Executive Summary

PyjamaHR makes it easy to stop receiving new applications for a job—whether you want to close, unpublish, or pause a job—while ensuring that all your candidate data and hiring pipeline remain safe and accessible. This guide explains the exact steps, best practices, and troubleshooting tips for managing job visibility across your careers page and job boards, based on real customer scenarios.

Detailed Overview

What Does "Closing," "Unpublishing," or "Pausing" a Job Mean in PyjamaHR?

Closing a Job: Stops accepting new applications and removes the job from all job boards and your careers page. All candidate data and the hiring pipeline remain intact.
Unpublishing a Job: Removes the job from selected job boards or your careers page, but keeps it open internally for ongoing recruitment activities.
Pausing a Job: PyjamaHR does not have a dedicated "pause" button, but you can achieve the same effect by internally publishing the job (making it visible only to your team) or closing it temporarily.

Why Use These Features?
- To stop receiving new applicants while continuing to process existing candidates.
- To remove jobs from public view (job boards, careers page) without losing your hiring history or candidate data.
- To comply with plan limits (e.g., reducing active jobs before downgrading your plan).
- To correct mistakes in job postings or manage hiring freezes.

Business Impact:
- Protects your candidate pipeline and reporting.
- Prevents accidental data loss.
- Ensures compliance with plan restrictions and privacy needs.
- Maintains a clean, up-to-date public job presence.

Step-by-Step Guide: Closing, Unpublishing, or Pausing a Job

Prerequisites

You must have the necessary permissions (Recruiter or Super Admin access).
If your plan has expired or you’re locked out, contact support for temporary access to close jobs.

1. Closing a Job (Removes from All Boards and Careers Page)

Go to the Jobs Dashboard.
Locate the Job: Find the job you want to close in your list of open jobs.
Click the Three Dots (⋮) Next to the Job Title.
Select "Close Job".
- Screenshot suggestion: Highlight the three dots and the "Close Job" option.
Confirm Closure: The job will move to your "Closed Jobs" list.
Result: The job is unpublished from all job boards and your careers page. All candidate data, stages, and notes remain accessible.

Note: You cannot delete a job entirely from PyjamaHR, as this would remove associated candidate data and impact reporting.

2. Unpublishing a Job from Specific Boards or Careers Page (Without Closing)

A. Remove from Careers Page but Keep Job Open Internally

Go to the Jobs Dashboard.
Find the Job and Click the Three Dots (⋮).
Select "Publish".
Toggle ON "Internal Only" or "Publish Internally".
- This removes the job from your public careers page and job boards, but keeps it open for your team.
- Screenshot suggestion: Show the publish modal and the "Internal Only" toggle.
Result: The job is hidden from external applicants but remains active for internal processing.

B. Unpublish from a Specific Job Board (e.g., LinkedIn)

Go to the Job Details Page.
Find the "Publish" or "Job Boards" Section.
Uncheck or Toggle Off the Desired Board (e.g., LinkedIn, Google, etc.).
Confirm Unpublishing.
Result: The job is removed from that board but remains open elsewhere.

3. Pausing a Job (No Direct Button, But Achievable via Internal Posting or Closure)

To Pause: Use the "Publish Internally" option as above, or close the job and reopen it later if needed.
To Resume: Go to "Closed Jobs" and click "Reopen" to make the job live again.

4. Bulk Actions (For Multiple Jobs)

Contact support if you need to close or unpublish many jobs at once, especially if your account is locked or you’re downgrading your plan.

Advanced Usage & Best Practices

Power User Tips

Candidate Data Safety: Closing or unpublishing a job never deletes candidate data. All applicants remain in the job pipeline and the default folder of your Talent Pool.
Exporting Candidate Data: Use the "Compare Candidates" button to export candidate details to Excel/CSV before or after closing a job.
Moving Candidates: You can move candidates from a closed job to another job using the "Add to Other Job" option in the candidate profile.
Plan Downgrade Compliance: If you’re moving to a free plan, close jobs to meet the active job limit. Your closed jobs and candidate data remain accessible.
Internal Posting: Use "Internal Only" to keep jobs visible to your team but hidden from external applicants.

