Executive Summary
Account verification—specifically LinkedIn verification—is a mandatory step in PyjamaHR before you can publish or continue posting jobs. This process ensures platform security and trust for both employers and candidates. Understanding how incomplete verification affects your ability to post jobs will help you avoid workflow interruptions and ensure a smooth hiring process.
Detailed Overview
What Is Account Verification in PyjamaHR?
Account verification in PyjamaHR is a security and authenticity measure that requires users to verify their identity, most commonly through LinkedIn. This step is mandatory for all users who wish to publish jobs, whether you are on a trial or paid plan.
Why Is Verification Required?
Platform Trust & Security: Prevents spam, fake postings, and ensures only legitimate employers can post jobs.
Compliance: Aligns with PyjamaHR’s company policy for all users, regardless of subscription status.
Candidate Confidence: Verified employers attract more qualified applicants.
When Does Verification Happen?
First Job Posting: Some users may be able to post their first job before verification is enforced.
Subsequent Job Postings: Attempting to post additional jobs or make changes will trigger the verification requirement.
Account Changes: Certain account actions may also prompt verification.
Integration with Other Features
Job Publishing: Directly blocks the ability to publish jobs until verification is complete.
LinkedIn Integration: Uses LinkedIn as the primary verification method.
Business Impact
Delays in Hiring: Incomplete verification halts job publishing, potentially delaying your recruitment process.
User Frustration: Not understanding the requirement can lead to repeated failed attempts and confusion.
Step-by-Step Guide: Completing Verification to Publish Jobs
Prerequisites
A PyjamaHR account with at least one job posting attempt.
Access to your LinkedIn account.
Steps
Attempt to Publish a Job
- Navigate to the “Jobs” section and click “Post a Job.”
- If your account is not verified, you will be redirected to the Account Verification page.Initiate LinkedIn Verification
- On the verification page, click the “Verify with LinkedIn” button.
- (Screenshot: Verification prompt with “Verify with LinkedIn” highlighted.)Authenticate with LinkedIn
- Log in to your LinkedIn account if prompted.
- Authorize PyjamaHR to access your LinkedIn profile for verification purposes.
- (Screenshot: LinkedIn authorization screen.)Complete Verification
- Once authorized, you’ll be redirected back to PyjamaHR.
- A confirmation message will indicate successful verification.Publish Your Job
- Return to the “Jobs” section and proceed with posting your job as usual.
For Users Who Do Not Wish to Use LinkedIn
Note: As per current policy, LinkedIn verification is mandatory. There are no alternative verification methods available at this time.
Advanced Usage & Best Practices
Power User Tips
Verify Early: Complete LinkedIn verification immediately after account creation to avoid workflow interruptions.
Keep LinkedIn Credentials Handy: Ensure you have access to your LinkedIn account before starting the process.
Plan for Team Members: If multiple team members post jobs, each must complete their own verification.
Optimization Strategies
Single Sign-On: If your organization uses LinkedIn SSO, leverage it for seamless verification.
Communicate Internally: Inform your hiring team about the verification requirement to prevent bottlenecks.
Do’s and Don’ts
Do:
- Complete verification as soon as prompted.
- Use your professional LinkedIn account for verification.
Don’t:
- Attempt to bypass or delay verification; it will block job publishing.
- Assume verification is optional, even during the trial period.
Troubleshooting & Common Issues
Common Error Messages & Solutions
“You must verify your account to continue”
Solution: Click “Verify with LinkedIn” and complete the process.
Redirection to Verification Page When Posting Jobs
Scenario: You try to post a second job and are redirected.
Solution: Complete LinkedIn verification as prompted.
Don’t Want to Disclose LinkedIn During Trial
Solution: Verification is mandatory for all users, including trial accounts. There is no bypass.
What If Scenarios
What if I already posted one job without verification?
You may have been allowed to post your first job, but subsequent postings will require verification.
What if I don’t have a LinkedIn account?
Currently, LinkedIn is the only supported verification method.
What if I encounter technical issues?
Take a screen recording of the issue and contact PyjamaHR support.
Recovery Procedures
Forgot LinkedIn Password: Reset your LinkedIn password before attempting verification.
Verification Fails: Retry the process or contact support with a screen recording.
Comprehensive FAQ
Why do I need to verify my account to post jobs?
- To ensure platform security and trust, verification is mandatory for all job postings.Can I post jobs without LinkedIn verification?
- No. LinkedIn verification is required for all users.I posted my first job without verification. Why am I being asked now?
- Verification may be enforced after your first job or when posting additional jobs.Is verification required during the trial period?
- Yes. All users, including those on trial, must complete verification.Can I use a different method instead of LinkedIn?
- No. Only LinkedIn is supported at this time.What happens if I refuse to verify?
- You will not be able to publish or manage job postings.Will my LinkedIn data be shared publicly?
- No. Verification is for authentication only.Can my team members post jobs without verification?
- No. Each user must complete their own verification.I’m concerned about privacy. What should I do?
- Review PyjamaHR’s privacy policy regarding LinkedIn integration.I’m stuck on the verification page. What now?
Retry the process, ensure you’re logged into LinkedIn, or contact support with a screen recording.
Related Features & Next Steps
Job Management: Once verified, you can access all job publishing and management features.
Team Collaboration: Ensure all team members complete verification for seamless workflow.
Advanced Integrations: Explore other integrations (see Integrations Help Article).
Recommended Next Steps:
- Complete LinkedIn verification immediately after account setup.
- Review How to Post a Job in PyjamaHR for detailed job publishing instructions.
- Contact PyjamaHR Support if you encounter persistent verification issues.
Still have questions?
Reach out to PyjamaHR Support with a screen recording for faster troubleshooting.
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