Executive Summary

PyjamaHR offers both a web application and a mobile app to streamline your hiring process. However, the mobile app does not yet offer full feature parity with the web version. This article details the key limitations of the mobile app compared to the web platform, provides actionable workarounds, and helps you maximize productivity while minimizing frustration.

Detailed Overview

What Are the Differences Between the PyjamaHR Mobile App and Web App?

While the PyjamaHR mobile app is designed for quick, on-the-go access to your recruitment pipeline, several advanced features and workflows are currently only available on the web app. Understanding these differences is crucial for planning your hiring activities and ensuring you don’t hit unexpected roadblocks.

When and Why to Use Each Platform

Mobile App: Best for reviewing candidate status, basic communication, and quick updates while away from your desk.
Web App: Required for advanced actions such as job creation/closure, exporting data, managing attachments, and using advanced filters.

Integration with Other Features

Many workflows (e.g., exporting candidate data, adding attachments, managing job posts) require switching to the web app for full functionality.
Some features, like bulk resume downloads and advanced filtering, are only accessible via the web interface.

Business Impact

Productivity: Missing features in the mobile app can slow down processes like feedback submission, job management, and data export.
Data Access: Limited export options on mobile may affect analytics and compliance needs.
Candidate Experience: Delays in feedback or communication due to app limitations can impact your employer brand.

Step-by-Step Guide: What You Can and Cannot Do on Mobile vs Web

1. Job Management

Web App:
- Create new jobs
- Close positions
- Edit job details

Mobile App:
- Limitation: Cannot create or close jobs.
- Workaround: Use the web app on desktop or enable desktop mode in your mobile browser for urgent actions.

Screenshot Callout: Show “Create Job” and “Close Position” buttons on web app.

2. Candidate Data Export and Resume Downloads

Web App:
- Export candidate data at the job level via “Compare Candidates” view
- Download resume links (one by one)
- Access Talent Pool for all candidates

Mobile App:
- Limitation: No export or bulk download options.
- Workaround: Use the web app for exporting data. Bulk resume download is not available on either platform; resumes must be downloaded individually.

Common Mistake: Expecting to export all candidate data or resumes in bulk—this is not supported.

Screenshot Callout: Show “Export” button in Compare Candidates view.

3. Attachments

Web App:
- Add attachments to candidate profiles and jobs

Mobile App:
- Limitation: Cannot add attachments.
- Workaround: Open PyjamaHR in your mobile browser and enable desktop mode to access attachment features.

Use Case: Users needing to upload resumes or documents received on their phone.

4. Feedback Submission

Web App:
- Submit interview feedback

Mobile App:
- Limitation: Cannot submit feedback.
- Workaround: Use the web app (desktop or mobile browser in desktop mode).

Business Impact: Delays in feedback submission can slow down hiring decisions.

5. Advanced Filtering and Screening

Web App:
- Filter candidates by job screening questions
- View and filter by AI interview status

Mobile App:
- Limitation: No advanced filtering or AI interview status filters.
- Roadmap: These features are planned for future updates.

6. Job Posting Integrations

Web App:
- Post jobs to LinkedIn (limited to a single company page)
- Cannot change LinkedIn company page or add multiple accounts

Mobile App:
- Same limitations as web; no additional controls.

Advanced Usage & Best Practices

Switch to Desktop Mode: For urgent actions not supported in the app, open PyjamaHR in your mobile browser and enable desktop mode.
Plan Data Exports: Schedule regular exports from the web app if you need offline access or analytics.
Communicate Internally: Make your team aware of mobile limitations to avoid workflow disruptions.
Feedback Loop: Share your needs with PyjamaHR support—many features are prioritized based on user feedback.

Do’s:
- Use the web app for all advanced actions and data management.
- Regularly check for mobile app updates as new features are rolled out.

Don’ts:
- Don’t assume all web features are available on mobile.
- Don’t wait until the last minute to export data or close jobs if you’re away from your computer.

Troubleshooting & Common Issues

Issue	Solution
Can’t create or close jobs on mobile	Use the web app or desktop mode in mobile browser
Can’t add attachments on mobile	Use web app or desktop mode in mobile browser
Can’t export all candidate data or resumes	Only export at job level via web app; bulk resume download not supported
Can’t submit feedback on mobile	Use web app; feature not yet available on mobile
Can’t filter by screening questions or AI status on mobile	Use web app; feature in roadmap for mobile
Need to post jobs to a different LinkedIn page	Not supported; only one company page can be linked

When to Contact Support:
- If you encounter errors not listed here
- For feature requests or urgent workflow blockers

Comprehensive FAQ

1. Can I create or close jobs from the mobile app?
No. Job creation and closure are only available on the web app.

2. How do I export all candidate data or resumes?
You can export candidate data at the job level from the web app using the Compare Candidates view. Bulk resume download is not supported; resumes must be downloaded individually.

3. Can I add attachments from my phone?
Not in the mobile app. Use the web app or open PyjamaHR in your mobile browser with desktop mode enabled.

4. How do I submit interview feedback on mobile?
Feedback submission is not available in the mobile app. Use the web app.

5. Can I filter candidates by screening questions or AI interview status on mobile?
No, these filters are only available on the web app. They are planned for future mobile updates.

6. Can I post jobs to multiple LinkedIn company pages?
No, jobs are posted only to the linked company page.

7. Is there a way to bulk download all resumes?
No, you must download resumes individually from the exported Excel sheet.

8. Can I access my entire candidate database and export it?
You can view all candidates in the Talent Pool, but export is only available at the job level.

9. Are there any workarounds for missing mobile features?
Yes, use the web app in desktop mode on your mobile browser for urgent tasks.

10. How do I request a new feature?
Contact PyjamaHR support or share feedback via the web app.

Compare Candidates View: For exporting candidate data (web only)
Talent Pool: View all candidates across jobs
Mass Actions: Send bulk emails (web only)
API Access: For advanced integrations (contact support)
Help Center Articles:
- How to export candidate data using Comparison View
- Using Mass Actions in PyjamaHR

Recommended Setup:
- Use the web app for all advanced workflows and data management.
- Train your team on mobile app limitations to avoid workflow interruptions.
- Regularly check for updates and new feature releases.

Summary Table: Feature Availability

Feature	Web App	Mobile App	Workaround/Notes
Create/Close Jobs	Yes	No	Use web app or desktop mode in browser
Export Candidate Data	Yes	No	Web app only, job-level export
Bulk Resume Download	No	No	Not supported
Add Attachments	Yes	No	Web app or desktop mode in browser
Submit Feedback	Yes	No	Web app only
Advanced Filtering (Screening/AI)	Yes	No	Web app only, roadmap for mobile
Post to Multiple LinkedIn Pages	No	No	Only one company page supported

Still have questions?
Contact PyjamaHR Support or check our Help Center for the latest updates and feature announcements.

PyjamaHR Mobile App vs Web App: Complete Guide to Feature Limitations, Workarounds, and Best Practices