Executive Summary
PyjamaHR’s AI Interview feature allows you to conduct, review, and share candidate interviews efficiently. Downloading AI interview videos and evaluation reports is essential for collaboration, compliance, and sharing with stakeholders who may not have platform access. This guide covers everything you need to know—step-by-step instructions, best practices, troubleshooting, and answers to real customer questions—so you can manage and share AI interview data with confidence.
Detailed Overview
What Are AI Interview Videos and Evaluation Reports?
AI Interview Video: A full recording (often “stitched”) of a candidate’s automated video interview, available within the candidate’s profile.
AI Evaluation Report: A summary document (typically PDF) generated by PyjamaHR’s AI, containing candidate responses, AI analysis, and scoring based on job-specific criteria.
Why Download These Assets?
Share with stakeholders who do not have PyjamaHR access (e.g., external clients, leadership teams).
Archive for compliance or internal record-keeping.
Attach to candidate profiles when moving candidates between jobs or for cross-role evaluation.
Troubleshoot playback issues (e.g., when videos do not load reliably in-browser).
Integration with Other PyjamaHR Features
Candidate Profile: Central hub for accessing AI interview videos and reports.
Job Association: AI interviews and reports are tagged to the specific job for which the interview was conducted.
Attachments: Downloaded reports can be re-attached to candidate profiles in other jobs for continuity.
Step-by-Step Guide: Downloading AI Interview Videos and Evaluation Reports
Prerequisites
You must have recruiter or admin access to the relevant job and candidate profile.
The candidate must have completed an AI interview for the job in question.
1. Locate the Candidate’s AI Interview
Go to the relevant job in PyjamaHR.
Open the candidate’s profile (search by name or email if needed).
Navigate to the “AI Interview” tab within the candidate profile.
- Screenshot suggestion: Candidate profile with “AI Interview” tab highlighted.
2. Download the AI Interview Video
Look for the video player in the AI Interview tab.
If a “Download” button is visible: Click to download the full-stitched video.
If no download button: Right-click the video (if allowed) and select “Save video as…” or contact support if the option is missing.
Note: Some users report that videos only play reliably after downloading, especially with large files or slow connections.
3. Download the AI Evaluation Report
Locate the “Download Report” or “Export PDF” button in the AI Interview tab or candidate profile.
Click to download the AI-generated evaluation report (PDF).
If the report is missing or incomplete: Refresh the page or contact support to regenerate the report.
4. (Optional) Attach Reports to Other Jobs
If moving a candidate to another job: Download the report and video from the original job before moving.
Upload the report/video as an attachment in the candidate’s profile under the new job.
Screenshot suggestion: “Attachments” section in candidate profile.
5. Sharing with External Stakeholders
Send the downloaded files via email or secure file sharing.
For large files: Use cloud storage links (e.g., Google Drive, Dropbox) if email attachment limits are exceeded.
Advanced Usage & Best Practices
Power User Tips
Always download reports/videos before moving candidates between jobs. Moving a candidate removes job-specific AI interview data from the new job profile.
Copy, don’t move, candidates if you need to retain AI interview data in both jobs.
Batch downloads: For bulk data requests (e.g., all interviews for a job), request a data dump from support. Note that download links are time-limited (typically 5–7 days).
Re-attach reports in the “Attachments” section for easy access across jobs.
Do’s and Don’ts
Do:
- Download and archive important interviews before making changes to candidate/job associations.
- Check download link expiry dates and complete downloads promptly.
- Use the platform’s built-in download/export features whenever possible.
Don’t:
- Move candidates between jobs without first downloading their AI interview data.
- Rely solely on in-browser playback for critical reviews—download for reliability.
- Share download links after their expiry—always check validity.
Troubleshooting & Common Issues
Common Problems and Solutions
1. AI Interview Video Won’t Play
- Solution: Download the video and play it locally. If still not working, contact support with candidate email and job ID.
2. Missing AI Interview or Report After Moving Candidate
- Solution: AI interviews are job-specific. Download before moving, or request support to attempt recovery.
3. Download Link Expired
- Solution: Download links for data dumps are valid for 5–7 days. If expired, request a new link from support.
4. Large File Download Fails or Is Too Slow
- Solution: Use a stable, high-speed connection. For very large files, request data in smaller batches if possible.
5. Unable to Open Downloaded ZIP Files
- Solution: Use recommended extraction tools (e.g., The Unarchiver for Mac). If the file is corrupted, request a new download.
6. Full-Stitched Video Not Included in Report
- Solution: Download the video directly from the candidate profile. If needed, request support to include the video in the report PDF.
Comprehensive FAQ
1. Where can I find the AI interview video for a candidate?
In the candidate’s profile under the “AI Interview” tab.
2. How do I download the AI evaluation report?
Use the “Download Report” or “Export PDF” button in the AI Interview tab.
3. What happens to AI interviews if I move a candidate to another job?
AI interviews and reports are job-specific and will not transfer. Download before moving.
4. Can I recover AI interview data after moving a candidate?
Sometimes, support can regenerate or recover reports. Contact support with details.
5. How long are bulk download links valid?
Typically 5–7 days. Always check the expiry date.
6. What if the download is too slow or fails?
Try a faster connection, or request data in smaller batches from support.
7. Can I share AI interview videos/reports with people outside PyjamaHR?
Yes, download and share via email or secure file sharing.
8. Can I download all AI interviews for a job at once?
Contact support to request a data dump (CSV or ZIP file).
9. Why is the AI interview video missing from the report?
Currently, the full-stitched video may only be available in the candidate profile. Download it separately if needed.
10. What if I can’t find the AI Interview tab?
Ensure the candidate completed an AI interview for that job. If missing, contact support.
Related Features & Next Steps
Candidate Attachments: Use to store and share downloaded reports/videos across jobs.
Bulk Data Export: For large-scale downloads, coordinate with support.
Job-Specific AI Screening: Remember, AI interviews are tied to the job’s requirements.
Further Reading:
[Managing Candidate Profiles in PyjamaHR]
[Moving and Copying Candidates Between Jobs]
[Troubleshooting Video Playback Issues]
By following these best practices and workflows, you’ll ensure seamless access, sharing, and archiving of AI interview videos and evaluation reports in PyjamaHR—minimizing data loss and maximizing collaboration.