Executive Summary

PyjamaHR requires all organizations—whether staffing agencies or corporate employers—to complete a business verification process before posting jobs or accessing the platform. This verification protects candidates from scams and ensures compliance with job board partners like LinkedIn. This article explains the differences in verification requirements for staffing agencies vs. corporate employers, details the step-by-step process, addresses common pain points, and provides actionable solutions to the most frequent issues.

Detailed Overview

What Is Business Verification in PyjamaHR?

Business verification is a mandatory process for all organizations using PyjamaHR. It ensures only legitimate businesses can post jobs, protecting both candidates and the platform from fraudulent activity. The process is especially strict for staffing agencies due to increased scrutiny from job boards (notably LinkedIn), which have recently updated their policies to restrict postings from agencies.

Why Is This Important?

Protects candidates from scams and fake job postings.
Ensures compliance with job board partners (e.g., LinkedIn, Google for Jobs).
Reduces risk of account suspension or job post removal.
Required for job posting and platform access—accounts are blocked until verification is complete.

Who Needs to Verify?

Staffing agencies (recruitment firms, consultancies, gig/freelance recruiters, job boards)
Corporate employers (companies hiring for their own workforce)
Hybrid organizations (companies with both in-house and staffing functions)

Step-by-Step Guide: Business Verification for Staffing Agencies vs Corporate Employers

1. Gather Required Documents

For Both Staffing Agencies and Corporate Employers:

Company website URL (must be live and functional)
Company LinkedIn page URL (not a personal profile; must be a company page)
Business registration documents (e.g., Certificate of Incorporation, GST Registration, EIN, VAT, Udyam Registration, or equivalent)

Additional for Staffing Agencies:

Proof of business activity (may be requested if your LinkedIn or website is flagged as a job board, gig/freelance, or community)
Parent company documentation (if operating under a parent entity)
Clarification of business structure (if multiple brands/entities are involved)

2. Submit Verification Details

Log in to PyjamaHR.
If prompted, complete the verification form or respond to the support ticket/chat.
Attach/upload:
- Company website URL
- LinkedIn company page URL
- Business registration documents (PDF, image, or link)
If you do not have a company LinkedIn page, create one.
If your website is under construction, inform support and provide an ETA for when it will be live.

Screenshot Callout:
Show the verification form and where to upload documents.

3. Manual Review by PyjamaHR Team

PyjamaHR’s anti-spam AI will initially review your submission.
If flagged, a manual review is triggered.
You may be asked for additional documentation or clarification (especially if:
- Your LinkedIn or website appears as a job board, gig/freelance, or community
- There are discrepancies between your business name, website, and LinkedIn page
- Your business is newly registered or has little online presence)

For Staffing Agencies:
Expect more scrutiny and possible requests for a Zoom call to verify your identity and business legitimacy.

4. (If Requested) Complete a Verification Call

Some cases require a Zoom or Google Meet call for live verification.
Be prepared to show ID, business documents, and answer questions about your business model.
Calls are mandatory if your business is flagged as high-risk or if documentation is insufficient.

5. Approval or Rejection

Approval: You’ll receive confirmation, and your account will be unblocked within 10–15 minutes.
Rejection: You’ll be notified with the reason (e.g., insufficient documentation, mismatch between business name and LinkedIn, flagged as a job board, etc.)
Refunds: If you are rejected after payment, a refund is processed within 5–7 business days.

Advanced Usage & Best Practices

For Staffing Agencies

Ensure your LinkedIn and website clearly state your business type (avoid appearing as a job board or community unless that is your actual business).
Avoid using personal LinkedIn profiles for verification. Only company pages are accepted.
If you operate multiple brands/entities, clarify the relationship (parent company, DBA, etc.) and provide supporting documents.
Keep your business registration documents up to date and ready for submission.
If your website is under construction, inform support and provide a timeline.
Be transparent about your business model—if you are a gig/freelance recruiter, explain your structure and provide proof of registration.

