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How to Use Google Meet as the Default Video Provider in PyjamaHR

Updated over 3 weeks ago

Executive Summary

Google Meet is the most requested and widely used video conferencing option among PyjamaHR customers for interviews, support calls, and account verification. This article explains how to set up and use Google Meet as your default video provider in PyjamaHR, ensuring seamless interview scheduling and candidate communication. Learn best practices, avoid common pitfalls, and troubleshoot integration issues—so you can focus on hiring, not tech headaches.


Detailed Overview

What Is the Google Meet Integration in PyjamaHR?

PyjamaHR allows you to schedule interviews and meetings directly from the platform, automatically generating video call links for candidates and team members. By setting Google Meet as your default video provider, every interview invite or support call scheduled through PyjamaHR will include a Google Meet link, streamlining the process for both recruiters and candidates.

When and Why Use Google Meet as Default?
- Universal Access: Candidates and interviewers can join from any device without installing extra software.
- Security: Google Meet links are unique and secure for each meeting.
- Calendar Integration: Links are embedded in Google Calendar invites, reducing confusion.
- Customer Preference: Many customers explicitly request Google Meet over Zoom or other platforms, especially when Zoom is unavailable or not preferred.

Integration with PyjamaHR Features:
- Interview scheduling (including candidate self-scheduling)
- Support and verification calls
- Calendar event creation and notifications

Business Impact:
- Reduces no-shows and confusion by standardizing the video platform
- Improves candidate experience with familiar, easy-to-use technology
- Simplifies internal workflows for recruiters and hiring managers


Step-by-Step Guide: Setting Up and Using Google Meet in PyjamaHR

Prerequisites

  • You must have a Google Workspace or Gmail account.

  • Your PyjamaHR account should have calendar integration enabled (Google Calendar recommended).

  • Admin or recruiter permissions in PyjamaHR.

1. Connect Your Google Account to PyjamaHR

  1. Log in to PyjamaHR.

  2. Navigate to Account Settings > Integrations.

  3. Click Connect next to Google Calendar.

  4. Authorize PyjamaHR to access your Google account (follow the Google authentication prompts).
    - Screenshot: “Connect Google Calendar” button and OAuth pop-up.

2. Set Google Meet as Your Default Video Provider

  1. In Account Settings > Integrations, look for Video Provider Settings.

  2. Select Google Meet from the available options (e.g., Google Meet, Zoom).
    - Screenshot: Dropdown or radio button selection for “Default Video Provider”.

  3. Save your changes.

For Recruiters/Admins:
1. Go to the Jobs or Candidates section.
2. Click Schedule Interview.
3. Fill in the interview details (date, time, participants).
4. Ensure the Video Conferencing option is set to Google Meet (should be auto-selected if set as default).
5. Click Send Invite.
- The candidate and interviewers will receive a calendar invite with a unique Google Meet link.
- Screenshot: Interview scheduling modal with Google Meet selected.

For Candidates:
- Candidates receive an email/calendar invite with a “Join with Google Meet” link.
- No login or software installation required—just click to join.

4. Joining and Managing Google Meet Interviews

  • At the scheduled time, click the Google Meet link from your calendar or email.

  • Admit participants as needed (if you are the organizer).

  • Use Google Meet’s built-in features (screen sharing, chat, recording if enabled by your Google Workspace admin).


Advanced Usage & Best Practices

Power User Tips

  • Multiple Interviewers: Add all interviewers as guests; they’ll receive the same Google Meet link.

  • Custom Meeting Titles: Edit the calendar event title for clarity (e.g., “Technical Interview – John Doe”).

  • Recurring Interviews: For panel or recurring interviews, schedule via Google Calendar and copy the Meet link into PyjamaHR notes if needed.

Optimization Strategies

  • Automated Reminders: Ensure candidates receive reminders with the Google Meet link (PyjamaHR sends these automatically).

  • Time Zone Handling: PyjamaHR auto-adjusts for time zones, but double-check candidate invites for accuracy.

  • Fallback Options: If Google Meet is unavailable, you can manually add a Zoom or other link in the invite notes.