Do’s and Don’ts

Do:
- Always close or unpublish jobs you no longer want to receive applications for.
- Use internal posting to pause hiring without losing pipeline access.
- Export candidate data if you need offline records.

Don’t:
- Don’t delete jobs expecting to remove them from public view—use close/unpublish instead.
- Don’t share login credentials to perform these actions; use team invites for proper access.
- Don’t disconnect job board integrations before closing jobs—this may leave jobs live on external boards.

Troubleshooting & Common Issues

Common Scenarios and Solutions

Q: I closed a job, but it’s still showing on LinkedIn/Google.
- Solution: It may take up to 24 hours for job boards to update. If the job persists, contact support with the job ID and a screenshot.

Q: I can’t find the job in my open jobs list.
- Solution: Check the "Closed Jobs" tab. Closed jobs are moved here but remain fully accessible.

Q: I lost access due to plan expiry and can’t close jobs.
- Solution: Contact support for temporary access to close/unpublish jobs.

Q: I want to pause a job but keep processing existing candidates.
- Solution: Use "Publish Internally" to hide the job from public view but keep it open for your team.

Q: I need to remove a job from the careers page only.
- Solution: Use the "Internal Only" toggle in the publish settings.

Q: I want to delete a job and all its data.
- Solution: PyjamaHR does not support job deletion to protect your data integrity.

Q: I closed a job—can I still schedule interviews and move candidates?
- Solution: Yes, all candidate actions remain available for closed jobs.

Comprehensive FAQ

1. Will closing or unpublishing a job delete my candidates or pipeline?
No. All candidate data, notes, and pipeline stages remain intact and accessible.

2. Can I reopen a closed job?
Yes. Go to "Closed Jobs" and click "Reopen" to make the job live again.

3. How do I remove a job from LinkedIn or Google Jobs?
Close the job in PyjamaHR. If it remains visible after 24 hours, contact support with the job ID and screenshot.

4. Can I pause a job instead of closing it?
There’s no dedicated pause button, but you can use "Publish Internally" to hide the job from public view while keeping it open for your team.

5. What happens if I downgrade my plan and have too many active jobs?
You’ll need to close jobs to meet the active job limit. All closed jobs and candidate data remain accessible.

6. Can I export candidate data before closing a job?
Yes. Use the "Compare Candidates" feature to export candidate details to Excel/CSV.

7. Can I move candidates from a closed job to a new job?
Yes. Use "Add to Other Job" in the candidate profile.

8. How long does it take for jobs to be unpublished from job boards?
Usually within 24 hours. Some boards may take longer due to their refresh cycles.

9. Can I delete a job entirely from PyjamaHR?
No. Deletion is not supported to maintain data integrity and reporting.

10. What if I see duplicate jobs on LinkedIn?
Check if one was posted directly on LinkedIn or via another ATS. PyjamaHR can only unpublish jobs posted through its platform.

11. Can I unpublish jobs in bulk?
Bulk actions are not available in the UI; contact support for assistance.

12. What if I want to remove the entire careers page from my website?
Ask your developer to remove the PyjamaHR iframe from your site’s HTML or WordPress code.

Talent Pool: All candidates from closed jobs remain searchable in your Talent Pool.
Exporting Data: Use "Compare Candidates" for exporting data.
Team Management: Assign proper roles to team members for job management.
Job Board Integrations: Manage where jobs are published/unpublished.
Plan Management: Review plan limits and adjust active jobs accordingly.

Summary

Closing, unpublishing, or pausing a job in PyjamaHR is designed to be safe and reversible, ensuring you never lose valuable candidate data or hiring history. Use the steps and best practices above to manage your job postings confidently, keep your public presence clean, and maintain full control over your recruitment pipeline.

If you encounter any issues or need to perform bulk actions, reach out to PyjamaHR Support for prompt assistance.

How to Close, Unpublish, or Pause a Job in PyjamaHR Without Losing Candidate Data