For Corporate Employers

Use your official company website and LinkedIn page.
Ensure your business registration matches the company name on your website and LinkedIn.
If you are a startup or newly registered business, provide proof of registration in process and explain your situation.

Troubleshooting & Common Issues

1. Account Blocked or Flagged

Reason: Suspicious website/LinkedIn, missing documents, or flagged as a staffing agency/job board.
Solution: Provide all requested documents, clarify discrepancies, and be ready for a verification call.

2. Website or LinkedIn Not Accepted

Reason: Website is under construction, LinkedIn is a personal profile, or URLs do not match business name.
Solution: Publish your website, create a company LinkedIn page, and ensure all names match.

3. Rejected as a Job Board or Community

Reason: Your website/LinkedIn appears to operate as a job board or community, which is not allowed.
Solution: Clarify your business model, provide registration documents, and, if possible, separate your recruitment agency from any job board/community activities.

4. Multiple Entities/Brands

Reason: Mismatch between business registration, website, and LinkedIn.
Solution: Provide documentation showing the relationship (e.g., parent company, DBA registration).

5. No Company LinkedIn Page

Reason: Only personal LinkedIn profile provided.
Solution: Create a company LinkedIn page and provide the URL.

6. Refunds Not Received

Reason: Account rejected after payment.
Solution: Refunds are processed within 5–7 business days; contact support if not received.

Comprehensive FAQ

Your account is blocked until you complete business verification. This is mandatory for all users.

2. What documents are required for verification?

A live company website, company LinkedIn page, and business registration documents.

3. Can I use a personal LinkedIn profile for verification?

No. Only company LinkedIn pages are accepted.

4. What if my website is under construction?

Inform support and provide an ETA. Verification will be delayed until your site is live.

5. Why do staffing agencies face more scrutiny?

Job boards like LinkedIn have strict policies to prevent spam and scams from agencies. PyjamaHR must comply.

6. What if my business is both a staffing agency and a corporate employer?

Clarify your business structure and provide documentation for both entities if needed.

7. Can I use a newly created LinkedIn page or website?

Yes, but be prepared for additional scrutiny and possible requests for more documentation.

8. What if my business registration is in process?

Provide proof of application and explain your situation to support.

9. Why was my account rejected after providing all documents?

Possible reasons: mismatch in business names, flagged as a job board, insufficient documentation, or LinkedIn/website not meeting requirements.

10. How long does verification take?

Typically 24–48 hours, but may be longer if additional review or a call is required.

11. Do I need to do a Zoom call for verification?

Only if your account is flagged as high-risk or documentation is insufficient.

12. What if I refuse to provide business registration documents?

Verification cannot proceed, and your account will remain blocked.

13. What if my business is a community, gig/freelance, or job board?

PyjamaHR does not support job boards. Recruitment agencies and consultancies are allowed with proper documentation.

14. How do I check the status of my verification?

Contact support via chat or email for updates.

LinkedIn Integration: Required for job posting; must use a company page.
Team Member Management: Only verified businesses can add team members.
Job Board Publishing: Only available after verification.
Data Export: Only accessible to verified accounts.

Recommended Next Steps:
- Review your company website and LinkedIn for accuracy and completeness.
- Gather and digitize your business registration documents.
- If you are a staffing agency, ensure your online presence does not resemble a job board.
- Respond promptly to any requests from PyjamaHR support for additional information or a verification call.

Key Takeaways

Verification is mandatory for all organizations.
Staffing agencies face stricter requirements and more frequent manual reviews.
Provide a live website, company LinkedIn page, and business registration documents.
Be transparent and responsive to support requests to avoid delays.
Accounts remain blocked until verification is complete.

If you follow the steps and best practices in this guide, you will minimize delays and ensure a smooth onboarding experience with PyjamaHR—whether you are a staffing agency or a corporate employer. If you encounter any issues, refer to the troubleshooting section or contact support with your specific scenario for prompt assistance.

Verifying Staffing Agencies vs Corporate Employers on PyjamaHR: Complete Guide to Business Verification, Common Issues, and Best Practices