Executive Summary
Recruiter productivity and workload reports in PyjamaHR empower HR leaders and recruitment teams to measure, analyze, and optimize recruiter performance across jobs, departments, and time periods. These reports provide actionable insights into recruiter activities—such as interviews scheduled, candidates moved through stages, and feedback submitted—helping organizations drive accountability, improve hiring efficiency, and report progress to management.
Detailed Overview
What Are Recruiter Productivity and Workload Reports?
Recruiter productivity and workload reports are specialized analytics tools within PyjamaHR that track and visualize the activities and outcomes of recruiters. These reports answer critical questions such as:
How many candidates did each recruiter process this week?
How many interviews were scheduled, completed, or cancelled?
What is the average time taken to move candidates through each stage?
Which recruiters are contributing most to the hiring pipeline?
Key Use Cases:
- Weekly/monthly reporting to management
- Identifying bottlenecks or underperformance
- Recognizing top-performing recruiters
- Auditing hiring process compliance
Integration with Other PyjamaHR Features
Reports Tab: Central hub for all analytics, including productivity, pipeline, and source reports.
Pipeline Analysis Report: Complements productivity reports by showing candidate movement between stages.
User Access Controls: Only users with recruiter access and who are assigned to jobs are included in productivity reports.
Email/Calendar Integration: Ensures interview scheduling data is captured accurately.
Business Impact
Transparency: Clear visibility into recruiter contributions and workload.
Efficiency: Pinpoint process delays and optimize team allocation.
Accountability: Data-driven performance reviews and recognition.
Strategic Planning: Inform hiring forecasts and resource planning.
Step-by-Step Guide: Accessing and Using Recruiter Productivity Reports
Prerequisites
Recruiter Access: Only users with recruiter access and who are assigned to the relevant jobs will appear in productivity reports.
Job Assignment: Ensure recruiters are added to the jobs they are working on.
Email/Calendar Integration: For accurate interview data, ensure integration is active (admin approval may be required).
How to Access Recruiter Productivity Reports
Log in to PyjamaHR.
Navigate to the Reports Tab
- Located in the main navigation bar.
- [Screenshot: Reports Tab highlighted]Select ‘Productivity’ Report
- Under the Reports tab, choose ‘Productivity’.
- [Screenshot: Productivity report option]Filter the Report
- Client: Select the client (if applicable).
- Department: Choose the relevant department.
- Job: Select a specific job or ‘All Jobs’ for an overview.
- Time Period: Pick the desired date range (e.g., this week, last month).
- [Screenshot: Filter options]View Recruiter Data
- The report displays recruiter-wise metrics such as:Number of interviews scheduled
Candidates moved through stages
Feedback submitted
Average time to reject candidates
Only recruiters with access and job assignment are shown.
Download or Export
- Use the download/export button (if available) to save the report for sharing or further analysis.
- [Screenshot: Download/export button]
For Custom or Advanced Reports
If you need a custom report (e.g., interviews scheduled vs. cancelled), contact support with your requirements. Some customizations may incur a one-time fee.
Advanced Usage & Best Practices
Power User Tips
Filter by Time Interval: Use date filters to generate daily, weekly, or monthly productivity snapshots.
Combine with Pipeline Analysis: Use both reports to understand not just recruiter activity, but also candidate flow and bottlenecks.
Assign Recruiters to Jobs: Ensure all recruiters are properly assigned to jobs; otherwise, their activity won’t be tracked.
Regularly Check Integrations: If interview data is missing, verify that email/calendar integrations are active and authorized.
Optimization Strategies
Review Regularly: Schedule weekly reviews to catch issues early.
Share with Management: Export and share reports for transparency.
Feedback Loop: Use report insights to coach recruiters and improve processes.
Do’s and Don’ts
Do:
- Assign recruiters to every job they work on.
- Use filters to drill down by job, department, or time.
- Contact support for custom report needs.
Don’t:
- Expect interviewer-only users to appear in recruiter productivity reports.
- Ignore integration errors—missing data often traces back to disconnected email/calendar accounts.
- Assume all activity is captured if recruiters aren’t assigned to jobs.
Troubleshooting & Common Issues
Common Problems and Solutions
1. Report Shows Zero or Missing Data
- Possible Causes:
- Recruiter not assigned to the job.
- User does not have recruiter access.
- Email/calendar integration is disconnected.
- Solution:
- Check job assignments and user roles.
- Reconnect integrations (may require admin approval).
- Contact support if the issue persists.
2. Data Not Updating for This Week
- Possible Causes:
- Integration issues.
- Ongoing platform updates or report revamp.
- Solution:
- Confirm integration status.
- Check for platform announcements regarding report updates.
3. Can’t See Productivity for All Recruiters
- Possible Causes:
- Only recruiters with access and job assignment are shown.
- Interviewers or admins without recruiter access will not appear.
- Solution:
- Review user roles and assignments.
4. Error: “Need Admin Approval” for Integration
- Solution:
- Contact your PyjamaHR admin to approve the integration.
5. Reports Not Working or Showing Incorrect Numbers
- Solution:
- Take a screenshot and contact support with details.
- Check for ongoing maintenance or feature revamps.
Comprehensive FAQ
1. Why don’t I see all recruiters in the productivity report?
Only users with recruiter access who are assigned to the job will appear.
2. How do I generate a recruiter-wise report for all jobs?
Go to Reports > Productivity, select ‘All Jobs’, and filter by recruiter.
3. Can I see how many resumes each recruiter uploaded?
Currently, productivity reports focus on interviews and candidate movement. For resume uploads, contact support for a custom report.
4. How do I track interviews scheduled vs. cancelled?
This is not available as a standard report. Contact support for a custom solution.
5. Why is my report showing zero for all metrics?
Check recruiter assignments, user roles, and integration status.
6. Can I filter productivity reports by client or department?
Yes, use the filter options at the top of the report.
7. What if my integration is disconnected?
Reconnect via the integration settings or contact your admin for approval.
8. Can I download or export the productivity report?
Yes, use the download/export button in the report view.
9. Why do I see only one job’s data?
Ensure you have selected ‘All Jobs’ or the correct job in the filter.
10. How do I get a glossary of all report fields?
Contact support for a field-wise glossary or refer to the Pipeline Analysis Report for detailed stage movement.
11. Can I manage hiring teams client-wise?
Currently, this is not supported.
12. What if I need more detailed analytics?
Share your requirements with support for a custom report (may incur a fee).
Related Features & Next Steps
Pipeline Analysis Report: For detailed candidate stage movement.
Candidate Source Report: To analyze where candidates are coming from.
Integration Settings: Ensure email/calendar integrations are active for full data capture.
User Management: Assign recruiter roles and job assignments accurately.
Recommended Next Steps:
- Review your current recruiter assignments and integrations.
- Schedule regular report reviews with your team.
- Explore custom reporting options for advanced needs.
- Read related articles:
- How to Use the Pipeline Analysis Report
- Managing User Roles and Access in PyjamaHR
- Setting Up Email and Calendar Integrations
Still have questions?
Contact PyjamaHR Support with screenshots and details for personalized assistance.
This article is based on real customer conversations and is designed to address the most common issues, questions, and scenarios related to recruiter productivity and workload reports in PyjamaHR.