Executive Summary

Many organizations want to streamline their hiring by automatically sending resumes received at a career inbox (like [email protected]) directly into PyjamaHR. This article explains what’s possible, what’s not, and the best practices for automating resume flow into PyjamaHR—based on real customer scenarios and the current platform capabilities.

Detailed Overview

What Is “Auto‑Forwarding Resumes” in PyjamaHR?

Auto-forwarding resumes refers to the process of automatically sending candidate applications or resumes received in your company’s career email inbox (e.g., [email protected]) into the PyjamaHR platform, so that candidates are parsed and added to your talent pool or specific job postings without manual intervention.

Why Is This Important?

Centralized Candidate Management: Keeps all applications in one place for easier tracking and collaboration.
Reduced Manual Work: Eliminates the need to download resumes from email and upload them to PyjamaHR.
Faster Response Times: Candidates are parsed and visible to your team instantly.

When Should You Use This?

You receive candidate resumes via a public career email address.
You want to avoid manual forwarding or uploading.
You want all candidate data to be parsed and searchable in PyjamaHR.

Integration with Other PyjamaHR Features

Talent Pool: Resumes sent to the referral email are added to the Talent Pool’s Referral section.
Employee Referral: Each user has a unique referral email address for collecting referred candidates.
Career Page API/iFrame: For direct integration from your website’s career page (see “Related Features” below).

Step-by-Step Guide: How to Forward Resumes from Your Career Inbox

Prerequisites

Access to your PyjamaHR account with permission to view your user profile.
Access to your company’s career inbox (e.g., [email protected]).
Ability to set up auto-forwarding rules in your email provider (e.g., Gmail, Outlook).

Important: Direct auto-forwarding from a generic career inbox to PyjamaHR is NOT natively supported for all scenarios. The only supported auto-ingestion via email is through the unique Employee Referral Email ID, and resumes sent here are added to the Talent Pool’s Referral section—not to specific jobs.

1. Locate Your Unique PyjamaHR Referral Email Address

Log in to your PyjamaHR account.
Go to your User Profile (usually found at the top right corner).
Click on Employee Referral.
Copy the unique referral email address displayed (e.g., [email protected]).

Screenshot Callout: Show the User Profile > Employee Referral section with the unique email highlighted.

2. Set Up Auto-Forwarding from Your Career Inbox

For Gmail:

Log in to your [email protected] Gmail account.
Go to Settings > See all settings > Forwarding and POP/IMAP.
Click Add a forwarding address and paste your PyjamaHR referral email.
Confirm the forwarding request (you’ll need to verify via a code sent to the PyjamaHR referral email).
Set up a filter to forward only emails with resumes (e.g., those with attachments or specific subject lines).

Screenshot Callout: Show Gmail’s forwarding settings and filter creation.

For Outlook/Other Providers:

Use equivalent forwarding rules to send incoming resumes to your PyjamaHR referral email.

3. Test the Workflow

Send a test email with a resume attachment to [email protected].
Ensure it is auto-forwarded to your PyjamaHR referral email.
Log in to PyjamaHR and check the Talent Pool > Referral section for the new candidate.

Screenshot Callout: Show the Talent Pool > Referral section with a newly added candidate.

4. (Optional) Instruct Candidates to Apply Directly

If auto-forwarding setup is not feasible, consider updating your career page or auto-reply to instruct candidates to send resumes directly to your PyjamaHR referral email.

Advanced Usage & Best Practices

Power User Tips

Filter Forwarding: Use email filters to forward only relevant emails (e.g., those with attachments or from certain domains).
Multiple Referral Emails: Each user can use their own referral email for tracking referrals.
Bulk Import: For resumes already collected, use PyjamaHR’s bulk import feature instead of forwarding.

Optimization Strategies

Standardize Resume Submission: Encourage candidates to use a consistent subject line or format for easier filtering.
Monitor the Referral Section: Regularly review the Talent Pool > Referral section to ensure no resumes are missed.

