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How to Remove or Manage AI Interview Data from a Candidate Profile in PyjamaHR

Updated this week

Executive Summary

PyjamaHR’s AI Interview feature streamlines candidate screening by tagging AI interview results to specific job roles. However, managing or removing AI interview data—especially when candidates are moved between jobs—can be confusing. This article explains how AI interviews are linked to candidate profiles, what happens when candidates are moved, and best practices for removing or managing AI interview data to avoid data loss and maintain a smooth hiring workflow.


Detailed Overview

What Is the AI Interview Feature?

The AI Interview in PyjamaHR is a screening tool that evaluates candidates based on job-specific criteria. Once enabled for a job, candidates complete an AI interview tailored to that role. The results—summary reports and videos—are attached to the candidate’s profile for that specific job only.

Why Is This Important?

  • Data Integrity: AI interview data is not shared across jobs. Moving a candidate to a new job will remove their AI interview data from their profile in the new job.

  • Recruitment Accuracy: Each job may have unique screening criteria; AI interviews are designed to reflect this.

  • Workflow Impact: Understanding how AI interview data is managed prevents accidental data loss and ensures compliance with your hiring process.

Integration with Other PyjamaHR Features

  • Candidate Movement: Moving vs. copying candidates affects AI interview data retention.

  • Attachments: AI interview reports can be manually downloaded and re-attached to candidate profiles in other jobs.


Step-by-Step Guide: Removing or Managing AI Interview Data

Scenario 1: Removing AI Interview Data by Moving a Candidate

Important: In PyjamaHR, you cannot directly "remove" an AI interview from a candidate profile. However, when you move a candidate from one job to another, their AI interview data is automatically removed from the new job profile.

Steps:

  1. Go to the Job where the candidate currently resides.

  2. Select the Candidate whose AI interview you want to remove.

  3. Move the Candidate to a different job:
    - Click on the candidate’s profile.
    - Use the “Move to Job” option.
    - Select the new job.

  4. Result: The AI interview summary and video will no longer be visible in the candidate’s profile in the new job.

Screenshot Callout: Show the “Move to Job” button and the candidate profile before and after the move.

Caveat:

  • Data Loss: Once moved, the AI interview data is not recoverable in the new job unless you manually download and re-attach it (see below).


Scenario 2: Retaining AI Interview Data When Moving Candidates

If you want to retain the AI interview data, do not move the candidate. Instead, copy the candidate to the new job.

Steps:

  1. Go to the Candidate Profile in the original job.

  2. Copy the Candidate to the new job:
    - Use the “Copy to Job” option (if available).
    - This keeps the candidate in both jobs, preserving the AI interview data in the original job.

  3. Manually Download and Attach AI Interview Report (if needed):
    - Download the AI interview summary report from the original job.
    - Go to the candidate’s profile in the new job.
    - Use the “Attachments” section to upload the report.

Screenshot Callout: Show the “Copy to Job” and “Attachments” UI elements.


Scenario 3: Removing the “Screen with AI” Section from a Job

If you enabled AI Recruiter by mistake and want to remove the “Screen with AI” section from a job pipeline:

Steps:

  1. Contact PyjamaHR Support with the job ID.

  2. Request Removal: State that you want to remove the AI Recruiter section from the job.

  3. Wait for Confirmation: Support will raise an internal ticket and update you once the section is removed.

Screenshot Callout: Show where the “Screen with AI” section appears in the job pipeline.


Advanced Usage & Best Practices

Do’s

  • Download AI Interview Reports before moving candidates to another job.

  • Copy, Don’t Move: To retain AI interview data, always copy candidates instead of moving them.

  • Use Attachments: Store AI interview reports in the “Attachments” section for easy access across jobs.

  • Communicate with Team: Ensure all recruiters understand the impact of moving candidates on AI interview data.

Don’ts

  • Don’t Move Candidates Without Backing Up Data: Moving candidates deletes their AI interview data from the new job profile.

  • Don’t Assume AI Data Follows Candidates: AI interviews are strictly job-specific.


Troubleshooting & Common Issues

Issue: AI Interview Data Missing After Moving Candidate

  • Cause: Moving a candidate to a new job removes their AI interview data.

  • Solution: Download the AI interview report from the original job before moving, then attach it to the new job profile.

Issue: AI Interview Not Visible for Candidate

  • Check: Was the candidate ever screened by AI in the original job?

  • Solution: If not, the AI interview data will not exist. If yes, check the original job for the report.

Issue: “Screen with AI” Section Added by Mistake

  • Solution: Contact support with the job ID to have the section removed.

Recovery Procedures

  • If Data Was Lost: Contact PyjamaHR support with candidate details and job IDs. In some cases, support may be able to regenerate or recover the report.


Comprehensive FAQ

1. What happens to AI interview data when I move a candidate to another job?
The data is removed from the candidate’s profile in the new job. It remains only in the original job.

2. Can I remove the AI interview from a candidate profile without moving them?
No direct removal option exists. Moving the candidate to a new job removes the AI interview data from the new profile.

3. How do I retain AI interview data when considering a candidate for another job?
Copy the candidate instead of moving them, or manually download and attach the AI interview report to the new job profile.

4. I enabled AI Recruiter by mistake. How do I remove the “Screen with AI” section?
Contact support with the job ID; they will process the removal.

5. Can support recover lost AI interview data?
Sometimes, yes—contact support with candidate details and job IDs.

6. Why is the AI interview tied to a specific job?
Each job may have unique screening criteria; AI interviews are tailored per job.

7. Can I use the same AI interview for multiple jobs?
No, but you can manually download and attach the report to other job profiles.

8. What if I don’t see the AI interview report after moving a candidate?
Check the original job; if missing, contact support.

9. Is there a way to bulk download AI interview reports?
Not mentioned in current workflows—download individually as needed.

10. What if I move a candidate by mistake?
Contact support immediately; recovery may be possible in some cases.


Related Features & Next Steps


By following these best practices and workflows, you can effectively manage AI interview data in PyjamaHR, avoid accidental data loss, and ensure a seamless candidate evaluation process across multiple jobs.

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