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Reviewing Candidate Profiles on the Go in PyjamaHR: Mobile App and Browser Solutions

Updated this week

Executive Summary

PyjamaHR empowers hiring teams to review candidate profiles anytime, anywhere—crucial for fast-paced interview cycles and distributed teams. While the mobile app currently allows you to view candidate details on the go, submitting interview feedback is only supported via the web browser. This article covers best practices, current limitations, and actionable workarounds to ensure you never miss a beat in your hiring process, even when away from your desk.


Detailed Overview

What Does "Reviewing Candidate Profiles on the Go" Mean?

In PyjamaHR, reviewing candidate profiles on the go refers to accessing candidate information, resumes, and interview details using your mobile device—either through the PyjamaHR mobile app or a mobile web browser. This flexibility is essential for interviewers and hiring managers who need to stay productive while traveling, working remotely, or moving between meetings.

Key Use Cases

  • Interviewers needing to check candidate details before or after interviews while away from their computers.

  • Hiring managers reviewing candidate pipelines during commutes or business travel.

  • Team members accessing candidate resumes and notes during in-person interview panels.

Integration with Other PyjamaHR Features

  • Candidate Pipeline: View candidate stages and progress.

  • Interview Scheduling: Check upcoming interviews and candidate details.

  • Feedback Submission: (Currently web-only on mobile; see below for workarounds.)

Business Impact

  • Faster decision-making: No delays waiting to return to a desktop.

  • Improved interviewer experience: Interviewers can prepare and review on the move.

  • Reduced bottlenecks: Keeps hiring processes moving, even outside office hours.


Step-by-Step Guide: Reviewing Candidate Profiles on Mobile

Prerequisites

  • Active PyjamaHR account with appropriate permissions.

  • Access to the PyjamaHR mobile app (iOS/Android) or a mobile web browser.

Pathway 1: Using the PyjamaHR Mobile App

  1. Open the PyjamaHR App
    - Download from the App Store (iOS) or Google Play (Android) if not already installed.

  2. Log In
    - Enter your credentials as you would on desktop.

  3. Navigate to the ‘Candidates’ Tab
    - Tap the menu and select “Candidates.”

  4. Select a Candidate Profile
    - Browse or search for the candidate.
    - Tap to open their profile.

  5. Review Candidate Details
    - View resume, application info, interview schedule, and notes.
    - [Screenshot suggestion: Candidate profile overview screen]

  6. (Limitation) Feedback Submission
    - Currently NOT supported in the mobile app.
    - See workaround below.

Pathway 2: Using a Mobile Web Browser

  1. Open Your Mobile Browser
    - Chrome, Safari, or any modern browser.

  2. Log In
    - Use your PyjamaHR credentials.

  3. Navigate to ‘Candidates’
    - Use the mobile-optimized web interface.

  4. Select and Review Candidate Profile
    - As above, view all candidate details.

  5. Submit Feedback
    - Tap on the “Submit Feedback” button after your interview.
    - Fill out the feedback form and submit.
    - [Screenshot suggestion: Feedback submission form on mobile browser]

Important:

  • Feedback submission is only available via the mobile web browser, not the app.

  • For the best experience, use landscape mode or zoom in as needed.


Advanced Usage & Best Practices

  • Bookmark the PyjamaHR Web App on Your Mobile Home Screen:
    For one-tap access, add https://app.pyjamahr.com to your home screen.

  • Prepare Before Interviews:
    Review candidate profiles in the app before entering interviews, then use the browser to submit feedback immediately after.

  • Offline Access:
    The mobile app allows you to view previously loaded candidate details even with spotty connectivity (limited to cached data).

  • Security Tip:
    Always log out of shared devices and use device-level security (PIN, biometrics).

Do’s and Don’ts

  • Do: Use the mobile browser for feedback submission.

  • Don’t: Expect to submit feedback via the mobile app (feature not yet available).

  • Do: Share feedback with PyjamaHR if mobile app feedback is a critical need for your team.


Troubleshooting & Common Issues

Issue: “I can’t submit feedback in the mobile app.”

Solution:
This is a known limitation. Use your mobile browser to log into the PyjamaHR web app and submit feedback there.

Issue: “The mobile web interface is hard to use.”

Solution:
- Try rotating your device to landscape mode.
- Zoom in on form fields as needed.
- If persistent, use a tablet or desktop for feedback submission.

Issue: “I forgot my password while on the go.”

Solution:
Use the “Forgot Password” link on the mobile browser login page.

Issue: “Candidate details are missing in the app.”

Solution:
Ensure you have a stable internet connection. If the issue persists, refresh the app or log out and back in.

When to Contact Support

  • If you encounter errors accessing the web app on mobile.

  • If candidate data is not loading in either the app or browser.

  • For urgent feature requests (e.g., mobile app feedback submission).


Comprehensive FAQ

1. Can I submit interview feedback using the PyjamaHR mobile app?
No, feedback submission is not currently supported in the mobile app. Use the mobile web browser as a workaround.

2. Why is mobile feedback submission important?
Many interviewers need to submit feedback immediately after interviews, often while away from their desks. This reduces delays and improves hiring velocity.

3. Is there a plan to add feedback submission to the mobile app?
This feature request has been shared with the PyjamaHR product team and is under consideration for future updates.

4. What’s the best way to access candidate profiles on the go?
Use the PyjamaHR mobile app for quick review. For full functionality (including feedback), use the mobile web browser.

5. Can I view resumes and interview notes in the mobile app?
Yes, all candidate details, resumes, and notes are accessible in the app.

6. What if I only have access to the app and not the browser?
You can review candidate details but must wait to submit feedback until you have browser access.

7. Does the mobile app work offline?
You can view previously loaded candidate data, but new data and feedback submission require an internet connection.

8. How do I ensure data security on mobile?
Always log out after use and enable device-level security.

9. Can I schedule interviews on the go?
Scheduling is supported in the web app; check the mobile app for current capabilities.

10. What should I do if I encounter issues on mobile?
Refer to the troubleshooting section above or contact PyjamaHR support.


Related Features & Next Steps

  • Interview Scheduling: Coordinate interviews and access candidate details on the go.

  • Feedback Reminders: Set up reminders to ensure feedback is submitted promptly (web only).

  • Team Collaboration: Use notes and tags to keep your team aligned.


Summary:
While the PyjamaHR mobile app is ideal for reviewing candidate profiles on the go, feedback submission currently requires using the mobile web browser. By following the steps and best practices outlined above, your team can stay productive and keep your hiring process moving—anytime, anywhere. For feature requests or persistent issues, reach out to PyjamaHR support.

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