Executive Summary

PyjamaHR requires all companies—including international entities and early-stage startups—to complete a business verification process before gaining full access to the platform. This process is designed to protect candidates and maintain platform integrity, but it can be confusing for new or non-registered businesses. This article provides a comprehensive, step-by-step guide to verification, explains required documents, addresses common pain points, and offers actionable solutions for startups and international users.

Detailed Overview

What Is PyjamaHR Business Verification?

Business verification is a mandatory process for all organizations using PyjamaHR, regardless of location or company size. The goal is to ensure that only legitimate, registered businesses can post jobs, manage candidates, and access sensitive data. This protects job seekers from scams and maintains trust in the platform.

Who Needs to Complete Verification?
- All new PyjamaHR accounts (including free trials and paid plans)
- International companies (outside India)
- Startups and early-stage businesses (including those not yet fully registered)
- Freelancers and sole proprietors intending to use PyjamaHR for hiring

Why Is Verification Required?
- To prevent fraudulent job postings and protect candidates from scams
- To comply with LinkedIn and other job board partner requirements
- To ensure compliance with PyjamaHR’s SOC-2 and ISO security standards

Key Benefits
- Access to job posting on LinkedIn, ZipRecruiter, Monster, and other boards
- Ability to use all PyjamaHR features (job boosts, AI recruiter, candidate management)
- Enhanced trust and credibility with candidates

Step-by-Step Guide: How to Complete Verification as an International Entity or Non-Registered Startup

1. Prepare Required Information and Documents

You will need:
- A valid company website URL (must be live and accessible)
- A LinkedIn company page URL (not a personal profile)
- Business registration documents (see details below)

Accepted Business Registration Documents:
- Certificate of Incorporation
- GST Certificate (India)
- EIN/IRS document (US)
- Udyam/MSME certificate (India)
- Trade license, business license, or equivalent (other countries)
- For DBAs/brands: Document showing the relationship between the brand and the legal entity

If you are not yet registered:
- You must provide proof that your business is in the process of registration (e.g., application receipt, government acknowledgment)
- You must still have a live website and LinkedIn company page

2. Start the Verification Process

Sign up with your company email domain (not a generic Gmail/Yahoo/Outlook address)
Enter your company details during onboarding:
- Company name (must match your registration documents)
- Website URL
- LinkedIn company page URL
Upload or send your business registration documents when prompted
- You can upload directly in the chat or send via email if requested by support

3. Respond to Any Follow-Up Requests

If your website or LinkedIn page is under construction, inform support and provide an estimated go-live date.
If your documents are not ready, explain your situation and provide any interim proof (e.g., registration in process).
If your company name, website, and LinkedIn do not match, provide documentation showing the relationship (e.g., DBA, brand under parent company).

4. Complete a Manual Verification Call (If Required)

Some accounts are flagged for additional review and require a Zoom or Google Meet video call.
Be prepared to show your face, discuss your business, and present documents live.
This step is mandatory if requested—there are no exceptions for phone-only or chat-only verification.

5. Wait for Approval

Most verifications are completed within 1 business day after all documents are submitted.
You will receive an email or chat notification once your account is approved and unblocked.

Advanced Usage & Best Practices

For Startups and Non-Registered Entities

Register your domain and set up a basic website before signing up. Even a simple landing page is better than “under construction.”
Create a LinkedIn company page (not a personal profile). Even a new page is acceptable.
If you operate under a brand or DBA, provide documentation linking the brand to your legal entity.
If you are in the process of registering, provide proof (e.g., application receipt) and explain your timeline.
Do not use personal emails or LinkedIn profiles—these will be rejected.

For International Companies

Provide official business registration from your country (e.g., EIN, VAT, trade license).
Ensure your website and LinkedIn page match your legal entity name or provide documentation explaining any differences.
Be responsive to requests for additional information or video calls.

Troubleshooting & Common Issues

1. Website or LinkedIn Page Not Ready

Solution: Verification cannot proceed until both are live. Set up a basic website and LinkedIn company page before applying.

2. Documents Not Matching Company Name

Solution: Provide a DBA certificate or other legal document showing the relationship between your brand and legal entity.

3. No Business Registration Yet

Solution: Provide proof of application or government acknowledgment. Explain your situation clearly to support.

4. Rejected for Using Personal LinkedIn or Email

Solution: Create a company LinkedIn page and use a company domain email.

5. Asked for a Video Call

Solution: This is mandatory for flagged accounts. Refusal will result in denial of access.

6. Account Blocked After Payment

Solution: Verification is required even for paid accounts. Submit documents and complete the process to unblock.

7. Refunds

Solution: If your account cannot be verified, PyjamaHR will process a prorated refund for any unused subscription.

Comprehensive FAQ

Q1: Can I use PyjamaHR if my startup is not yet registered?
A: You must provide proof that your business is in the process of registration, plus a live website and LinkedIn company page.

Q2: What if my website is under construction?
A: Verification cannot proceed until your website is live. Set up at least a basic landing page.

Q3: Can I use my personal LinkedIn profile for verification?
A: No. Only company LinkedIn pages are accepted.

Q4: What business registration documents are accepted?
A: Certificate of incorporation, GST, EIN, Udyam/MSME, trade license, or equivalent. For DBAs/brands, provide proof of relationship to the legal entity.

Q5: What if my company name, website, and LinkedIn do not match?
A: Provide documentation (e.g., DBA certificate) showing the relationship.

Q6: Why do I need a video call for verification?
A: For security, flagged accounts must complete a video call. There are no exceptions.

Q7: How long does verification take?
A: Usually 1 business day after all documents are received.

Q8: What happens if I can’t provide the required documents?
A: Your account will remain blocked and any subscription will be refunded.

Q9: Can I use PyjamaHR as a freelancer or sole proprietor?
A: Only if you have a registered business and can provide official documentation.

Q10: What if I’m rebranding or changing my company name?
A: Provide documentation showing the transition and relationship between old and new entities.

Q11: Can I use PyjamaHR for job boards, staffing agencies, or as an ATS reseller?
A: No. PyjamaHR does not allow job boards, other ATS companies, or resellers to use the platform.

Q12: What if my account is blocked after payment?
A: Complete the verification process to unblock. If not possible, a refund will be issued.

LinkedIn Integration: Verification is required to post jobs on LinkedIn and other job boards.
Job Boosts & AI Recruiter: Only available after verification is complete.
Team Member Management: Only verified companies can add users and manage permissions.
Data Export: You can request a data dump if you are leaving the platform or your account is blocked.

Recommended Next Steps:
- Set up your website and LinkedIn company page before signing up.
- Gather all business registration documents in advance.
- Respond promptly to support requests and be prepared for a video call if flagged.
- If you are not yet registered, start the process and provide proof of application.

Key Takeaways

Verification is mandatory for all international entities and startups, even if not yet fully registered.
You must have a live website, LinkedIn company page, and business registration documents (or proof of application).
Manual video calls are required for some accounts—there are no exceptions.
Failure to complete verification will result in account block and refund.
Prepare all documents and information in advance to ensure a smooth onboarding experience.

Still have questions?
Contact PyjamaHR support with your company website, LinkedIn page, and registration documents ready for the fastest resolution.

Verification for International Entities and Non‑Registered Startups on PyjamaHR: Complete Guide to Account Approval, Common Issues, and Best Practices