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How to Update the PyjamaHR Chrome Extension to the Latest Version: Step-by-Step Guide, Troubleshooting, and Best Practices

Updated over 3 weeks ago

Executive Summary

The PyjamaHR Chrome Extension streamlines candidate sourcing from platforms like LinkedIn and Naukri directly into your PyjamaHR ATS. Keeping your extension updated ensures you have access to the latest features, bug fixes, and compatibility improvements. This article provides a comprehensive, actionable guide to updating the extension, resolving common issues, and maximizing its value for your recruitment workflow.

Detailed Overview

The PyjamaHR Chrome Extension allows recruiters to import candidate profiles from job boards and professional networks (such as LinkedIn and Naukri) directly into their PyjamaHR account. Regular updates to the extension deliver new capabilities (like importing from public LinkedIn profiles), fix bugs, and maintain compatibility with third-party site changes.

Why keep the extension updated?
- Access new features: For example, recent updates enable importing from public LinkedIn profiles.
- Fix known issues: Updates resolve errors like missing import buttons or extension not appearing in the Chrome Web Store.
- Maintain compatibility: Job boards and LinkedIn frequently change their interfaces, requiring extension updates.
- Security: Updates often include important security patches.

Integration with PyjamaHR:
- Imported candidates appear directly in your PyjamaHR jobs pipeline.
- The extension works alongside manual CV uploads and bulk resume parsing.

Business Impact:
- Faster, more reliable candidate sourcing.
- Reduced manual data entry and errors.
- Improved recruiter productivity and candidate pipeline quality.

Step-by-Step Guide: Updating the PyjamaHR Chrome Extension

Prerequisites

  • Google Chrome browser (latest version recommended).

  • Existing PyjamaHR account.

  • (Optional) Admin rights on your computer for extension installation.

1. Check Extension Status

A. Is the extension already installed?
- Click the puzzle piece icon (Extensions) in Chrome’s top-right corner.
- Look for “PyjamaHR Import Candidate” in the list.

B. Not installed or missing?
- Go to the Chrome Web Store.
- Search for “PyjamaHR Import Candidate”.

Note: If you cannot find the extension, it may be temporarily unavailable due to ongoing updates (as reported in multiple customer conversations). See Troubleshooting below.

2. Update the Extension (If Already Installed)

Chrome usually updates extensions automatically, but you can force an update:

  1. In Chrome, go to chrome://extensions/

  2. Enable “Developer mode” (toggle in the top right).

  3. Click the “Update” button at the top of the page.

  4. Wait for the update to complete. You’ll see a brief notification if the extension was updated.

Screenshot callout: Show the “Update” button in the Chrome Extensions page.

3. Install the Latest Version (If Not Installed)

  1. Visit the PyjamaHR Chrome Extension page (if available).

  2. Click “Add to Chrome”.

  3. Confirm by clicking “Add extension” in the popup.

  4. The extension icon should appear in your Chrome toolbar.

Screenshot callout: Show the “Add to Chrome” button and confirmation popup.

4. Verify the Extension is Up to Date

  • Click the extension icon and check for the latest features (e.g., ability to import from public LinkedIn profiles).

  • If you’re unsure, repeat the manual update steps above.

5. Log In and Test the Extension

  • Click the PyjamaHR extension icon.

  • Log in with your PyjamaHR credentials if prompted.

  • Navigate to a supported site (e.g., LinkedIn public profile, Naukri candidate list).

  • Look for the “Add to PyjamaHR” or “Import Candidate” button.

Screenshot callout: Show the extension UI on a LinkedIn public profile.

Advanced Usage & Best Practices

Power User Tips

  • Staged Rollouts: New features may be released gradually. If you don’t see a new feature immediately, it may be part of a staged rollout (see customer conversations about AppSumo and premium users).

  • Public Profile Import: The extension works best on public LinkedIn profiles where candidate email is visible. If the email is missing, import may fail.

  • Bulk Import: For large candidate lists, use the extension’s bulk import where available, or supplement with manual CV uploads in PyjamaHR.

Do’s and Don’ts

Do:
- Regularly check for extension updates, especially after major LinkedIn or Naukri UI changes.
- Use the extension on supported pages (public LinkedIn profiles, Naukri candidate lists).
- Report persistent issues with screenshots or screen recordings to support.

