PyjamaHR’s interview scheduling and calendar integration features are designed to streamline interview coordination across global teams and candidates. However, time-zone syncing issues can cause confusion, leading to interviews being scheduled at unintended times. This article provides a comprehensive guide to understanding, preventing, and resolving time-zone mismatches between PyjamaHR, your connected calendars (Google, Outlook), and candidate invitations.

Time-zone syncing ensures that interview times appear correctly for all participants, regardless of their location or calendar system. PyjamaHR integrates with Google Calendar, Outlook, and other tools to offer real-time availability and scheduling. When time-zone syncing fails, interviews may be booked outside working hours, at the wrong local time, or with incorrect calendar invites—leading to missed meetings and poor candidate experience.

Key Use Cases:
- Scheduling interviews with candidates or interviewers in different time zones
- Allowing candidates to select their own interview slots
- Syncing availability from Google or Outlook calendars

Business Impact:
- Reduces no-shows and confusion
- Ensures professional candidate experience
- Saves time for recruiters and hiring managers

Screenshot: Profile settings page with Time Zone dropdown highlighted.

Screenshot: Calendar Integration settings with connected calendar and time zone shown.

Screenshot: Availability settings with working hours grid.

Screenshot: Interview scheduling modal with time zone label.

Screenshot: Candidate booking page with time zone selector.

1. Why are interviews showing up in India time when I set my time zone to London or New York?
This usually happens if your profile or calendar integration is set to the default (Asia/Kolkata). Update both your PyjamaHR and calendar time zones.

2. My candidate booked 10:00 AM, but my invite says 5:00 AM. Why?
This is a time-zone conversion issue. Double-check both your and the candidate’s time zones in PyjamaHR and your calendar.

3. How do I set my working hours so candidates can’t book outside them?
Go to Settings > Availability and set your working days/hours. Ensure your time zone is correct.

4. Why does my Outlook calendar show me as available when I’m busy?
This is a known issue with Outlook integration. Try reconnecting your calendar. If the issue persists, contact support.

5. Can I change the time zone when rescheduling an interview?
Yes, but if the option is greyed out or not working, refresh your browser or contact support.

6. Why do confirmation emails show a different time than the calendar invite?
This may be a bug. Provide both email and calendar screenshots to support for investigation.

7. How do candidates see available times in their local time zone?
PyjamaHR detects the candidate’s time zone automatically or allows them to select it on the booking page.

8. What if my calendar and PyjamaHR time zones don’t match?
Always align both to your actual time zone to prevent mismatches.

9. Why are interviews being scheduled on weekends when I set weekdays only?
Check your Availability settings. If the issue persists, report it to support.

10. What should I do if the “Schedule and Notify” button is unresponsive?
Refresh the page, clear your cache, and try again. If unresolved, contact support.

11. Can I test the scheduling flow before inviting real candidates?
Yes, schedule a test interview with a colleague to verify time-zone syncing.

12. What if I need to support multiple time zones for a global team?
Each user should set their own time zone in their PyjamaHR profile. Candidates will see times in their own local zone.

If you continue to experience time-zone syncing issues after following this guide, please contact PyjamaHR support with detailed screenshots and a description of your workflow. Our team is committed to resolving these issues promptly to ensure a seamless scheduling experience for you and your candidates.