provided by support.

8. Can I opt out of a beta programme?
Yes, contact support to disable the beta feature if it disrupts your workflow.

9. Will my data be safe during beta testing?
Yes, but as with any beta, report any data issues immediately.

10. How do I get updates on the beta feature’s progress?
Support will keep you informed via email or chat.

11. Can multiple users from my company join the beta?
Yes, typically beta access is granted at the company level.

12. What if I don’t see the new feature after being added to the beta?
Try a hard refresh, log out/in, or contact support.

Talent Pool Management: Beta features like Boolean Search enhance candidate filtering.
Job Posting Integrations: Early access may be available for new integrations.
Mobile App: Watch for regional rollout updates.
Feedback Channels: Use in-app chat or email for direct communication with the product team.

Tip: Always keep your PyjamaHR account details up to date and monitor your email for beta invitations and updates.

By following this guide, you can join PyjamaHR’s beta and early-access programmes confidently, help shape the platform’s future, and resolve your workflow needs ahead of the curve. For any issues or to request access, contact PyjamaHR Support directly.

How to Join Beta or Early‑Access Programmes in PyjamaHR (Including Boolean Search & Mobile App)