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How to Switch or Disconnect Your LinkedIn Page in PyjamaHR: Step-by-Step Guide, Troubleshooting, and Best Practices

Updated over 3 weeks ago

Executive Summary

Connecting your company’s LinkedIn page to PyjamaHR enables seamless job publishing and candidate management. However, business needs change—sometimes you need to switch to a different LinkedIn page or disconnect the integration entirely. This guide provides a comprehensive, actionable walkthrough for switching or disconnecting your LinkedIn page in PyjamaHR, including troubleshooting, best practices, and answers to real customer questions.

Detailed Overview

What is LinkedIn Integration in PyjamaHR?
PyjamaHR allows you to link your company’s LinkedIn page so jobs posted in PyjamaHR can be automatically published to LinkedIn. This integration is essential for maximizing your job reach and streamlining your recruitment workflow.

When and Why Switch or Disconnect?
- Your company rebrands or changes its LinkedIn page
- You accidentally connected the wrong LinkedIn page
- Your current LinkedIn page is flagged or restricted by LinkedIn (common for staffing/recruitment agencies)
- You want to stop publishing jobs to LinkedIn temporarily or permanently
- You need to comply with LinkedIn’s updated policies or internal company changes

Integration with Other PyjamaHR Features:
Switching or disconnecting your LinkedIn page affects job publishing, candidate sourcing, and visibility. Only one LinkedIn company page can be connected per PyjamaHR account at a time. All jobs published via PyjamaHR will appear on the connected LinkedIn page.

Step-by-Step Guide: Switching or Disconnecting Your LinkedIn Page

Prerequisites & Requirements

  • You must have Super Admin access in PyjamaHR to change LinkedIn integration.

  • You need the correct LinkedIn company page URL (not a personal profile).

  • The LinkedIn page must be verified and not newly created (per LinkedIn’s restrictions).

  • Ensure your company details (name, email domain) in PyjamaHR match the LinkedIn page for smooth integration.

A. Switching to a Different LinkedIn Page

  1. Log in to PyjamaHR as Super Admin
    - Only Super Admins can change LinkedIn integration. If the Super Admin is unavailable, you may need to assign another user as Super Admin first.

  2. Navigate to Settings → Integrations
    - Click your profile icon or the Settings menu.
    - Select “Integrations” from the sidebar.

  3. Locate the LinkedIn Integration Section
    - You’ll see the currently connected LinkedIn page URL.

  4. Disconnect the Current LinkedIn Page
    - Click the “Disconnect” or “Remove” button next to the LinkedIn integration.
    - Confirm the disconnection when prompted.

  5. Connect the New LinkedIn Page
    - Click “Connect LinkedIn” or “Add LinkedIn Page.”
    - Paste the correct LinkedIn company page URL.
    ​ Tip: Open your company’s LinkedIn page, click on the employee count, and copy the URL from the browser. Example: https://www.linkedin.com/company/your-company-name/
    - Complete the LinkedIn authentication flow (log in with the LinkedIn account that manages the company page).

  6. Verify Integration
    - PyjamaHR will confirm successful integration.
    - [Screenshot: Show the “Integration Successful” message and the new LinkedIn page URL.]

  7. Republish Jobs
    - After switching, previously published jobs may need to be republished to appear on the new LinkedIn page.
    - Go to each job and click “Republish” or “Publish to LinkedIn.”

B. Disconnecting LinkedIn Integration

  1. Go to Settings → Integrations

  2. Find the LinkedIn Integration

  3. Click “Disconnect” or “Remove”
    - Confirm the action.
    - [Screenshot: Show the “Disconnect LinkedIn” button.]

  4. Impact
    - Jobs will no longer be published to LinkedIn.
    - Existing jobs on LinkedIn may remain visible until closed in PyjamaHR (see Troubleshooting below).

C. Special Scenarios

  • If the Super Admin is unavailable:
    Assign another user as Super Admin or contact PyjamaHR support for assistance.

  • If you’re a staffing/recruitment agency:
    LinkedIn may restrict your page from posting jobs. You may need to switch to a different company page not categorized as a staffing agency.

  • If you need to change company details (name, email domain):
    Update these in PyjamaHR settings before switching LinkedIn pages to avoid integration errors.

Advanced Usage & Best Practices

  • Always use a LinkedIn Company Page, not a personal profile.
    Jobs cannot be published to personal LinkedIn profiles.

  • Ensure company details match.
    Mismatched company names or email domains between PyjamaHR and LinkedIn can cause integration failures or flagging.

  • Republish jobs after switching pages.
    Jobs linked to the old page will not automatically appear on the new page.

  • Avoid frequent switching.
    Frequent changes can trigger anti-spam filters or cause confusion in your job postings.

  • For agencies:
    If your LinkedIn page is flagged, consider creating a new company page categorized as something other than “Staffing/Recruitment Agency.”

  • Do not include “We’re hiring for our clients” in job descriptions
    This can trigger LinkedIn’s spam filters, especially for agencies.

Troubleshooting & Common Issues

1. Jobs Still Visible on LinkedIn After Disconnecting

  • Cause: Disconnecting the LinkedIn page in PyjamaHR does not automatically unpublish jobs already posted.

  • Solution:

  • Go to each job in PyjamaHR and mark it as “Closed” or “Unpublished.”

  • Wait up to 24 hours for LinkedIn to update.

  • If jobs persist, contact PyjamaHR support with job links and screenshots.

