How to Recharge or Top-Up Your PyjamaHR Pay‑As‑You‑Go Balance
Executive Summary
PyjamaHR’s pay‑as‑you‑go features allow you to access premium recruitment tools and services as needed, without a long-term commitment. To continue using these features, you’ll need to top up your balance when it runs low. This article explains exactly how to recharge your PyjamaHR account, what to expect during the process, and best practices to ensure uninterrupted access.
Detailed Overview
What is Pay‑As‑You‑Go in PyjamaHR?
Pay‑as‑you‑go (PAYG) enables you to purchase credits or access to specific premium features—such as job postings, resume downloads, or candidate communication—on demand. This flexible model is ideal for companies with fluctuating hiring needs or those who want to avoid fixed monthly subscriptions.
When and Why to Top Up:
- When your balance is low or depleted and you need to continue using PAYG features.
- To ensure uninterrupted access to critical recruitment tools.
- To maintain workflow efficiency and avoid delays in candidate engagement.
Integration with Other Features:
Your PAYG balance is directly linked to features like premium job postings, resume unlocks, and other on-demand services within PyjamaHR. Topping up ensures these features remain available when you need them.
Business Impact:
A seamless top-up process minimizes downtime, keeps your hiring pipeline moving, and allows for budget control by only paying for what you use.
Step-by-Step Guide: How to Recharge Your PyjamaHR Account
Prerequisites
You must have an active PyjamaHR account with admin or billing privileges.
Ensure you have access to your company’s preferred payment method.
Steps
Log in to PyjamaHR
- Go to PyjamaHR Login Page and enter your credentials.Navigate to the Billing or Payments Section
- From the main dashboard, locate the sidebar menu.
- Click on ‘Billing’ or ‘Payments’ (label may vary based on your account).
Screenshot Callout: Show the sidebar with the ‘Billing’ or ‘Payments’ option highlighted.
Check Your Current Balance
- Your current PAYG balance will be displayed at the top of the billing page.
- If your balance is low, you’ll see a prompt or notification to top up.
Screenshot Callout: Show the balance display and any low-balance warning.
Select ‘Top Up’ or ‘Recharge’
- Click the ‘Top Up’ or ‘Recharge’ button next to your balance.
Screenshot Callout: Highlight the ‘Top Up’ button.
Choose Your Top-Up Amount
- Enter the amount you wish to add or select from preset options (e.g., ₹1,000, ₹5,000, ₹10,000).
- Confirm the amount.Select Payment Method
- Choose from available payment options (credit/debit card, net banking, UPI, etc.).
- Enter payment details as required.Confirm and Complete Payment
- Review your details and click ‘Pay Now’ or ‘Recharge’.
- Wait for the confirmation message.
Screenshot Callout: Show the payment confirmation screen.
Check Updated Balance
- Your new balance will be reflected instantly or within a few minutes.
- You’ll receive an email confirmation of the transaction.
Alternate Path: If You Need Assistance
If you cannot find the recharge option or face any issues, contact PyjamaHR support via the in-app chat or email.
In some cases (as seen in recent conversations), a member of the sales team may reach out to assist you with the recharge process.
Advanced Usage & Best Practices
Set Balance Threshold Alerts: Enable notifications to alert you when your balance is low, so you never run out unexpectedly.
Assign Billing Roles: Limit recharge permissions to authorized users to maintain financial control.
Keep Payment Methods Updated: Regularly verify your saved payment methods to avoid failed transactions.
Bulk Top-Ups: If you anticipate high usage, consider topping up larger amounts to minimize transaction frequency.
Do’s:
- Do check your balance regularly, especially before major hiring drives.
- Do keep your billing contact information up to date.
Don’ts:
- Don’t share billing access with unauthorized team members.
- Don’t wait until your balance is zero to recharge—this can delay your hiring process.
Troubleshooting & Common Issues
Issue: Can’t find the recharge/top-up option.
Solution:
- Double-check that you have admin or billing privileges.
- If the option is missing, contact PyjamaHR support—sometimes, a sales team member may need to assist.
Issue: Payment failed or not reflected.
Solution:
- Verify your payment method details.
- Wait a few minutes and refresh the page.
- If the balance still isn’t updated, contact support with your transaction ID.
Issue: Not sure how much to top up.
Solution:
- Review your recent usage patterns in the billing history.
- Contact support for recommendations based on your hiring volume.
When to Contact Support:
- If you encounter errors during payment.
- If your balance does not update after a successful transaction.
- If you need to change your billing contact or payment method.
Comprehensive FAQ
How do I recharge my PyjamaHR account?
Follow the step-by-step guide above via the Billing/Payments section.Who can top up the account?
Only users with admin or billing privileges.What payment methods are accepted?
Credit/debit cards, net banking, UPI, and other options as displayed in your account.How long does it take for the balance to update?
Usually instant, but can take a few minutes.Can I get an invoice for my top-up?
Yes, invoices are sent to your registered billing email.What if I can’t find the recharge option?
Contact support; a sales team member may assist.Is there a minimum or maximum top-up amount?
Check the options in your account; preset amounts are available.Will my unused balance expire?
No, your balance remains until used (unless otherwise specified in your agreement).Can I set up automatic top-ups?
Currently, only manual top-ups are supported (contact support for updates).What happens if my balance runs out?
Access to PAYG features will be paused until you recharge.Can I get a refund for unused balance?
Refunds are subject to PyjamaHR’s billing policy—contact support for details.Can I transfer balance between accounts?
No, balances are account-specific.
Related Features & Next Steps
Explore Usage Reports: Track your PAYG usage in the Billing section.
Set Up Billing Alerts: Enable notifications for low balance.
Integrate with Other PyjamaHR Features: Use your balance for premium job postings, resume unlocks, and more.
Related Articles:
Still have questions?
Contact PyjamaHR support via in-app chat or email for personalized assistance. For complex billing needs, a member of our sales team will reach out to guide you through the process.
Keywords: recharge PyjamaHR, top-up pay-as-you-go, add balance, PyjamaHR payment, resume unlock recharge, job posting top-up