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Multi‑Language Support in PyjamaHR: Current Capabilities, Limitations, and Best Practices

Updated over 3 weeks ago

Executive Summary

PyjamaHR customers frequently ask about creating job postings and conducting AI-powered interviews in languages other than English, especially French. As of now, PyjamaHR does not support multi-language job postings or AI interview features in languages other than English. This article explains the current state of multi-language support, common customer questions, what happens if you attempt to use unsupported languages, and best practices for maximizing your hiring workflow with PyjamaHR.

Detailed Overview

What Is Multi‑Language Support in PyjamaHR?

Multi-language support refers to the ability to create job postings, conduct AI interviews, and interact with the PyjamaHR platform in languages other than English (e.g., French, Spanish, German). Customers are particularly interested in posting jobs and running interviews in French.

Current State (as of June 2024):

  • Job Postings: Only English is supported for job postings.

  • AI Interview Support: Only English is supported for AI-powered interviews and candidate assessments.

  • Platform UI: The PyjamaHR interface is available only in English.

Why Is This Important?

  • Global Hiring: Many organizations recruit internationally and need to attract candidates in their native language.

  • Candidate Experience: Posting jobs in a candidate’s preferred language improves engagement and response rates.

  • Compliance: Some regions require job postings in local languages.

Integration with Other Features

  • Job Posting Workflow: All fields (Job Title, Description, Requirements) must be entered in English.

  • AI Interview Questions: AI-generated or custom questions must be in English for optimal performance.

  • Candidate Communication: Automated emails and notifications are sent in English.

Step-by-Step Guide: Working with Language Limitations in PyjamaHR

1. Creating a Job Posting (English Only)

  1. Log in to your PyjamaHR account.

  2. Click “Create Job” on the dashboard.

  3. Fill out all required fields (Job Title, Description, Requirements) in English.
    - Screenshot suggestion: Highlight the “Create Job” button and language fields.

  4. Review and publish your job posting.

Note: Attempting to enter content in French or other languages may result in formatting issues, reduced visibility, or candidate confusion.

2. AI Interview Setup

  1. Navigate to the Interview Questions section.

  2. Enter or select questions in English only.
    - Screenshot suggestion: Show the “Add Question” modal with a warning about language support.

  3. Save and assign the interview to candidates.

3. Candidate Communication

  • All automated messages and interview instructions will be sent in English.

Advanced Usage & Best Practices

  • Do: Use clear, simple English in all job postings and interview questions to maximize candidate understanding.

  • Don’t: Enter job details or interview questions in unsupported languages (e.g., French), as this may confuse candidates and reduce application quality.

  • Power Tip: If you must attract French-speaking candidates, add a note in English inviting them to contact you for more information in French (e.g., “French-speaking candidates: Contact us for details in French.”).

  • Roadmap Awareness: Multi-language support is on the PyjamaHR product roadmap, but there is no ETA. Monitor product updates for changes.

Troubleshooting & Common Issues

What Happens If I Enter a Job Posting in French?

  • The job will be posted, but:

  • AI features (screening, scoring, interview questions) may not function as intended.

  • Candidate experience may suffer due to English-only notifications and instructions.

  • Formatting or display issues may occur.

Error Messages

  • Currently, there are no explicit error messages for entering non-English content, but results may be unpredictable.

Recovery Steps

  • If you posted a job in French by mistake:
    1. Edit the job posting and translate all content to English.
    2. Re-publish the job.
    3. Notify candidates of the change if necessary.

When to Contact Support

  • If you experience technical issues or need guidance on multi-language hiring workflows, contact PyjamaHR Support via the in-app chat or email.

Comprehensive FAQ

1. Can I create job postings in French?
No, only English is currently supported for job postings.

2. What happens if I enter a job description in French?
The job will be posted, but AI features and candidate communications will not function optimally.

3. Does PyjamaHR support AI interviews in French?
No, AI interview features only work in English.

4. Can I communicate with candidates in French through PyjamaHR?
Automated messages are sent in English. You can manually email candidates in French outside the platform.

5. Is multi-language support planned?
Yes, it is on the product roadmap, but there is no estimated launch date.

6. Will my job posting be visible to French-speaking candidates?
Yes, but the content will appear as entered. For best results, use English.

7. Can I add a note for French-speaking candidates?
Yes, you can add a short note in English inviting French speakers to contact you.

8. Are there workarounds for multi-language hiring?
Currently, all core features require English. Manual outreach in other languages is possible outside PyjamaHR.

9. Will entering non-English text cause errors?
No explicit errors, but AI features may not work as intended.

10. How will I know when multi-language support is available?
Watch for product update announcements in the PyjamaHR dashboard or help center.

Related Features & Next Steps

Recommended Next Steps:

  • Use English for all job postings and interviews.

  • Monitor the PyjamaHR help center for updates on multi-language support.

  • Contact support with specific multi-language needs or feedback.

Still have questions?
Contact PyjamaHR Support via in-app chat or email for personalized assistance.

This article is based on real customer conversations and reflects the current capabilities and limitations of PyjamaHR as of June 2024. We value your feedback and are committed to improving our multi-language support in future releases.

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