2. Unable to Connect New LinkedIn Page

  • Possible Reasons:

  • The LinkedIn page is newly created and not yet verified.

  • The LinkedIn page is already connected to another PyjamaHR account.

  • The LinkedIn page is flagged as a staffing agency.

  • Solution:

  • Wait for LinkedIn to verify the page.

  • Disconnect the page from any other PyjamaHR account.

  • Use a different company page or contact LinkedIn support if flagged.

3. “Unable to Publish Job to LinkedIn. Please contact support.”

  • Cause: Incorrect LinkedIn URL, company mismatch, or LinkedIn restrictions.

  • Solution:

  • Double-check the LinkedIn URL (must be a company page).

  • Ensure company details match.

  • Contact PyjamaHR support if the issue persists.

4. Integration Button Opens Chat Instead of Connecting

  • Cause: Possible browser issue or permissions problem.

  • Solution:

  • Try in an incognito/private window.

  • Ensure you have Super Admin rights.

  • Contact support if unresolved.

5. LinkedIn Page Flagged or Restricted

  • Cause: LinkedIn’s policy against staffing/recruitment agencies posting jobs via ATS.

  • Solution:

  • Use a different company page not categorized as a staffing agency.

  • Contact LinkedIn support to appeal the flag if you believe it’s an error.

Comprehensive FAQ

1. Can I connect more than one LinkedIn page to my PyjamaHR account?
No. Only one LinkedIn company page can be connected per PyjamaHR account at a time.

2. Can I use a personal LinkedIn profile instead of a company page?
No. Only LinkedIn company pages are supported.

3. What happens to jobs already posted if I disconnect or switch LinkedIn pages?
Jobs remain visible on LinkedIn until you close or unpublish them in PyjamaHR.

4. Do I need to republish jobs after switching LinkedIn pages?
Yes. Jobs must be republished to appear on the new LinkedIn page.

5. Who can change the LinkedIn integration?
Only Super Admins can switch or disconnect LinkedIn pages.

6. What if my LinkedIn page is flagged as a staffing agency?
You may not be able to post jobs. Use a different company page or contact LinkedIn support.

7. Can sub-admins or recruiters change the LinkedIn integration?
No. Only Super Admins have this permission.

8. What if my Super Admin is unavailable?
Assign another user as Super Admin or contact PyjamaHR support for help.

9. Why can’t I connect a newly created LinkedIn page?
LinkedIn requires company pages to be verified and established before integration.

10. How do I ensure my LinkedIn page is eligible?
- It must be a company page (not personal)
- It should be verified and not newly created
- It should not be flagged as a staffing/recruitment agency (if possible)

11. What if I see “Unable to publish job to LinkedIn”?
Check the LinkedIn URL, company details, and page status. Contact support if unresolved.

12. Can I disconnect LinkedIn and reconnect later?
Yes, but you’ll need to reconnect and republish jobs when ready.

13. Will disconnecting LinkedIn affect my candidate data?
No. Candidate data in PyjamaHR remains unaffected.

14. Can I have different LinkedIn pages for different brands?
No. Each PyjamaHR account can only have one LinkedIn page. Use separate accounts for multiple brands.

15. What if jobs are still visible to employees on LinkedIn after disconnecting?
Close or unpublish the jobs in PyjamaHR and wait for LinkedIn to update.

Related Features & Next Steps

  • Company Details Management:
    Ensure your company name and email domain in PyjamaHR match your LinkedIn page for smooth integration.

  • Job Republishing:
    After switching LinkedIn pages, republish jobs to ensure visibility.

  • User Management:
    Assign Super Admin rights as needed to manage integrations.

  • LinkedIn Policy Compliance:
    Stay updated on LinkedIn’s job posting policies, especially if you are a staffing or recruitment agency.

Recommended Articles:
- How to Integrate LinkedIn with PyjamaHR
- Managing Company Details in PyjamaHR
- Troubleshooting LinkedIn Job Posting Issues

Summary Table: Do’s and Don’ts

Do’s

Don’ts

Use a verified LinkedIn company page

Use a personal LinkedIn profile

Match company details in PyjamaHR and LinkedIn

Switch pages frequently

Republish jobs after switching pages

Ignore LinkedIn policy updates

Assign Super Admin rights as needed

Attempt to connect flagged pages repeatedly

Close/unpublish jobs before disconnecting

Leave jobs open after disconnecting

Real-World Scenarios & Examples

  • Accidentally Connected Wrong Page:
    “I connected the wrong LinkedIn page. How do I switch?” → Disconnect in Settings > Integrations, then connect the correct page and republish jobs.

  • Page Flagged as Staffing Agency:
    “My jobs aren’t showing on LinkedIn.” → Switch to a different company page not categorized as staffing/recruitment, or contact LinkedIn.

  • Super Admin on Leave:
    “Super Admin is on leave, how can I switch LinkedIn?” → Assign another user as Super Admin or contact support.

  • Jobs Still Visible After Disconnect:
    “I disconnected LinkedIn but jobs are still live.” → Close/unpublish jobs in PyjamaHR, wait for LinkedIn to update.

Still need help?
If you encounter issues not covered here, contact PyjamaHR Support with your company name, LinkedIn page URL, and a detailed description of your issue for prompt assistance.

This article is based on real customer experiences and the latest PyjamaHR workflows as of June 2024. For the most up-to-date information, always refer to the in-app Help Center or contact support.

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