Executive Summary
Archiving old jobs in PyjamaHR helps you keep your dashboard organized, improves platform performance, and ensures compliance with data retention policies. This article explains how to archive (close), manage, and export data related to old jobs—including candidate profiles and resumes—based on real customer scenarios and the latest platform workflows.
Detailed Overview
What Does "Archiving" Mean in PyjamaHR?
In PyjamaHR, archiving typically refers to closing a job so it is no longer active or visible in your main workflow. While PyjamaHR does not currently offer a separate "archive" button, closing a job achieves the same result: the job is moved out of your active listings and into a "Closed Jobs" section.
Key Points:
- Closed jobs are not deleted—they are stored for future reference, compliance, and reporting.
- Candidate data (including resumes and application history) remains accessible for closed jobs.
- You can export candidate data and resumes for closed jobs as needed.
Why Archive Old Jobs?
Declutter your dashboard: Keep your active jobs list manageable.
Performance: Large numbers of open jobs can slow down your workflow.
Compliance: Maintain historical records for audits or legal requirements.
Data management: Prepare for offboarding, account closure, or migration to another system.
Integration with Other Features
LinkedIn and Job Boards: Closing a job in PyjamaHR typically unpublishes it from connected job boards. If a job remains visible externally, additional steps may be needed (see Troubleshooting).
Data Export: Closed jobs’ candidate data can be exported for backup or migration.
Step-by-Step Guide: Archiving Old Jobs and Managing Data
Prerequisites
Admin or Recruiter access to your PyjamaHR account.
Jobs you wish to archive must be in your account.
1. Closing (Archiving) a Job
Log in to your PyjamaHR dashboard.
Navigate to the "Jobs" section.
Locate the job you wish to archive.
Click the "Close" button (may appear as "Mark as Closed" or similar).
- Screenshot suggestion: Highlight the "Close" button in the job row.Confirm the closure if prompted.
Result: The job moves to the "Closed Jobs" section.
Note: There is currently no "permanent delete" for jobs—closed jobs remain accessible for compliance and reporting.
2. Accessing Closed Jobs
Go to the "Closed Jobs" tab or filter in your Jobs dashboard.
Review all previously closed (archived) jobs.
3. Exporting Candidate Data and Resumes for Closed Jobs
Option A: Self-Service Export (for individual jobs)
1. Open the closed job.
2. Go to the "Compare Candidates" view.
3. Select all candidates (checkbox at the top).
4. Click the "Download" button (usually top right).
- Screenshot suggestion: Show the "Download" button in the Compare Candidates view.
5. Exported data includes candidate details and links to resumes.
Option B: Request a Data Dump (for bulk or all jobs)
- If you need all candidate data and resumes for multiple jobs or your entire account:
1. Contact PyjamaHR Support via chat or email.
2. Specify if you need data for all jobs, only closed jobs, or a custom selection.
3. Support will provide a secure download link (valid for 5–7 days).
4. Download the ZIP or CSV file using the provided link.
5. Use an extraction tool (e.g., 7-Zip, WinRAR, or The Unarchiver for Mac) to access the files.
Tip: If you need data organized by role/job, request a "rolewise data dump"—note that this may take 2–3 weeks to process.
4. Unpublishing Jobs from External Boards (e.g., LinkedIn)
Closing a job in PyjamaHR usually unpublishes it from job boards.
If a job remains visible on LinkedIn:
Check if it was posted directly on LinkedIn (not via PyjamaHR).
Contact support with the job ID and screenshot for manual removal.
Advanced Usage & Best Practices
Power User Tips
Bulk Close Jobs: For large accounts, request support to bulk-close jobs by date or criteria (e.g., "close all jobs before April 10").
Data Retention: Regularly export data for compliance or backup, especially before account closure or subscription changes.
Custom Data Dumps: For advanced reporting or migration, request data dumps organized by job, role, or candidate status.
Do's and Don'ts
Do:
- Regularly close jobs that are no longer active.
- Export candidate data before deleting or offboarding your account.
- Use the Compare Candidates export for quick access to candidate lists.
Don't:
- Assume closing a job deletes it—data is retained for compliance.
- Rely solely on job closure to remove postings from external boards; always verify.
- Wait until the last day of your subscription to request data exports—processing can take several days.
Troubleshooting & Common Issues
Common Issues
1. Closed jobs still visible on LinkedIn
- Cause: Job may have been posted directly on LinkedIn.
- Solution: Contact support with job ID and screenshot.
2. Unable to open exported ZIP/CSV files
- Cause: Incompatible extraction tool.
- Solution: Use 7-Zip (Windows), WinRAR (Windows), or The Unarchiver (Mac).
3. Data dump includes only resume links, not files
- Current limitation: PyjamaHR exports candidate data with links to resumes, not always the files themselves.
- Solution: Download resumes individually if needed, or request a custom export.
4. Data dump link expired
- Solution: Contact support for a new link (validity is typically 5–7 days).
5. Can't find "Delete" option for jobs
- Current limitation: Jobs can only be closed/archived, not permanently deleted.
Recovery Procedures
Missed data export window: Contact support for a new download link.
Corrupted or empty ZIP file: Try a different extraction tool; if still an issue, request a new export.
When to Contact Support
Need bulk or rolewise data exports.
Issues with data dump files (corruption, missing data).
Jobs not unpublishing from external boards.
Need to close a large number of jobs at once.
Comprehensive FAQ
1. How do I archive (close) a job in PyjamaHR?
Go to the Jobs section, find the job, and click "Close." The job moves to the Closed Jobs section.
2. Can I permanently delete a job from PyjamaHR?
No, jobs can only be closed/archived, not permanently deleted.
3. What happens to candidate data when I close a job?
All candidate data and resumes remain accessible and exportable.
4. How do I export candidate data for a closed job?
Use the Compare Candidates view and click "Download," or request a data dump from support.
5. Can I export all candidate data and resumes for my entire account?
Yes, contact support to request a full data dump.
6. The data dump only includes links to resumes, not the files. How do I get the actual files?
Currently, exports include links. Download files individually or request a custom export.
7. My closed job is still visible on LinkedIn. What should I do?
Check if it was posted directly on LinkedIn. If not, contact support with the job ID.
8. How do I bulk close jobs?
Contact support with your criteria (e.g., "close all jobs before a certain date").
9. How long are data dump links valid?
Typically 5–7 days. Download promptly.
10. I can't open the ZIP file from my data dump. What should I do?
Use 7-Zip, WinRAR, or The Unarchiver. If issues persist, request a new export.
11. Can I organize exported data by job or role?
Yes, request a "rolewise data dump" from support (may take 2–3 weeks).
12. What if I need access to my account after closure to download data?
Support can provide temporary access (typically 48 hours) upon request.
Related Features & Next Steps
Compare Candidates View: For exporting candidate data per job.
Job Board Integrations: Understand how job closure affects external postings.
Data Export & Backup: Regularly export data for compliance and backup.
Account Offboarding: See How to Export All Your Data Before Account Closure.
Recommended Next Steps:
- Review your Closed Jobs section and archive any outdated postings.
- Schedule regular data exports for compliance.
- Contact support for bulk actions or custom data needs.
Still have questions?
Contact PyjamaHR Support via chat or email for personalized assistance with archiving, data export, or account management.
Related Articles:
- How to Export Candidate Data from PyjamaHR
- Managing Job Board Integrations
- Account Closure and Data Retention
This article is based on real customer scenarios and the latest PyjamaHR workflows as of June 2024. For feature updates, always check the Help Center or contact support.