Do’s and Don’ts

Do:
- Always verify your Google account is connected and active.
- Test the Google Meet link before sending to candidates.
- Use company Google accounts for scheduling (not personal accounts).

Don’t:
- Don’t share the same Google Meet link for multiple unrelated interviews (privacy risk).
- Don’t disconnect your Google account without updating PyjamaHR settings.


Troubleshooting & Common Issues

Common Problems and Solutions

1. Google Meet Link Not Appearing in Invites
- Check: Is your Google account connected in PyjamaHR?
- Solution: Reconnect under Account Settings > Integrations.

2. Candidates/Interviewers Can’t Join the Meeting
- Check: Are they using the correct link from the invite?
- Solution: Resend the invite or copy the link directly from the calendar event.

3. “Integration Failing” or “Gmeet Integration Not Working”
- Check: Has your Google account’s permissions changed or expired?
- Solution: Disconnect and reconnect your Google account in PyjamaHR.

4. Team Members Not Showing Up for Google Meet Integration
- Check: Are all team members added to the Google Calendar event?
- Solution: Add missing members manually in the scheduling step.

5. Recording Interviews
- Note: Recording must be started from within Google Meet (if your Google Workspace plan allows it). PyjamaHR does not record interviews directly.

6. Multiple Video Providers Showing
- Solution: Set Google Meet as default to avoid confusion.

When to Contact Support

  • Persistent integration failures after reconnecting Google account

  • Google Meet links not generating despite correct setup

  • Calendar events not syncing or showing incorrect times

  • Account or permissions issues with Google Workspace


Comprehensive FAQ

Q1: Can I use Google Meet if my company uses Gmail, not Google Workspace?
A: Yes, but recording and some advanced features may require Google Workspace.

Q2: What if a candidate prefers Zoom or another platform?
A: You can manually add a Zoom link in the invite notes, but Google Meet will be the default if set.

Q3: How do I add multiple interviewers to a Google Meet invite?
A: Add all interviewers as guests during scheduling; they’ll receive the same link.

Q4: Why is my Google Meet link missing from the calendar invite?
A: Ensure your Google account is connected and Google Meet is set as default in PyjamaHR.

Q5: Can I schedule interviews outside of PyjamaHR and still use Google Meet?
A: Yes, but those meetings won’t sync with PyjamaHR’s candidate tracking.

Q6: How do I change the default video provider back to Zoom?
A: Go to Account Settings > Integrations > Video Provider Settings and select Zoom.

Q7: What happens if my Google account is disconnected?
A: PyjamaHR will not be able to generate Google Meet links until you reconnect.

Q8: Can candidates join Google Meet from mobile devices?
A: Yes, Google Meet works on all major browsers and mobile devices.

Q9: How do I troubleshoot “Gmeet integration is failing” errors?
A: Reconnect your Google account and ensure all permissions are granted.

Q10: Are Google Meet links unique for each interview?
A: Yes, PyjamaHR generates a unique link for every scheduled interview.

Q11: Can I use Google Meet for support or verification calls with PyjamaHR support?
A: Yes, PyjamaHR support often uses Google Meet for live troubleshooting and verification.

Q12: What if my invitees don’t see the meeting link?
A: Double-check the calendar event and resend the invite if needed.


Related Features & Next Steps

  • Calendar Integration: Ensure your Google Calendar is fully synced for automated scheduling.

  • Interview Scheduling: Explore advanced scheduling options, including candidate self-scheduling.

  • Candidate Notifications: Customize email templates to include Google Meet instructions.

  • Team Management: Add all relevant team members to your PyjamaHR account for seamless scheduling.


Still need help?
If you experience persistent issues with Google Meet integration, contact PyjamaHR support via live chat or email. Our team is available to jump on a Google Meet call to resolve your issue in real time.


Keywords: Google Meet, default video provider, interview scheduling, PyjamaHR, Gmeet integration, calendar sync, troubleshooting, candidate experience


Screenshots to Include:
- Account Settings > Integrations page
- Video Provider Settings dropdown
- Interview scheduling modal with Google Meet selected
- Example candidate invite with Google Meet link


This article is designed to answer every major question and scenario raised by real PyjamaHR customers, ensuring you can confidently use Google Meet as your default video provider without needing to contact support.

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