Executive Summary

Uploading resumes directly from your phone storage or cloud drives (like Google Drive or Dropbox) into PyjamaHR streamlines candidate sourcing, especially for recruiters on the go. This guide covers everything you need to know to upload resumes efficiently, avoid common pitfalls, and ensure candidate data is parsed correctly—whether you’re using a desktop, mobile browser, or requesting bulk uploads.

Detailed Overview

PyjamaHR allows users to upload candidate resumes in various formats (PDF, DOC, DOCX) directly into jobs or the talent pool. This can be done from local device storage (including your phone) or from cloud drives. Uploaded resumes are parsed to extract key candidate details, saving you time and reducing manual data entry. This feature is crucial for recruiters who receive resumes via email, WhatsApp, or other mobile apps and want to quickly add candidates to their pipeline.

Key Use Cases:
- Uploading resumes received on your phone via email or messaging apps.
- Importing batches of resumes stored in Google Drive or Dropbox.
- Adding candidates to specific jobs or the general talent pool.
- Enabling remote and mobile-first recruiting workflows.

Integration Points:
- Resume parsing auto-fills candidate details.
- Uploaded candidates appear in the "Sourced" stage for easy management.
- Bulk upload options for large-scale imports (with support assistance).

Step-by-Step Guide: Uploading Resumes from Phone Storage or Cloud Drives

Prerequisites & Requirements

Supported File Types: PDF, DOC, DOCX (ensure files are not password-protected or corrupted).
Access: You must be assigned to the job or have permission to add candidates to the talent pool.
Mobile App Limitation: As of now, uploading attachments is not supported in the PyjamaHR mobile app. Use a mobile browser in desktop mode for full functionality.

A. Uploading from Phone Storage (Mobile Browser)

Open PyjamaHR in Your Mobile Browser
- Use Chrome or Safari.
- Enable "Desktop Site" or "Request Desktop Version" for full features (see screenshot callout).
Navigate to the Desired Job or Talent Pool
- Go to "Jobs" > Select the job > "Add Candidate"
- Or, go to "Talent Pool" > "Add Candidate"
Tap 'Upload Resume'
- Tap the "Upload Resume" or "Add Resume" button.
- Your phone will prompt you to select a file.
Choose 'Files' or 'Browse'
- Select "Files" or "Browse" to open your phone’s file picker.
- Navigate to the folder where your resume is saved (e.g., Downloads, WhatsApp, Email attachments).
Select the Resume File
- Tap the desired file (PDF, DOC, or DOCX).
- Confirm upload.
Review Parsed Details
- PyjamaHR will auto-extract candidate details.
- Check for accuracy, especially email and phone fields.
Click 'Add to Job' or 'Save'
- The candidate will appear in the "Sourced" stage.

Screenshot Callouts:
- Where to enable "Desktop Site" in Chrome/Safari.
- "Upload Resume" button location in job/talent pool view.
- File picker interface on mobile.

B. Uploading from Cloud Drives (Google Drive, Dropbox, etc.)

Follow Steps 1-3 Above
Choose 'Files' or 'Browse'
- In your phone’s file picker, select "Google Drive," "Dropbox," or another cloud provider.
Navigate to the Resume File
- Browse to the folder containing the resume.
Select and Upload
- Tap the file to upload.
- Wait for the upload and parsing to complete.
Review and Save
- As above, verify parsed details and save.

Note: For bulk uploads from Google Drive, see "Advanced Usage" below.

C. Uploading from Desktop (for Reference)

The process is similar: Click "Upload Resume," select files from your computer or connected cloud drive, and proceed.

Advanced Usage & Best Practices

Power User Tips

Batch Uploads: You can upload up to 50 resumes at a time. For larger volumes (thousands of resumes), contact PyjamaHR support for a managed import (resumes must be in a single Google Drive folder).
Resume Parsing: Ensure resumes have clear, properly formatted email addresses. The parser uses email as a unique identifier.
File Format: If you encounter errors with .doc files, convert them to .docx or PDF for better compatibility.
Cloud Drive Links: For support-assisted bulk imports, share a Google Drive link with all resumes in one folder.

Do’s and Don’ts

Do:
- Double-check that each resume includes a valid email address.
- Use the latest version of your mobile browser.
- Convert files to supported formats if upload fails.
- Use desktop mode on mobile browsers for full functionality.