Do’s and Don’ts

Do:
- Use the Employee Referral email for auto-forwarding resumes to the Talent Pool.
- Set up email filters to avoid spam or irrelevant emails being forwarded.

Don’t:
- Expect forwarded resumes to be mapped to specific jobs automatically—this is not currently supported.
- Use the referral email for bulk uploading non-referral candidates (use the bulk import feature instead).

Troubleshooting & Common Issues

Issue: Resumes Not Appearing in PyjamaHR After Forwarding

Possible Causes:
- Forwarding rule not set up correctly.
- Verification email not confirmed.
- Resume sent to the wrong PyjamaHR email address.
- Attachment format not supported.

Solutions:
- Double-check the forwarding address.
- Ensure the forwarding rule is active and verified.
- Check spam/junk folders in PyjamaHR.
- Try sending a resume directly to the referral email to isolate the issue.

Issue: Candidates Not Added to Specific Jobs

Explanation: The referral email only adds candidates to the Talent Pool’s Referral section, not to specific job postings.
Workaround: Manually move candidates from the Talent Pool to the relevant job, or use the Career Page API/iFrame for direct job mapping.

Issue: Duplicate Candidates

PyjamaHR uses the candidate’s email as a unique identifier. If the same candidate applies multiple times, only one profile is created.

When to Contact Support

If forwarded resumes consistently do not appear in the Talent Pool.
If you need to set up a more advanced integration (e.g., API-based).
If you have concerns about data privacy or security.

Comprehensive FAQ

1. Can I forward resumes from my career inbox to PyjamaHR and have them parsed automatically?
Yes, but only via the Employee Referral email, and resumes will appear in the Talent Pool’s Referral section.

2. Can resumes be automatically assigned to specific jobs via email?
No, this is not currently supported. Use the Career Page API or iFrame for direct job mapping.

3. Can I use a generic company email (e.g., [email protected]) as the forwarding address?
You must forward to the unique Employee Referral email provided by PyjamaHR.

4. What if I want to avoid manual forwarding?
Set up auto-forwarding rules in your email provider to send resumes to your PyjamaHR referral email.

5. Can I bulk upload resumes instead of forwarding?
Yes, use the Bulk Import feature in PyjamaHR for existing resume collections.

6. What happens if a candidate applies multiple times?
PyjamaHR uses the candidate’s email as a unique identifier to avoid duplicates.

7. Is my candidate data safe?
Yes, PyjamaHR does not sell your data. All resumes are securely stored.

8. Can I customize the referral email address?
No, the referral email is system-generated and unique to each user.

9. Can I use this method for non-referral candidates?
Technically yes, but they will all appear in the Referral section. For job-specific applications, use the API/iFrame.

10. What if my career page is highly customized and I don’t want to change it?
Consider using the Career Page API for backend integration, or set up auto-forwarding as described.

11. Can I forward resumes to PyjamaHR for bulk upload to multiple jobs?
No, forwarded resumes go to the Talent Pool only. Use bulk import or API for advanced needs.

12. What file formats are supported for resume parsing?
Standard formats like PDF and DOCX are supported.

Career Page Integration: Use PyjamaHR’s iFrame or API to embed job listings and application forms directly on your website for seamless candidate flow.
Bulk Import: For large numbers of resumes, use the Bulk Import feature.
Employee Referral Program: Leverage unique referral emails for tracking internal referrals.
Talent Pool Management: Organize and move candidates from the Referral section to specific jobs as needed.

Summary:
While PyjamaHR does not currently support direct auto-forwarding from a generic career inbox to specific jobs, you can set up auto-forwarding to your unique Employee Referral email to automatically add resumes to your Talent Pool’s Referral section. For job-specific automation, use the Career Page API or iFrame integration. For advanced needs or troubleshooting, contact PyjamaHR support.

How to Auto‑Forward Resumes from Your Career Inbox to PyjamaHR