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How to Post Remote‑Only Roles Globally in PyjamaHR: Step-by-Step Guide, Best Practices, and Troubleshooting

Updated over 3 weeks ago

Executive Summary

PyjamaHR makes it easy to post remote-only jobs and reach candidates worldwide. This guide explains exactly how to set up global remote roles, avoid common pitfalls, and ensure your job is visible to the right candidates—no matter where they are. Learn how to configure locations, handle country/city dropdowns, and resolve the most frequent issues, all based on real customer scenarios.


Detailed Overview

What is a Remote‑Only Role in PyjamaHR?
A remote-only role in PyjamaHR is a job posting where work can be performed from anywhere, without requiring candidates to be present at a specific office location. When you select "Remote" in PyjamaHR, you can target candidates globally or restrict the search to specific countries.

When and Why to Use Remote‑Only Roles:
- To access a global talent pool
- When your company supports fully remote work
- To attract candidates from specific countries (e.g., only New Zealand, only India)
- To clarify location expectations for applicants

Integration with Other PyjamaHR Features:
- Job Boosting: Boosting is only available for jobs posted in India (see Job Boosting Help Article).
- Candidate Sourcing: The location you select directly impacts where your job is visible and which candidates apply.

Business Impact:
- Increases reach for hard-to-fill roles
- Reduces location-based hiring bottlenecks
- Ensures compliance with your company's remote work policies


Step-by-Step Guide: Posting a Remote‑Only Role Globally

Prerequisites

  • You must have a PyjamaHR account with permission to post jobs.

  • Decide if you want the job open to all countries or restricted to specific ones.

1. Start a New Job Posting

  • Click “Post a Job” from your PyjamaHR dashboard.

2. Enter Job Details

  • Fill in the Job Title, Description, and other required fields.

3. Set the Job as Remote

  • Locate the “Remote” toggle or checkbox in the Location section.

    • Screenshot Tip: Show the “Remote” toggle highlighted.

4. Specify Location for Remote Roles

  • For Remote-Only Jobs:

    • The location dropdown will allow you to select a country only (not a city).

    • Start typing the country name (e.g., “New Zealand”, “Hong Kong”).

    • Important: If you want the job open globally, select “Remote” and leave the country field blank (if allowed), or select “All Countries” if available.

    • If you want to restrict to a specific country, select that country from the dropdown.

    • Screenshot Tip: Show the country dropdown with “Remote” enabled.

  • Common Mistake:

    • Trying to select a city for a remote-only job. Only countries are supported for remote roles.

5. Complete and Publish the Job

  • Review all details.

  • Click “Publish”.


Special Scenarios

  • Hybrid Roles:

    • You must specify a city, not just a country (e.g., “Vienna” for Austria, “București” for Romania).

    • The “Remote” option should be off for hybrid roles.

  • Location Not Appearing in Dropdown:

    • Try a hard refresh (Ctrl+F5 or Cmd+Shift+R).

    • If still missing, contact support with the country name.


Advanced Usage & Best Practices

Power User Tips

  • Targeted Remote Hiring:

    • To source candidates only from a specific country, always select that country in the dropdown after enabling “Remote.”

    • Example: To hire only in New Zealand, select “Remote” and then “New Zealand” in the country dropdown.

  • Clarify in Job Description:

    • If you need candidates from a specific city or region (not supported in the dropdown for remote roles), mention it clearly in the job description.

  • Boosting Jobs:

    • Job Boosting is only available for jobs posted in India. If you want to boost a remote job, ensure the location is set to India.

Do’s and Don’ts

  • Do:

    • Use the “Remote” toggle for fully remote roles.

    • Select a country only (not a city) for remote jobs.

    • Hard refresh if you don’t see a recently added country.

  • Don’t:

    • Don’t try to select a city for remote-only roles.

    • Don’t expect job boosting for non-India locations.

    • Don’t leave the location field blank unless “All Countries” is an option.


Troubleshooting & Common Issues

1. Country Not in Dropdown

  • Issue: Country (e.g., Hong Kong, New Zealand, Porto) not appearing.

  • Solution:

    • Hard refresh your browser.

    • If still missing, contact support with the country name. PyjamaHR may need to update the location list.

2. Location Dropdown Not Working

  • Issue: Dropdown not loading or showing “no location.”

  • Solution:

    • Refresh the page.

    • Clear browser cache.

    • Try a different browser.

    • If unresolved, contact support.

3. Can’t Select City for Remote Role

  • Issue: Only countries can be selected for remote roles.

  • Solution:

    • For remote roles, select only a country.

    • For hybrid roles, select a city.

4. Job Boost Not Available

  • Issue: “Job Boost” not available for jobs outside India.

  • Solution:

    • Only jobs with location set to India are eligible for boosting.

5. Receiving Applications from Unwanted Locations

  • Issue: Job posted as “Remote” but only want candidates from India.

  • Solution:

    • Set the location to “Remote” and select “India” as the country.


Comprehensive FAQ

1. Why can’t I select a city for a remote-only job?
Remote-only jobs in PyjamaHR only support country-level selection.

2. How do I post a remote job for a specific country (e.g., New Zealand)?
Enable the “Remote” option, then select the desired country from the dropdown.

3. What if my country isn’t listed in the dropdown?
Try a hard refresh. If still missing, contact support to request the country be added.

4. Can I post a remote job open to all countries?
If “All Countries” is available, select it. Otherwise, leave the country field blank (if allowed) or contact support for guidance.

5. Why is job boosting not available for my remote job?
Job boosting is only available for jobs posted in India.

6. I want to hire only in a specific city for a remote job. How?
You can’t select a city for remote roles. Mention the city in the job description.

7. The location dropdown isn’t working. What should I do?
Refresh the page, clear cache, or try another browser. Contact support if the issue persists.

8. I’m getting candidates from outside my target country. Why?
Check that you’ve selected the correct country in the location dropdown.

9. Can I post hybrid roles as remote?
No. For hybrid roles, you must specify a city, not just a country.

10. How do I update the location after posting?
Edit the job posting and update the location field as needed.

11. What if I need to post in a new country urgently?
Contact support with the country name for priority assistance.

12. Why does “New Zealand” show as a city in Canada or the UK?
Ensure you’re selecting from the country dropdown, not city. If confusion persists, contact support.


Related Features & Next Steps

Recommended Next Steps:
- Review your job descriptions to clarify location expectations.
- Regularly check for new countries added to the dropdown.
- Contact support for urgent location requests or unresolved dropdown issues.


Still need help?
Contact PyjamaHR Support with your account details and the exact country/city you need to post for. Our team prioritizes urgent location requests and can guide you step-by-step.


This article is based on real customer experiences and is updated regularly to reflect the latest PyjamaHR capabilities and best practices for posting remote-only roles globally.

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