Don’t:
- Don’t try to upload from the mobile app (not supported yet).
- Don’t upload password-protected or corrupted files.
- Don’t use unsupported file types (.rtf, .pages, etc.).

Troubleshooting & Common Issues

Common Error Messages & Solutions

Issue/Error	Solution
Upload Failed	Check file format (use PDF/DOCX), ensure file is not corrupted. Try re-uploading.
Resume Parsing Stuck	Wait a few minutes; large files may take longer. Refresh the page.
No Email Detected	Edit the resume to include a properly formatted email address.
Add to Job Button Not Clickable	Wait for all resumes to finish uploading and parsing.
File Not Found in Picker	Ensure the file is downloaded to your device or accessible in your cloud drive.
Mobile App Upload Not Available	Use a mobile browser in desktop mode as a workaround.
Bulk Upload Limit Exceeded	Upload in batches of 50, or contact support for larger imports.
File Extension Not Supported	Convert .doc to .docx or PDF.

What If Scenarios

Resume not appearing after upload: Refresh the page and check the "Sourced" stage. If still missing, retry upload or contact support.
Upload takes too long: Large files or slow internet can delay uploads. Try a smaller batch or a faster connection.
Cloud drive file not selectable: Ensure your browser and OS permissions allow access to cloud storage.

When to Contact Support

Persistent upload failures after following the above steps.
Need to import more than 50 resumes at once.
Issues with resume parsing not extracting details correctly.
Problems accessing files from cloud drives.

Comprehensive FAQ

1. Can I upload resumes directly from my phone?
Yes, but only via a mobile browser in desktop mode—not the PyjamaHR mobile app.

2. Which file formats are supported?
PDF, DOC, and DOCX. For best results, use PDF or DOCX.

3. How many resumes can I upload at once?
Up to 50 per batch. For larger imports, contact support.

4. Can I upload resumes from Google Drive or Dropbox?
Yes, select your cloud drive in the file picker when uploading.

5. Why is the 'Add to Job' button not clickable?
Wait for all resumes to finish uploading and parsing. The button activates only when uploads are complete.

6. What if the resume parser doesn’t extract details?
Ensure the resume includes a valid, clearly formatted email address. Try converting the file to PDF or DOCX.

7. Can I upload resumes to the talent pool instead of a specific job?
Yes, use the "Talent Pool" section and follow the same upload steps.

8. Why can’t I upload from the mobile app?
The mobile app currently does not support attachments. Use a mobile browser in desktop mode as a workaround.

9. What if my resumes are in another ATS?
Export them to a Google Drive folder and share the link with PyjamaHR support for assisted migration.

10. What if my upload is stuck or fails repeatedly?
Check file format and internet connection. If the issue persists, contact support with a screenshot or screen recording.

11. Can I upload resumes without being assigned to a job?
You need to be assigned to a job or have talent pool access. Contact your super admin if you lack permissions.

12. How do I ensure the parser extracts all candidate details?
Use resumes with clear formatting, especially for email and phone fields.

Bulk Import via Excel/CSV: For structured data imports, see Import Candidates via Excel.
Resume Parsing: Learn more about how PyjamaHR extracts candidate details automatically.
Talent Pool Management: Organize candidates outside of specific jobs for future opportunities.
Assisted Data Migration: For large-scale imports or migration from another ATS, contact support.

Recommended Next Steps:
- Review your resume files for formatting and completeness before uploading.
- If you frequently upload from your phone, bookmark PyjamaHR in your mobile browser and enable desktop mode.
- For bulk imports, organize resumes in a single Google Drive folder and reach out to support for assistance.

Summary Table: Key Takeaways

Scenario	Solution/Pathway
Upload from phone storage	Use mobile browser in desktop mode, follow upload steps
Upload from Google Drive	Select Google Drive in file picker, upload as above
Bulk upload (>50 resumes)	Contact support, provide Google Drive folder link
Mobile app upload	Not supported—use browser workaround
Resume parsing issues	Ensure valid email, use PDF/DOCX, re-upload

Still have questions?
If you’ve followed all steps and still face issues, please contact PyjamaHR support with a detailed description, screenshots, or a screen recording for faster resolution.

This article is based on real customer scenarios and is designed to address your needs before you even have to ask. For further assistance, our support team is always ready to help!

How to Upload Resumes from Phone Storage or Cloud Drives in PyjamaHR