Executive Summary
PyjamaHR’s auto-expiry feature for AI interviews ensures all candidates have a fair and consistent window to complete their interviews. This article explains how auto-expiry works, recent changes to expiry date settings, and best practices for managing interview timelines—so you can keep your hiring process on track without confusion or missed deadlines.
Detailed Overview
What Is Auto‑Expiry for AI Interviews and Jobs?
Auto-expiry in PyjamaHR automatically sets a deadline for candidates to complete their AI interviews. Once the expiry date passes, candidates can no longer access the interview link. This helps standardize the interview process and ensures all applicants are evaluated within the same timeframe.
Why Use Auto‑Expiry?
Consistency: All candidates have the same amount of time to respond.
Efficiency: Keeps your hiring process moving and prevents indefinite pending interviews.
Fairness: Ensures no candidate has an unfair advantage by taking the interview much later than others.
Integration with Other PyjamaHR Features
AI Interviews: Auto-expiry applies specifically to AI interviews, not manual or live interviews.
Job Posting: While expiry for job postings is managed separately, this article focuses on AI interview expiry as discussed in customer conversations.
Business Impact
Streamlined Process: Reduces manual follow-up and administrative overhead.
Improved Candidate Experience: Clear deadlines help candidates plan and complete interviews on time.
Auditability: Ensures compliance with internal hiring timelines.
Step-by-Step Guide: Managing AI Interview Expiry Dates
Important Update: Manual Expiry Selection Is No Longer Available
Based on recent updates, you can no longer manually set or change the expiry date for AI interviews. PyjamaHR now applies a standard, automatic expiry period to all AI interviews. This change was made to ensure fairness and consistency for all candidates.
What You Can Do:
Create an AI Interview as Usual
- Go to your job posting.
- Click on the AI Interview tab.
- Set up your interview questions and instructions.Send the Interview Invitation
- Use the Send Interview button.
- Candidates will receive an email with the interview link.Inform Candidates of the Expiry Period
- The expiry period is now standardized (the exact duration may be communicated in the candidate’s invitation or by your admin).
- Let candidates know they must complete the interview before the link expires.Monitor Interview Status
- In the Candidates tab, check the status of each AI interview (e.g., Pending, Completed, Expired).No Option to Cancel Pending AI Interviews
- As of the latest update, you cannot cancel an AI interview that has not been taken. This feedback has been shared with the product team.
Screenshot Callouts:
- Where to find the AI Interview tab
- The Send Interview button
- Candidate status indicators (Pending/Completed/Expired)
Advanced Usage & Best Practices
Power User Tips
Communicate Clearly: Since expiry is now automatic, proactively inform candidates of the deadline in your invitation email.
Batch Scheduling: If you want all candidates to have the same expiry, send invitations in a single batch.
Monitor Closely: Use the candidate status dashboard to track who has completed or missed the deadline.
Do’s and Don’ts
Do:
- Remind candidates of the expiry date in your communications.
- Plan your hiring timeline around the fixed expiry period.
Don’t:
- Expect to manually adjust expiry dates for individual candidates (this is no longer possible).
- Attempt to cancel AI interviews that have not been started (feature not currently available).
Troubleshooting & Common Issues
Common Scenarios and Solutions
Q: Why can’t I set or change the expiry date for AI interviews anymore?
A: This feature was removed in a recent update. All AI interviews now have a fixed, automatic expiry period.
Q: How long is the expiry period?
A: The exact duration is standardized and may be communicated in the candidate’s invitation. If unclear, check with your PyjamaHR admin or support.
Q: Can I cancel an AI interview that hasn’t been taken?
A: No, this is not currently possible. Feedback has been shared with the product team.
Q: What happens if a candidate tries to access the interview after expiry?
A: The link will no longer be valid, and the candidate will not be able to take the interview.
Q: I used to be able to set expiry dates—will this come back?
A: The product team is aware of this feedback and may consider it for future updates.
Q: A candidate didn’t have enough time to answer a question—can I extend the expiry?
A: No, expiry periods are fixed for all candidates. For technical issues, contact support.
Comprehensive FAQ
Can I set a custom expiry date for each candidate?
No, expiry is now standardized for all candidates.How do I know when an interview will expire?
The expiry period is set automatically; check the candidate invitation or contact your admin.Can I resend an expired interview?
You must create a new AI interview invitation for the candidate.Can I cancel or retract an AI interview invitation?
Not at this time.What if a candidate needs more time?
All candidates have the same fixed window; exceptions are not currently supported.Will the ability to set expiry dates return?
This feedback is under consideration by the product team.Does auto-expiry apply to all interview types?
No, it currently applies to AI interviews only.How do I communicate the expiry to candidates?
Include the deadline in your invitation email or message.What happens if a candidate starts but doesn’t finish before expiry?
The interview will be marked as expired, and responses may not be saved.Can I see which candidates missed the expiry?
Yes, use the candidate status dashboard to view expired interviews.
Related Features & Next Steps
Manual Interview Scheduling: For interviews where you need more control, use manual scheduling features.
Candidate Status Tracking: Use the dashboard to monitor interview progress and expiry.
Email Templates: Customize your invitation templates to include expiry information.
Related Help Articles:
Key Takeaways
Manual expiry selection for AI interviews is no longer available.
All AI interviews now have a standardized, automatic expiry period.
Communicate clearly with candidates about deadlines.
Monitor candidate status to keep your hiring process on track.
If you have further questions or encounter issues not covered here, please contact PyjamaHR Support for assistance. Your feedback on expiry date management is valuable and helps shape future updates!