Eliminate manual meeting creation: No more copying and pasting links or switching between tools.

Reduce errors: Ensures every invite contains the correct, unique link.

Streamline communication: All stakeholders receive the join link in their calendar and email notifications.

Interview Scheduling: For one-on-one or panel interviews, technical assessments, or support calls.

Account Verification Calls: For business verification or troubleshooting, as seen in many customer support scenarios.

Demo/Walkthrough Sessions: For onboarding or product demos with new clients.

Calendar Integrations: Syncs with Google Calendar, Outlook, and Teams (with some caveats—see troubleshooting).

Automated Email Notifications: Meeting links are included in candidate and interviewer emails.

Interview Panel Management: All panel members receive the same join link.

Faster scheduling: Reduces back-and-forth and manual steps.

Professionalism: Consistent, branded invites improve your employer brand.

Reduced no-shows: Clear, accessible links in every invite.

Admin/Recruiter access to PyjamaHR.

Integrated video platform: Zoom, Microsoft Teams, or Google Meet must be connected in PyjamaHR settings.

Calendar integration (Google/Outlook) recommended for full automation.

Navigate to the Candidates tab or the relevant Job.

Click Schedule Interview.

Fill in:

Check the box to Send Email Notification to candidate and interviewers.

Click Schedule and Notify.

PyjamaHR will:

All participants can join directly from the link in their email or calendar event.

Panel Interviews: Add multiple interviewers; all will receive the same join link.

Rescheduling: If you change the time or platform, PyjamaHR will update the link and send new invites.

Multiple Platforms: You can connect more than one video platform and choose per interview.

Set Default Platform: In Settings > Interview Preferences, set your preferred video platform to save time.

Calendar Sync: Ensure your calendar integration is active so invites block the correct time slots and avoid double-booking.

Zoom/Teams shows as connected in settings but not during scheduling:

Try disconnecting and reconnecting the integration.

Ensure you have the latest admin approval (especially for Teams via Azure Entra).

If the issue persists, contact support with screenshots.

Teams link missing in candidate email:

The link is generated after scheduling and sent in a separate automated email.

If not received, check spam/junk folders and confirm the candidate’s email address.

Outlook calendar shows incorrect availability:

Known issue; PyjamaHR’s time-checking logic may be more accurate with Google Calendar.

Re-sync your Outlook calendar and check for duplicate events.

Teams integration asks for admin consent repeatedly:

Your IT admin must approve the PyjamaHR app in Azure Entra.

Remove prompt=consent or prompt=admin_consent from the OAuth URL if manually configuring.

Button is unclickable or does nothing:

Ensure all required fields are filled.

Try refreshing the page or clearing your browser cache.

If the issue persists, contact support.

Check email addresses for typos.

Ask recipients to check spam/junk folders.

Verify that “Send Email Notification” was checked during scheduling.

Do not manually paste meeting links into email templates.

PyjamaHR auto-generates and inserts the correct link after scheduling.

Calendar Integrations: Sync Google or Outlook for full scheduling automation.

Interview Panel Management: Add/remove interviewers easily.

Automated Reminders: Set up reminders for candidates and interviewers.

Reporting: Track interview status and attendance.

Always connect your preferred video platform before scheduling.

Use PyjamaHR’s built-in scheduling for automated, error-free meeting links.

If you encounter issues, check integration status, refresh, and contact support with details/screenshots.