Don’t:
- Expect the extension to work on private LinkedIn profiles or where candidate contact info is hidden.
- Attempt to use the extension during known update periods (as communicated by PyjamaHR support).

Troubleshooting & Common Issues

1. Extension Not Found in Chrome Web Store

Possible Causes:
- Extension is being revamped or temporarily unpublished (as per multiple customer reports).

Solution:
- Wait for PyjamaHR’s update notification.
- Contact support for ETA if urgent.

2. Extension Not Updating Automatically

Solution:
- Use the manual update process via chrome://extensions/ (see step-by-step guide above).

3. “Add to PyjamaHR” Button Missing on LinkedIn/Naukri

Possible Causes:
- Outdated extension version.
- Extension not compatible with current site layout.
- Candidate profile lacks required email address.

Solution:
- Update the extension.
- Refresh the page or restart Chrome.
- Ensure you’re on a public profile with visible email.
- If issue persists, send a screen recording to support.

4. Import Fails or Shows Error

Possible Causes:
- Candidate profile missing email (email is required as a unique identifier).
- Temporary backend or site integration issue.

Solution:
- Try importing a different candidate with visible email.
- Wait and retry after some time.
- Contact support with error details and screenshots.

5. Extension Not Working for AppSumo Users

Explanation:
- Some new features are rolled out in stages and may not be immediately available to AppSumo customers.

Solution:
- Wait for staged rollout completion.
- Contact support for updates on your eligibility.

6. Extension Not Working After Update

Solution:
- Clear browser cache.
- Remove and reinstall the extension.
- Restart Chrome.
- Contact support if the issue persists.

Comprehensive FAQ

Q1: Why can’t I find the PyjamaHR Chrome Extension in the Web Store?
A: The extension may be temporarily unavailable due to ongoing updates or revamps. PyjamaHR communicates availability via support and help center updates.

Q2: How do I force an update of the extension?
A: Go to chrome://extensions/, enable Developer mode, and click “Update”.

Q3: The “Add to PyjamaHR” button isn’t showing on LinkedIn. What should I do?
A: Ensure you’re on a public profile with a visible email address and that your extension is up to date.

Q4: I’m an AppSumo user. Why don’t I have the latest features?
A: New features are rolled out in stages. AppSumo users may receive access after premium users.

Q5: Import from Naukri isn’t working. Is this related to the extension?
A: Yes, if Naukri changes their site, the extension may need an update. PyjamaHR monitors and updates compatibility as needed.

Q6: I see an error when trying to import a candidate. What does it mean?
A: Most often, it means the candidate profile lacks a required email address.

Q7: How do I know if I have the latest version?
A: Use the manual update process or check for new features (e.g., public LinkedIn profile import).

Q8: Can I use the extension on private LinkedIn profiles?
A: No, it only works on public profiles with visible contact information.

Q9: What should I do if the extension stops working after an update?
A: Remove and reinstall the extension, clear your browser cache, and restart Chrome.

Q10: Who do I contact if I still have issues?
A: Reach out to PyjamaHR support with detailed screenshots or screen recordings.

Related Features & Next Steps

  • Manual CV Upload: Use PyjamaHR’s bulk resume upload if the extension is unavailable.

  • Candidate Pipeline Management: Imported candidates appear in your job pipeline for further action.

  • Integration with LinkedIn Recruiter: Separate from the Chrome extension; contact support for setup.

  • Resume Parsing: For bulk candidate imports outside of Chrome extension workflows.

Recommended Articles:
- Using the PyjamaHR Chrome Extension
- Troubleshooting Candidate Import Issues
- Bulk Resume Upload in PyjamaHR

Still need help?
If you’ve followed all steps and still face issues, please contact PyjamaHR support with detailed information, including browser version, extension version, screenshots, and a description of the issue.

Keywords: update PyjamaHR Chrome extension, extension not working, add to PyjamaHR missing, Chrome extension update, import candidates LinkedIn, Naukri import, extension troubleshooting, AppSumo extension access

This article is based on real customer conversations and is updated regularly to reflect the latest PyjamaHR extension updates and best practices.

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